Sold by: Polimorphic
The AI Search and Chatbot by Polimorphic is an innovative solution designed to enhance customer service for municipal constituents. It efficiently directs residents to the right information every time, significantly reducing the number of calls staff receive. This AI-powered tool integrates seamlessly with online forms and CRM systems, empowering municipal staff to provide exceptional service 24/7.
Sold by: Polimorphic
Overview
Polimorphic's AI Search and Chatbot product is designed to revolutionize the way municipalities interact with their constituents. By integrating advanced AI features with a robust CRM system, this solution empowers municipal staff to deliver exceptional service around the clock. The AI Search tool allows for efficient processing of requests, ensuring that residents receive timely and accurate information. This leads to better customer service and major time savings for staff, as they can focus on more complex tasks rather than routine inquiries.
One of the standout features of the AI Search and Chatbot is its ease of implementation. With just 30 minutes required to set up, municipalities can quickly deploy this solution and start reaping the benefits. The system is designed to be intuitive and user-friendly, minimizing the learning curve for staff. Additionally, the product offers secure and controlled information management, ensuring that all data is handled with the utmost care and compliance with privacy standards.
Overall, Polimorphic's AI Search and Chatbot provides a seamless and efficient way for municipalities to enhance their service delivery. By leveraging this technology, cities and counties can improve constituent satisfaction, streamline operations, and maintain a high standard of service.
Highlights
- Enhanced Customer Service: The AI-powered search and chatbot ensure that residents are directed to the right information every time, leading to happier residents and less strain on staff resources.
- Efficiency and Time Savings: By reducing the number of calls staff need to handle, the AI system allows municipal employees to focus on more critical tasks, resulting in major time savings.
- 24/7 Service Availability: The integration of online forms and AI features into a CRM empowers a small but talented municipal staff to provide their residents with the best possible service around the clock.
Details
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on contract duration. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Dimension | Description | Cost/12 months |
|---|---|---|
Queries | Number of Questions and Answers | $0.20 |
Vendor refund policy
Customer can cancel at the end of their term.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
Email: support@polimorphic.com
Buyers will have a dedicated Client Success Manager (CSM) that will help with implementation and ongoing support.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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