Overview
N2W Backup & Recovery (CPM) provides a single dashboard to centralize and automate AWS backup for EC2 backup, database backup, recovery and DR. N2WS makes use of native snapshot technology to fully automate backup of Amazon EC2, EBS, RDS, Redshift, Aurora, EFS, FSx, Dynamo DB and S3 - with 1 click Disaster Recovery (DR). Streamline AWS backup and recovery with an easy-to-use interface with real-time alerts, comprehensive reporting and multi-tenancy for large environments.
- Gain peace of mind with automated backup policies and schedules and recover a single file or full instance in less than 30 seconds.
- Minimize downtime and protect against ransomware by enabling cross-region and cross-account backup and Disaster Recovery (DR) and Amazon VPC backup (with ability to restore at a moment's notice).
- Stay on top of cloud backup costs with automated resource scheduling, automate backup to low-cost Amazon S3 for long-term retention and compliance and monitor EBS policy spend from the N2WS dashboard.
Case studies:
Main page - https://n2ws.com/solutions/case-studies University of Notre Dame - https://aws.amazon.com/solutions/case-studies/university-notre-dame-aws-marketplace-case-study/ Gett, featuring $60,000 annual cost savings - https://aws.amazon.com/partners/success/gett/
Deployment: Launch as an AMI directly from the AWS Marketplace or use a pre-configured CloudFormation template. https://n2ws.com/support/video-tutorials/install-and-configure-n2ws-backup-recovery-3-0
N2W Advanced Edition supports up to 50 EC2 instances (unlimited EBS storage attached), 10 AWS accounts and 10 TiB unattached data backup.
Highlights
- Automate and build a fully compliant AWS backup of EC2 instances, EBS volumes, RDS, DynamoDB, Aurora, EFS, FSx and Redshift using flexible policies and schedules. Clone your VPC settings and perform disaster recovery (DR) across AWS accounts or regions. Protect your environment from outages, failures and data loss
- Perform application consistent backups of your critical data, eliminating the need for maintenance windows and unnecessary downtime. Rapidly recover single files without having to restore the entire instance. N2W is also designed for multi-tenancy allowing you to manage multiple accounts from one console.
- Meet any retention requirement by lifecycling EBS snapshots to Amazon S3 and Amazon Glacier/Deep Archive. Choose the most appropriate and cost-effective storage tier for data backups that needs to be stored for compliance and regulatory purposes.
Details
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- $499.00/month
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64-bit (x86) Amazon Machine Image (AMI)
Amazon Machine Image (AMI)
An AMI is a virtual image that provides the information required to launch an instance. Amazon EC2 (Elastic Compute Cloud) instances are virtual servers on which you can run your applications and workloads, offering varying combinations of CPU, memory, storage, and networking resources. You can launch as many instances from as many different AMIs as you need.
Additional details
Usage instructions
Connect to the N2WS server using SSH with user name: cpmuser. The only way to authenticate cpmuser is by using the private key from the key pair you used when you launched the N2WS server instance. See more detailed instructions on our quick start guide: https://n2ws.com/documentation/cpm-quick-start-guide
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Email support answered within 2 days. Urgent issues will be priortized for response within 24 hours.
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AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
Creates a single view to manage backups across multiple accounts while improving audit readiness and team efficiency
What is our primary use case?
My primary use case for the N2WS Backup & Recovery for AWS Free Trial (BYOL) is to back up EC2 instances using AWS snapshots and manage those instances across approximately 70 AWS accounts. N2W was a critical factor in enabling efficient management of all the snapshots in those accounts.
How has it helped my organization?
N2WS has significantly improved our organization by simplifying and centralizing backup and recovery operations for AWS EC2 instances.
- Scalability: We manage backups across roughly 70 AWS accounts, which would be extremely complex without a unified solution.
- Efficiency: Using N2WS (formerly CPM ) allows us to automate snapshot-based backups, reducing manual effort and minimizing risk of missed backups.
