Sold by: Deloitte Consulting LLP
Deloitte’s Workforce Intelligence Next-Gen Solution (W.I.N.G.S.) simplifies workforce management for organizations with complex, shift-based operations. It provides dynamic scheduling models, real-time time tracking, and what-if operational workforce planning to save time and improve experiences for employees and leaders—helping teams modernize the full workforce management lifecycle and deliver sustained value.
Overview
Organizations today grapple with inefficient, outdated scheduling solutions that are often manually supplemented and siloed from their evolving technology landscape. These tools create operational challenges and complicate workforce engagement. They also fail to deliver the insights leaders need for strategic decision-making—potentially leading to missed opportunities, increased costs, and reduced operational agility.
Today’s businesses need a solution to proactively manage workforce demands, and adapt to shifting market conditions. By combining leading technology from Amazon Web Services (AWS), Infor, and ServiceNow with Deloitte’s deep industry experience, we’ve unified all aspects of operational workforce management into a single, intuitive, mobile-friendly solution. With W.I.N.G.S.:
• Operators can easily manage shift and vacation bidding, including adjusting operational coverage demand and supply, and find relief employees based on availability, skill, and compliance rule set.
• Employees can easily manage their schedules, request time off, swap shifts, and plan for personal needs—all within one platform.
• Gross pay calculations are automated in real-time for enhanced accuracy, auditability, and efficiency, alleviating burdens on human resources (HR) and payroll operation.
W.I.N.G.S. streamlines labor operation effectiveness and improves the operational bottom-line. It also elevates manager and employee experiences and goes beyond daily scheduling to transform how organizations approach workforce planning, compliance, and operational agility.
Highlights
- Greater operational agility and scalable for the entire organization.
- Improved operating margin with efficiencies from reduced operational costs.
- Better frontline talent experience via mobile-first access to view schedules, request time off, and submit/accept swaps.
Details
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Deployed on AWS
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Please reach out to the W.I.N.G.S. GTM team to initiate a private offer or for additional support.
Software associated with this service
By ServiceNow
Accelerate cloud transformation with ServiceNow and AWS. ServiceNow is the AI control tower for business reinvention - run it on AWS to put AI to work at scale.
To purchase ServiceNow products on AWS, please contact your ServiceNow Sales team for your personalized, customized, and confidential Private Offer.
By Infor
Infor Workforce Management (WFM) is a cloud-based solution that helps organizations optimize labor planning, scheduling, time and attendance, and compliance across complex, distributed workforces. It uses powerful AI-powered tools for labor planning, engagement, and compliance on a single, secure platform to streamline staffing operations, ensure payroll accuracy, and elevate the employee experience in diverse workforces. The platform enforces labor rules, automates pay calculations, integrates with payroll and HR systems, and provides real-time insights to improve frontline productivity. Designed for scalability, Infor WFM supports high-volume, multi-location environments, including retail, healthcare, public sector, manufacturing, and transportation, while enabling agility, accountability, and continuous innovation on a secure, extensible cloud platform.