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Great Support + Promising Platform
What do you like best about the product?
Descope has an incredibly responive support team who is ready to help out and even make product changes based on your requests! Pricing is also unbeatable compared to the other options out there!
What do you dislike about the product?
It can be a bit clunky, but it is has been getting much better over time. It is a great bet on the future!
What problems is the product solving and how is that benefiting you?
SSO
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How we saved precious engineering hours by using Descope
What do you like best about the product?
Very easy and simple set up, a lot of settings and options that make this product very flexible in terms of ui and different user flows. We loved the fact that we didn't have to develop such solution ourselves, basically everything we needed we got out of the box and for fair price. What's not to love about it then?)
What do you dislike about the product?
I wish documentation could have been more enriched with edgecases and alternative solutions. Not every project is typical and sometime the "best" solution just doesn't work.
What problems is the product solving and how is that benefiting you?
No need to build our own CIAM system, a lot of integrations out of of the box, no headache for future installations on our side
Very good experience with Descope
What do you like best about the product?
Very simple usage and administration. Very simple adoption. Great support from Descope team when required
What do you dislike about the product?
Nothing to say. Everything worked smoothly.
What problems is the product solving and how is that benefiting you?
Passwordless authentication. Remove our old technology and hardware
We love Descope!
What do you like best about the product?
We recently needed to transition off of Amazon Cognito because its capabilities are much too limited. We did extensive research on which IdP solution would meet our needs and be cost effective. We evaluated numerous solutions are Descope was the clear winner. We joined their Startup Program and have been extremely impressed. Their team has been wonderful and sumpremely helpful. We look forward to partnering with them long term.
What do you dislike about the product?
So far so good, we haven't had any issues that we couldn't resolve with supports help.
What problems is the product solving and how is that benefiting you?
We needed a robust IdP that supports SAML SSO and SCIM
One of the best in class plug and play platform
What do you like best about the product?
The product is very easy to use and easy to implement after the first walk through. The customer support is really amazing. We have our whole sign flow powered by descope as of now.
What do you dislike about the product?
The product onboarding could be a little better, which will help anyone realise what to expect and how to naviate.
What problems is the product solving and how is that benefiting you?
Descope is helping us smoothen our onboarding process as the user can sign up with by filling out just one field.
I've tried almost every service out there. Descope met all my needs and was the easiest to set up.
What do you like best about the product?
1. Ease of use
There are many solutions out there that promise easy integration. But none of those take easy to the level of Descope. Descope's flow graph GUI lets you customize different flows and toggle them on and off. The best thing about this flow graph GUI is that you can always come back and remember immediately how you've had everything configured.
2. Amazing support
I can honestly say, Descope has the best customer support and this is across different all the different people I've interacted with, starting from technical support to the billing department. Every organization should strive to have employees that care this much about their customers regardless of the size of the customer's business.
3. Full feature set
I must have tried 5 or more solutions out there. If you're building SAAS, you require multi-tenancy and you will likely have a need to customize the onboarding steps. Descope provided all of that flexibility, while being the easiest to implement.
There are many solutions out there that promise easy integration. But none of those take easy to the level of Descope. Descope's flow graph GUI lets you customize different flows and toggle them on and off. The best thing about this flow graph GUI is that you can always come back and remember immediately how you've had everything configured.
2. Amazing support
I can honestly say, Descope has the best customer support and this is across different all the different people I've interacted with, starting from technical support to the billing department. Every organization should strive to have employees that care this much about their customers regardless of the size of the customer's business.
3. Full feature set
I must have tried 5 or more solutions out there. If you're building SAAS, you require multi-tenancy and you will likely have a need to customize the onboarding steps. Descope provided all of that flexibility, while being the easiest to implement.
What do you dislike about the product?
Honestly can't really think of anything off the top of my head.
What problems is the product solving and how is that benefiting you?
Multi-tenant auth solution for a SAaS business model
Works as advertised
What do you like best about the product?
It allowed us to integrate our mobile and web applications with many of the most popular IdP solutions. Even though I could implement the OAuth and SAML workflows by hand, why bother? Descope documentation was reasonable and the implementation was much faster than hand-rolling my own.
What do you dislike about the product?
Descope does come at a cost. That cost is for convenience. However, some organizations may feel the cost isn't worth it. As with all providers, you do relinquish some of the control.
So far we've found the tradeoffs worth it.
So far we've found the tradeoffs worth it.
What problems is the product solving and how is that benefiting you?
We are using Descope to integrate with a few different OAuth and SAML IdPs.
Cannot be better. Extremely easy to implement
What do you like best about the product?
- Clear and transparent pricing
- Descope Flows, make it extremely easy to configure any auth flow
- Direct communication channels with engineers
- Self-serve SSO
- The speed at which the Descope team iterates on feature requests
- Extremely smooth migration process
- Clear documentations
- Descope Flows, make it extremely easy to configure any auth flow
- Direct communication channels with engineers
- Self-serve SSO
- The speed at which the Descope team iterates on feature requests
- Extremely smooth migration process
- Clear documentations
What do you dislike about the product?
- Google one-tap login outside 'Flows' was a gap when we migrated to Descope. Since then, Descope has released some updates, but we have never been able to get back and complete the missing part.
- Deploying changes (flows and styles) between environments
- Deploying changes (flows and styles) between environments
What problems is the product solving and how is that benefiting you?
With Descope Flows, we are able to focus on the core of our product.
Easy to integrate and great customer support
What do you like best about the product?
The first thing is Descope flows! With the no code flows, I can implement my signup and login process in a few minutes. More importantly, it gives me the flexibility to modify it in the production environment directly. I added the SSO support without changing a line of code!
Also, Descope has a lot of connectors to integrate with other services: I integrated SendGrid to send emails, and Segment to track events. It also has a generic HTTP connector, which I can integrate with my own applications!
The customer support is also great. Whenever I ask the team a question, I can get the answer within a few hours! Moreover, during the migration from Auth0, the team updated their migration tool based on our requirement in a week!
Also, Descope has a lot of connectors to integrate with other services: I integrated SendGrid to send emails, and Segment to track events. It also has a generic HTTP connector, which I can integrate with my own applications!
The customer support is also great. Whenever I ask the team a question, I can get the answer within a few hours! Moreover, during the migration from Auth0, the team updated their migration tool based on our requirement in a week!
What do you dislike about the product?
I would like to have more detailed reports and API logs. Currently, I can check the new users and active users for the last week, last month, etc. If it allows a custom time window and can be downloaded as Excel or PDF, it would be great.
What problems is the product solving and how is that benefiting you?
Descope helped me with the user authentication and user management.
Great product!
What do you like best about the product?
Easy to integrate and use. Fantastic support.
What do you dislike about the product?
Not extremely customizable. Would love to see more features around this.
What problems is the product solving and how is that benefiting you?
We are using them as an identity provider.
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