- Visibility & Control: The platform provides a single pane of glass for managing multiple accounts, which improves governance and operational consistency.
Without N2WS, managing backups across so many accounts would require custom scripts or manual processes, leading to higher operational overhead and potential compliance gaps.
What is most valuable?
N2WS provides a single pane of glass to view and manage over 70 AWS accounts, allowing us to drill down into EC2 instances, RDS databases, and EBS volumes being backed up.
This centralized visibility is invaluable for compliance and audits. The detailed logging and reporting features make it easy to demonstrate SOC 2, HIPAA, and other regulatory compliance across all accounts.
Key benefits and features:
- Single Pane of Glass: Dramatically improves efficiency. Previously, managing backups across accounts required a team of eight; now, one operator with minimal escalation support can handle the workload.
- Reporting & Alerts: Built-in reporting and email alerts provide nightly backup summaries, highlight failures, and flag accounts or policies needing attention. Reports are easy to export for audits and share with business leaders.
- Cost Optimization: Snapshot recovery, file-level recovery for EC2, and tiered storage transfers (EBS → S3 IA → Glacier) reduce costs significantly.
- Compliance Support: Logs and reports simplify audit preparation and ongoing compliance management.
Overall, N2WS has streamlined operations, improved compliance readiness, and reduced both labor and storage costs.
What needs improvement?
While N2WS Backup & Recovery for AWS works very well, there are a few areas for improvement.
As an enterprise managing a large number of accounts, the main challenge we face is the rollout of new JSON scripts during upgrades. This process can be tedious and time-consuming.
If you have a strong AWS team, automating these rollouts internally helps, but I would recommend that N2WS provide built-in automation for JSON script deployment as part of the upgrade process. This enhancement would make upgrades smoother and reduce operational overhead.
For how long have I used the solution?
At least 8 years.
What do I think about the stability of the solution?
How are customer service and support?
I give it a five because the system just works. It is efficient. Anytime you get an error code, they are descriptive enough for you to troubleshoot. Their support is amazing. They get back to you in a timely manner and work with you. The account representation is personable and works with you during times when you are renewing your licenses. They have just been a great partner to work with.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I previously used AWS Backup ’s native tool.
I switched to N2WS Backup & Recovery for AWS Free Trial (BYOL) because of two key advantages:
- Single Pane of Glass: Centralized visibility and management across multiple AWS accounts.
- Cost Optimization: The ability to move EBS snapshots to lower-tier storage, which significantly reduces costs.
How was the initial setup?
Deployment of N2WS Backup & Recovery for AWS Free Trial (BYOL) was very easy.
The configuration process was straightforward and wizard-driven. You simply need to provide basic details such as the target AWS account, security groups, and IP addresses. Once these items are set, the initial deployment is quick and hassle-free.
What was our ROI?
In my experience with pricing, setup cost, and licensing, I have seen a return on investment as there are definitely fewer employees required to manage the backups, and there is definitely a major time save due to the single pane of glass. We were able to reduce our staff generally with the ease of this product.
What other advice do I have?
I purchased N2WS Backup & Recovery for AWS Free Trial (BYOL) through the AWS Marketplace .
Key Benefits:
- Ease of Restore & Disaster Recovery: The ability to take an EC2 snapshot and restore it to another availability zone or even another region has streamlined our DR testing. Restores are almost instantaneous—except when pulling from Glacier—but even then, it’s far faster than waiting for tape restores in an on-prem environment.
- Compliance Efficiency: Audits are nearly complete as soon as they begin. We can quickly provide historical data through automated emails and generate detailed reports, making compliance with auditors simple.
- Operational Savings: Our backup team has been reduced from five people at its peak to three, thanks to the efficiency N2WS provides. This tool has made our operations leaner and more effective.
- Cost Optimization: While EBS snapshots can be expensive, N2WS helps us move data to lower-cost storage tiers like S3 IA or Glacier, significantly reducing costs.
Customer Support: I would rate their support a 10 out of 10.
