Overview
Konverto is a cutting-edge no-code chatbot platform that allows businesses to create and deploy AI-powered chatbots quickly and efficiently across multiple channels, including Web, MS Teams, Facebook Messenger, and Telegram. Designed to be accessible to users without technical knowledge, Konverto leverages generative AI to enable rapid bot deployment and seamless integration into business workflows.
Konverto’s core capabilities include: Document Retrieval: Allows users to query internal documents stored in a knowledge base for fast, accurate responses. Workflow Builder: A generative AI-powered, no-code builder for creating complex workflows effortlessly. AI Agents: Integrates LLM-powered AI agents to address specific business use cases.
Beyond these foundational features, Konverto also offers: Real-Time Collaboration: Supports collaborative development across teams. Access Control: Allows precise management of user permissions. Chatbot Designer: Provides tools to design custom chatbot interfaces. User and Conversation Management: Facilitates user administration and conversation tracking for improved customer service. Analytics: Offers insights on chatbot performance and user interactions.
To ensure enterprise readiness, Konverto integrates a robust security and data privacy layer to safeguard interactions with large language models (LLMs). This includes PII data masking, encryption, moderation, and Responsible AI practices, making it an ideal choice for secure, scalable chatbot deployment in enterprise environments.
AWS Services Used - Amazon Lex, Amazon Bedrock, Amazon Transcribe, Amazon Textract, Amazon Translate, Amazon OpenSearch, Amazon S3, Amazon DynamoDB, Amazon RDS, AWS CloudFront, Amazon Cognito, AWS EKS (Elastic Kubernetes Service), AWS Auto Scaling Group, AWS Transit Gateway, AWS PrivateLink, Firewall Endpoint, Internet Gateway
Highlights
- 1. No-Code Chatbot Builder & Multi-Channel Deployment: Empower non-technical users to design and deploy AI-powered chatbots across multiple platforms like Web, MS Teams, Facebook Messenger, and Telegram, enabling broad user engagement. 2. Generative AI-Powered Workflows & AI Agents: Automate complex workflows and enhance chatbot capabilities with LLM-powered AI agents, enabling personalized customer interactions and intelligent query handling without coding.
- 3. Real-Time Collaboration & Access Control: Enable teams to collaborate seamlessly with real-time features, while maintaining control over bot configurations through precise access control management. 4. Intelligent Document Retrieval: Equip chatbots with the ability to access internal documents, manuals, and FAQs, providing accurate, real-time responses to user queries.
- 5. Robust Security & Responsible AI: Konverto ensures enterprise-grade security with PII data masking, encryption, and adherence to responsible AI practices, safeguarding user data and maintaining compliance with privacy regulations.
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Celebal Technologies can provide customized support to its clients, offering options to choose from 8x5, 16x5, or 24x7 based on their requirements. Also, for assistance, please contact our support team at enterprisesales@celebaltech.com