Overview
Hi Marley is the only intelligent conversational platform purpose-built for property and casualty (P&C) insurance. Designed by industry experts, Hi Marley streamlines communication between carriers, policyholders, and partners through secure, SMS-powered conversations. Available via web, mobile, and browser extension, the Hi Marley Platform includes a powerful collaboration hub, embedded analytics, and configurable automation that improves claims efficiency and the customer experience. With proven results across 110+ North American carriers, Hi Marley helps reduce call and voicemail volume, shorten cycle times, and elevate service standards at scale.
Highlights
- Improve Claims Quality by enabling faster, more transparent conversations, Hi Marley fosters higher service standards and better outcomes.
- Enhance Customer Satisfaction. Users frequently report a significant uptick in customer ratings and loyalty, driven by the ease and convenience of SMS-based communication.
- Stay Secure and Compliant. The platform supports secure messaging, data encryption, audit logging, and easy transcript exports to meet regulatory requirements.
Details
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
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Pricing
Dimension | Description | Cost/12 months |
|---|---|---|
Users | Please contact Hi Marley team to get a private offer. | $0.01 |
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