Billing Experience: Metering and billing are straightforward. The ability to optimize storage costs is a major advantage.
Advice to Others: Definitely give N2WS a thorough trial. It simplifies complex tasks and makes backup and recovery much easier.
Overall Rating: ★★★★★ (5 stars)
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Automated backups and instant recovery have significantly improved our disaster readiness
What is our primary use case?
N2W serves as our go-to solution for backing up our critical AWS infrastructure, which we have consistently used over the last three to four years. We protect our EC2 instances, EBS volumes, RDS databases, and VPC configurations.
Within our use case, we use N2W for backing up our S3 and taking snapshots, as well as for the automated orchestration of our disaster recovery drills. This helps us validate the state of our disaster recovery playbook, and it is something we rely on for our day-to-day activities.
How has it helped my organization?
N2W has positively impacted our organization by assisting us in areas of cost savings when compared to other tools available, and it has also given us an extra layer of protection. We are comfortable believing that we have a tool that can easily bring us back in time. This has minimized our recovery time objective, which is one of the things we love about N2W backup tool.
Since using N2W, we have seen approximately a 20 to 30% reduction in cost savings compared to other tools. In terms of the time we have saved from drills we have conducted, we estimate it has provided us with 80% savings in terms of coming back online quickly. Although we have not had any outages, we have carried out several drills that leave us in a state of comfort and readiness.
What is most valuable?
The best feature N2W offers is the backup tool, which we use every day in our daily business, and it is something we cherish greatly.
What we appreciate most about the backup tool is the speed, reliability, and the cross-account, cross-region disaster recovery capabilities.
What needs improvement?
N2W currently offers a rich feature set, but we believe a few enhancements could make it even more powerful, especially for enterprises. One area where we would appreciate improvement is support for additional AWS native services, such as Lambda function backups and S3 beyond archive. This would help secure a broader range of workloads without custom scripting.
For how long have I used the solution?
We have been using N2W for five years.
How are customer service and support?
We would rate the customer support of N2W a 10 on a scale of 1 to 10, as they are very easily accessible, friendly, and absolutely knowledgeable.
How would you rate customer service and support?
Positive
What other advice do I have?
N2W fits into our daily workflow as we automate the backup and monitor it to ensure everything functions properly. For our day-to-day business, it is a reliable tool in the area of our business continuity posture, which has strengthened significantly since we started using N2W as a backup enterprise solution. This provides us with near-instant recovery capabilities, allowing us to restore entire instances or individual files quickly. It has assisted us in minimizing our Recovery Time Objective .
We leverage the report generation and file-level restore to recover exactly what we need without running a full system restore. We find this very useful because it acts as a granular recovery tool that helps us maintain uptime, minimize disruptions, and quickly bring us back to near-instant recovery time in case we need to restore from our backups.
Our advice for others looking into using N2W is that if anyone is considering a backup tool or company, N2W would be their best option. We suggest starting with the 30-day free trial to test backup frequency, retention, and disaster recovery workflow. Once you determine your needs from the tests, especially for more than 200 instances, make sure to go for the enterprise version. We gave this review a rating of 10 out of 10.
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Has reduced backup administration time and improved audit readiness across healthcare and enterprise environments
What is our primary use case?
As an MSP managing healthcare and enterprise clients, I use N2W Backup & Recovery to simplify and automate cloud backup and restore workflows.
How has it helped my organization?
Previously, when I was using native services, managing snapshots and retention policies across multiple accounts was time-consuming and inconsistent. With N2W Backup & Recovery, I centralized this process into a single dashboard, allowing me to automate policies, monitor backup compliance, and execute cross-account restores with ease. My backup administration workload has dropped by more than 45%.
The intuitive interface and automated reporting have freed up engineers to focus on higher-value client projects instead of performing daily backup checks. Because many of my clients operate under HIPAA and SOC 2 requirements, N2W Backup & Recovery provided the documentation, reporting, and backup immutability that I needed to satisfy auditors.
