Sold by: ServiceNow
Deployed on AWS
Govern every AI agent across your enterprise. ServiceNow AI Control Tower and Amazon Bedrock AgentCore give architects a single pane of glass for deploying, monitoring, and controlling autonomous AI at scale.
Overview
AI agents can move faster than the governance meant to keep them safe. ServiceNow AI Control Tower and Amazon Bedrock AgentCore close that gap -- giving enterprises the foundation to deploy autonomous AI with full visibility, compliance, and control at every step.
Most AI pilots stall before they reach production. The barriers are consistent: fragmented data, lack of governance, and workflows that can't execute at scale. ServiceNow and AWS built this integration specifically to solve that problem -- connecting agentic AI directly into the enterprise workflows, compliance frameworks, and data infrastructure that make autonomous action reliable and safe.
ServiceNow AI Control Tower provides a single system of record for all AI agents, models, datasets, and prompts -- built on the ServiceNow CMDB and unified across the Now Platform. Amazon Bedrock AgentCore provides the purpose-built runtime for deploying and operating AI agents securely at scale: identity management, memory, observability, and policy enforcement built in. Together, ServiceNow and AWS deliver:
- Centralized governance: centralized visibility and governance across all AI agents, with automated approvals and continuous risk monitoring.
- Full lifecycle control: end-to-end AI lifecycle management from model selection through production deployment on a shared, governed foundation.
- Reliable agentic execution: purpose-built agentic runtime with built-in identity, memory, and observability so agents act reliably within enterprise guardrails.
- Live data access: zero-copy data integration via Amazon Redshift and Amazon S3 so AI agents operate on live, high-quality data without duplication.
- Compliance by design: enterprise-wide compliance alignment, linking every autonomous action to GRC frameworks and business objectives.
Built on ServiceNow's AI Platform and Amazon Bedrock AgentCore, this is governance that accelerates - not slows- your AI transformation.
How to purchase: ServiceNow products are available on AWS Marketplace through Private Offers, so you can draw down on existing AWS committed spend while meeting data residency and compliance requirements. Pricing is customized to your needs. Contact your ServiceNow Sales team for a personalized, confidential Private Offer, or reach out at servicenow.com/contact-us.
Highlights
- ServiceNow AI Control Tower, built on CMDB, provides a single system of record for all AI agents, models, and prompts, with automated governance, compliance checks, and lifecycle management across the enterprise.
- Amazon Bedrock AgentCore provides a purpose-built runtime for deploying and operating AI agents securely at scale, with identity management, memory, policy enforcement, and built-in observability.
- Zero-copy integration with Amazon Redshift and Amazon S3 gives AI agents real-time access to live enterprise data without movement, duplication, or delay.
Details
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Deployed on AWS
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Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Cost/month |
|---|---|
ServiceNow AI Control Tower + Amazon Bedrock AgentCore | $1.00 |
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Support
Vendor support
ServiceNow Support for the covered ServiceNow products and services is available to you 24/7 at the support link below, which includes links to helpful Product Documentation, our Knowledge Base, and our NOW Community of users.
https://support.servicenow.com/now
This application is subject to additional support terms.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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