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One of the best in class plug and play platform
What do you like best about the product?
The product is very easy to use and easy to implement after the first walk through. The customer support is really amazing. We have our whole sign flow powered by descope as of now.
What do you dislike about the product?
The product onboarding could be a little better, which will help anyone realise what to expect and how to naviate.
What problems is the product solving and how is that benefiting you?
Descope is helping us smoothen our onboarding process as the user can sign up with by filling out just one field.
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I've tried almost every service out there. Descope met all my needs and was the easiest to set up.
What do you like best about the product?
1. Ease of use
There are many solutions out there that promise easy integration. But none of those take easy to the level of Descope. Descope's flow graph GUI lets you customize different flows and toggle them on and off. The best thing about this flow graph GUI is that you can always come back and remember immediately how you've had everything configured.
2. Amazing support
I can honestly say, Descope has the best customer support and this is across different all the different people I've interacted with, starting from technical support to the billing department. Every organization should strive to have employees that care this much about their customers regardless of the size of the customer's business.
3. Full feature set
I must have tried 5 or more solutions out there. If you're building SAAS, you require multi-tenancy and you will likely have a need to customize the onboarding steps. Descope provided all of that flexibility, while being the easiest to implement.
There are many solutions out there that promise easy integration. But none of those take easy to the level of Descope. Descope's flow graph GUI lets you customize different flows and toggle them on and off. The best thing about this flow graph GUI is that you can always come back and remember immediately how you've had everything configured.
2. Amazing support
I can honestly say, Descope has the best customer support and this is across different all the different people I've interacted with, starting from technical support to the billing department. Every organization should strive to have employees that care this much about their customers regardless of the size of the customer's business.
3. Full feature set
I must have tried 5 or more solutions out there. If you're building SAAS, you require multi-tenancy and you will likely have a need to customize the onboarding steps. Descope provided all of that flexibility, while being the easiest to implement.
What do you dislike about the product?
Honestly can't really think of anything off the top of my head.
What problems is the product solving and how is that benefiting you?
Multi-tenant auth solution for a SAaS business model
Works as advertised
What do you like best about the product?
It allowed us to integrate our mobile and web applications with many of the most popular IdP solutions. Even though I could implement the OAuth and SAML workflows by hand, why bother? Descope documentation was reasonable and the implementation was much faster than hand-rolling my own.
What do you dislike about the product?
Descope does come at a cost. That cost is for convenience. However, some organizations may feel the cost isn't worth it. As with all providers, you do relinquish some of the control.
So far we've found the tradeoffs worth it.
So far we've found the tradeoffs worth it.
What problems is the product solving and how is that benefiting you?
We are using Descope to integrate with a few different OAuth and SAML IdPs.
Cannot be better. Extremely easy to implement
What do you like best about the product?
- Clear and transparent pricing
- Descope Flows, make it extremely easy to configure any auth flow
- Direct communication channels with engineers
- Self-serve SSO
- The speed at which the Descope team iterates on feature requests
- Extremely smooth migration process
- Clear documentations
- Descope Flows, make it extremely easy to configure any auth flow
- Direct communication channels with engineers
- Self-serve SSO
- The speed at which the Descope team iterates on feature requests
- Extremely smooth migration process
- Clear documentations
What do you dislike about the product?
- Google one-tap login outside 'Flows' was a gap when we migrated to Descope. Since then, Descope has released some updates, but we have never been able to get back and complete the missing part.
- Deploying changes (flows and styles) between environments
- Deploying changes (flows and styles) between environments
What problems is the product solving and how is that benefiting you?
With Descope Flows, we are able to focus on the core of our product.
Easy to integrate and great customer support
What do you like best about the product?
The first thing is Descope flows! With the no code flows, I can implement my signup and login process in a few minutes. More importantly, it gives me the flexibility to modify it in the production environment directly. I added the SSO support without changing a line of code!
Also, Descope has a lot of connectors to integrate with other services: I integrated SendGrid to send emails, and Segment to track events. It also has a generic HTTP connector, which I can integrate with my own applications!