What is most valuable?
One of the most valuable features is the reporting. When I compare my previous experience with native backup tools, I find that N2W Backup & Recovery offers a better variety of reports on success and failures, along with other cost savings analysis, all consolidated into a single report digest across all managed accounts.
What needs improvement?
I believe onboarding could be easier. While the platform supports multi-account architectures, the initial process for new customer accounts could be more automated. Currently, adding and configuring each new AWS account includes setting up IAM roles, policies, and replication targets, which requires several manual steps.
An automated account enrollment or bulk import feature integrated with AWS Organizations or Control Tower would save significant time and reduce administrative overhead.
For how long have I used the solution?
I have used the solution for more than 5 years.
Which solution did I use previously and why did I switch?
I previously used the AWS Backup service. It did not have the granularity and reporting I was looking for.
What's my experience with pricing, setup cost, and licensing?
The pricing model works well for my current MSP structure. I was able to integrate it into my current pricing structure with little friction.
What other advice do I have?
If anyone is looking for an AWS-focused backup and recovery product, I would not hesitate to recommend N2W Backup & Recovery.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Has streamlined disaster recovery and reduced operational costs across multiple environments
What is our primary use case?
It is our primary tool for backups for disaster recovery.
How has it helped my organization?
After acquiring two additional products in 2018, which we migrated from data centers to the cloud, N2W allowed us to streamline our backup process for three products within one tool. This has saved us a lot of time and money compared to trying to build it ourselves.
What is most valuable?
Backup and recovery is obviously the most important feature. After that, we really appreciate two features: Schedules and Recovery Scenarios. Schedules is a very quick and easy way to stop and start EC2 instances on a schedule. We use this in our development environments to save costs. Recovery Scenarios has allowed us to streamline our annual disaster recovery testing time.
What needs improvement?
S3 backups, which I know is already in the feature pipeline, would be a useful improvement.
For how long have I used the solution?
I have used the solution for more than six years.
Which solution did I use previously and why did I switch?
I was in a different role when this decision was made.
What's my experience with pricing, setup cost, and licensing?
There is a lot of value for the price.
Which other solutions did I evaluate?
I was in a different role when this decision was made.
What other advice do I have?
Support has been very responsive, always going the extra mile to help. Our Customer Success representative has been top notch.
Have significantly improved recovery times and streamlined backup management across cloud environments
What is our primary use case?
I use N2WS Backup & Recovery for the daily backup of our AWS and Azure Enterprise and Fastlane Customers.
How has it helped my organization?
Implementing N2WS Backup & Recovery improved our backup automation workflows in AWS . I now have centralized management for EC2 , RDS , EFS, and DynamoDB backups, with granular scheduling and lifecycle management. The ability to recover instances or volumes within minutes has improved our RTOs dramatically. Integration with IAM and tagging policies made it easy to scale across environments while maintaining security and compliance.
What is most valuable?
Automated Backup & Recovery is a feature I have leveraged in my organization, and it is quite stable using N2WS Backup & Recovery for this purpose. Recovery speed is excellent with N2WS Backup & Recovery, which allows for instant recovery of virtual machines, databases, or files. The support of cross-region or cross-account recovery is an added benefit, protecting us if one data center or AWS region fails. This feature helps prevent data loss and ensures business continuity. I am able to replicate backups across AWS regions or even to different AWS accounts for disaster recovery. I can restore entire instances or specific files, folders, or volumes from snapshots. Cost optimization is achieved by automatically deleting outdated snapshots or moving older backups to Amazon S3 or Glacier for cheaper storage. Backup Policies and Lifecycle Management allow me to create flexible backup policies and retention rules.
What needs improvement?
I am quite satisfied with N2WS Backup & Recovery for AWS backup and disaster recovery. However, it could be improved to include disaster recovery in cross accounts for Azure in upcoming releases.
For how long have I used the solution?
I have been using N2WS Backup & Recovery for over 5 years.
