Descope Authentication Platform Enterprise Edition

What do you like best about the product?

I really like Descope for the 'out of the box impersonation' feature. It lets us see the app through the eyes of our customers and spot bugs and issues fast. I also appreciate that everything worked fine for us and the initial setup was very easy, making the experience smooth and satisfying.

What do you dislike about the product?

Nothing

What problems is the product solving and how is that benefiting you?

Descope provides a reliable solution for authorization, user management, and multi-tenancy. It also offers out-of-the-box impersonation, allowing me to see the app through customers' eyes to quickly spot bugs and issues.

What do you like best about the product?

Descope has been a great fit for our multi-tenant B2B authentication needs — we use it for social login and SSO, multi-tenant user management, and RBAC policies. Flows have also been genuinely helpful for us: our login page is powered through a Flow, and even without heavy customization it’s been easy to make quick changes and iterate without much engineering effort. The overall experience has been seamless in production so far, and the platform has been consistently available. The docs are detailed and typically sufficient to self-serve, and the team is very responsive whenever we have questions or need help. We also like how Access Keys and unified JWTs work seamlessly with Flows and RBAC, making it easy to handle different identity types (including test users) consistently.

What do you dislike about the product?

We ran into a couple of rough edges while setting things up — particularly around Microsoft social login and fine-grained whitelabeling options for the Flow-based hosted login page. That said, the Descope team was proactive and provided timely support to help us resolve these at the earliest, and we haven’t had major issues beyond that.

What problems is the product solving and how is that benefiting you?

We use Descope as the authentication provider for our B2B application, primarily using Flows for login, social and SSO authentication, and multi-tenant user management with RBAC policies. We also use Access Keys and a unified JWT approach across access keys, real users, and test users, which makes protected flows and RBAC enforcement consistent across all identity types. Overall, Descope helped us avoid building and maintaining authentication in-house, enabled us to ship quickly, and gives us flexibility to evolve the login experience as our product and enterprise needs grow.

What do you like best about the product?

Descope is more approachable and intuitive than a lot of other products we evaluated. Some seemed really good on their website, but the experience didn't hold up. Descope was the one that really clicked when we started trying to fit it to our organizational needs. Descope's sales engagement was very helpful in making us comfortable that their multi-tenant solution would meet our complex needs as a multi-tenant SaaS application with a variety of products to unify under one identity system. We are in the early stages of integrating Descope into our applications, but so far it seems very straightforward for a typical web app. Unfortunately for us, we need to bring our code up to standard to really take advantage of Descope's features. We look forward to using the power of their auth flows to enhance our users' sign on experience and centralize our identity management across products.

What do you dislike about the product?

While auth flows are very powerful, it's a bit difficult to reconcile in your mind how their flows, which orchestrate the entire sign on experience, translate into standard OIDC handoffs. It's easy to consume a flow logically, but understanding how to plug in a more generic auth provider flow into their custom flows still is muddy to me. Thankfully, their onboarding support has been very hands-on and responsive as we encounter questions like this. Also, as a .NET shop, their SDK for .NET is needing work to be production ready. We are still deciding whether to implement our own or work with Descope to improve theirs. I believe some of their other SDKs are more mature. Fortunately, their API is easy enough to work with, and our initial attempts at coding our own shows promise.

What problems is the product solving and how is that benefiting you?

Our main product uses a proprietary auth system, and we are building or acquiring other products that have their own disparate auth, too. As we try to build a multi-product application suite, we clearly need a unified customer identity experience, and we don't have the capacity or expertise to build it ourselve. We need an identity partner that can provide us the powerful SSO auth flows without us needing to be auth experts. We need to focus on our business and let Descope take care of the auth and identity management. Descope has been great to work with and has already taken our feedback to improve their product.

What do you like best about the product?

What I like best about Descope is how simple it makes logging in and managing accounts. I love that it handles security without me having to worry about all the complicated backend stuff. What’s most helpful is how fast and easy it is to set up, and the upsides are that my users have a smooth experience, and I can focus on building features instead of dealing with authentication headaches.

What do you dislike about the product?

The primary drawback of Descope is that, despite its robust capabilities, certain advanced features require time to thoroughly grasp and implement. While the documentation is generally helpful, there are times when I need to experiment or contact support to achieve the precise results I’m aiming for. The most challenging aspect tends to be handling edge cases or customizations not addressed in the standard guides, which can cause minor delays in the implementation process.

What problems is the product solving and how is that benefiting you?

Descope addresses the challenge of creating secure and adaptable authentication systems without the need to build them from the ground up. It manages features such as passwordless login, multi-factor authentication, and social logins in a manner that is both dependable and straightforward to integrate. This has been beneficial for me, as it saves development time, minimizes potential security risks, and provides my users with a smooth, seamless login experience. As a result, I am able to concentrate more on developing new features instead of spending time managing authentication.

What do you like best about the product?

Descope offers exceptional ease of use with reliable authentication solutions that integrate seamlessly into our applications. The platform provides smooth integrations, excellent documentation, and a well-designed interface that makes implementation straightforward for developers.

What do you dislike about the product?

While mostly satisfactory, there's occasional complexity during initial setup and configuration. Better pre-built templates for common use cases would streamline the onboarding process further.

What problems is the product solving and how is that benefiting you?

Descope effectively solves our authentication and access management challenges by providing a comprehensive, modern solution. This has eliminated the complexity of managing multiple authentication providers, reduced security vulnerabilities, and streamlined our developer workflows significantly.