Sold by: Cloud Posse
Essential Support is designed for self-sufficient teams that thrive with expert guidance but don’t require direct, hands-on engagement from Cloud Posse. Unlike free community support—where responses are best-effort—Essential Support guarantees priority responses in GitHub Discussions and gives you exclusive access to private customer workshops, so you always have a direct line to Cloud Posse’s expertise.
Sold by: Cloud Posse
Overview
Many teams waste weeks trying to figure things out themselves on AWS—time that could have been spent shipping features and scaling their business. If you want clear answers, expert guidance, and hands-on support, our support helps you move faster.
Essential Support is designed for self-sufficient teams that thrive with expert guidance but don’t require direct, hands-on engagement from Cloud Posse. Unlike our free community support—where responses are best-effort—Essential Support guarantees priority responses in GitHub Discussions and gives you exclusive access to private customer workshops, so you always have a direct line to Cloud Posse’s expertise.
IMPORTANT: Need hands-on help with bug fixes, PR reviews, or custom development? Flexible Support provides scheduled, expert assistance—so you can stay focused while we handle the heavy lifting.
Why Cloud Posse?
Our team has helped hundreds of companies implement AWS services using Infrastructure as Code (IaC) with Terraform, to deploy and manage AWS services such as Amazon EKS, AWS ECS, AWS Lambda, AWS IAM, Amazon RDS, Amazon S3, AWS Security Hub, and Multi-account Organizations. Whether you need PR reviews, bug fixes, custom Terraform module development, or assistance optimizing your AWS architecture, we provide structured, scheduled support to help you achieve your goals.
We’ve built more Terraform modules for AWS than anyone else—160+ and counting . If it’s AWS and Terraform, we’ve probably already solved it.
Need help? We’ve got you covered.
Highlights
- ✅ Private Customer-Only Workshops – Gain direct access to our team through 2x-weekly, invite-only live Q&A sessions on Zoom, where you can ask questions and get expert insights from Cloud Posse. Unlimited attendees.
- ✅ Guaranteed Responses in GitHub Discussions – Your questions get priority handling, ensuring they never go unanswered. Unlimited requests.
- ✅ Ideal for Cloud Posse Reference Architecture Customers – Get expert guidance from the team that built it.
Details
Pricing
Custom pricing options
Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.
Legal
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Resources
Vendor resources
Support
Vendor support
Essential Support: Guided Assistance When You Need It
Your subscription includes priority access to Cloud Posse expertise, providing:
-
2x Weekly Customer Workshops :
Join live group sessions twice a week to get expert guidance, troubleshoot challenges, and refine your architecture. -
GitHub Discussions :
Get expert responses and leverage our knowledge base for self-service troubleshooting.
Need hands-on support or direct engineering time? Check out our Flexible Support and Priority Support plans for dedicated, one-on-one assistance.
For details, contact us:
📧 Email: sales@cloudposse.com
📅 Schedule Meeting: cloudposse.com/meet
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Restrictions
To ensure the highest level of service, we exclusively support customers using Atmos , our AWS Reference Architecture , and our Terraform modules or components for AWS . This focus allows us to provide expert guidance, maintain best practices, and deliver predictable outcomes tailored to AWS environments.