The customer support is also great. Whenever I ask the team a question, I can get the answer within a few hours! Moreover, during the migration from Auth0, the team updated their migration tool based on our requirement in a week!
Also, Descope has a lot of connectors to integrate with other services: I integrated SendGrid to send emails, and Segment to track events. It also has a generic HTTP connector, which I can integrate with my own applications!
The customer support is also great. Whenever I ask the team a question, I can get the answer within a few hours! Moreover, during the migration from Auth0, the team updated their migration tool based on our requirement in a week!
What do you dislike about the product?
I would like to have more detailed reports and API logs. Currently, I can check the new users and active users for the last week, last month, etc. If it allows a custom time window and can be downloaded as Excel or PDF, it would be great.
What problems is the product solving and how is that benefiting you?
Descope helped me with the user authentication and user management.
Great product!
What do you like best about the product?
Easy to integrate and use. Fantastic support.
What do you dislike about the product?
Not extremely customizable. Would love to see more features around this.
What problems is the product solving and how is that benefiting you?
We are using them as an identity provider.
Descope is awesome
What do you like best about the product?
Descope is a standout in authentication, blending a nobel approach with flows with exceptional customer service. From multi-tenancy to dynamic authentication, it covered all our (somehow unique?) requirements.
What truly impresses is the customer service. Every issue or question I've had was met with swift, efficient support. Even more remarkable, if a solution didn't already exist for a specific problem, the team was proactive in either finding one or working on a new feature to meet our needs.
I would recomend Descope to anyone that is after a robust solution that will scale with your company size.
What truly impresses is the customer service. Every issue or question I've had was met with swift, efficient support. Even more remarkable, if a solution didn't already exist for a specific problem, the team was proactive in either finding one or working on a new feature to meet our needs.
I would recomend Descope to anyone that is after a robust solution that will scale with your company size.
What do you dislike about the product?
I have talked to the team and I know they are working on solutions for this but I personally would love to find a solution to keep flows at sync accross projects, potentially support a terraform provider for better control (+compliance, +change management).
What problems is the product solving and how is that benefiting you?
The dynamic approach descope provides for authentication flows has been proving to be extremelly valuable.
I don't worry about users management anymore!
What do you like best about the product?
The setup and integration was very easy and fast.
I like that I can switch between different authentication methids in a seamless manner.
Most of all, It spares me to develop and maintain the whole users management module in our system
I like that I can switch between different authentication methids in a seamless manner.
Most of all, It spares me to develop and maintain the whole users management module in our system
What do you dislike about the product?
The only thing is that the documentation is little lacking, but it's getting better
What problems is the product solving and how is that benefiting you?
It solves the pain of developing and maintaining users management and authentication.
This is what authentication should look like!
What do you like best about the product?
The quick integration and pricing matched my needs from day 1. I've made the transition from Auth0, which was a nightmare to setup and extend. I've heard from peers how authentication is hard and descope's approach made the transition quick and easy.
The flows allow for a ton of customization and we've managed to integrate descope for our frontend, backend and internal M2M communication in a day of work. They might be a fairly new startup but it seems they really understand the requirements of multi-tenancy and ease of use. As a developer, I couldn't have been happier switching over to descope!
The flows allow for a ton of customization and we've managed to integrate descope for our frontend, backend and internal M2M communication in a day of work. They might be a fairly new startup but it seems they really understand the requirements of multi-tenancy and ease of use. As a developer, I couldn't have been happier switching over to descope!
What do you dislike about the product?
The login component is missing a little more customization but this can be worked around when implementing.
What problems is the product solving and how is that benefiting you?
They are a simple to use integration for all of our authentication and identity needs. We needed a fast and customizable way to manage authentication and having simple support for User, API and M2M auth made our lives easy.
Lead Engineer
What do you like best about the product?
Descope simplicity and easy integration are incredible. Their response time is great and the employees' attitude is the best.
What do you dislike about the product?
Some features are missing, more on specific use cases on a technical level. But the team always find time to listen to feedback and implement it if possible.
What problems is the product solving and how is that benefiting you?
I looked for a seamless authentication and authorization solution that can scale with my product and requires minimum intervention from my team.
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