Sold by: Atlassian
Deployed on AWS
Service Collection includes Jira Service Management, Customer Service Management, Assets, and Rovo, so you'll have everything you need to deliver exceptional service experiences.
4.3
Overview
High-velocity service management, powered by AI Elevate support experiences, keep critical services running, and deliver value fast. Try Service Collection now or contact sales to learn more.
Highlights
- Enable teams across the enterprise to create AI-powered workflows that deliver contextual, 24/7 support to employees and customers.
- Connect Dev, Ops and Support teams on a single AI-powered platform to ship products and services faster with minimum downtime.
- Get started fast and scale experiences as needed - without the cost and complexity of legacy platforms.
Details
Sold by
Delivery method
Deployed on AWS
New
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Custom pricing options
Pricing is based on your specific requirements and eligibility. Request a private offer to receive a custom quote. Sign in to view any offers that have been extended to you.
Legal
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
jyoti d.
Atlassian Tam is a great choice
Reviewed on Feb 15, 2023
Review provided by G2
What do you like best about the product?
improve team collaboration throughout your organization, and help you operate and use our products effectively at scale.
What do you dislike about the product?
There is nothing about atlassian tam that i would dislike.
What problems is the product solving and how is that benefiting you?
Na
Pavankumar S.
Best Technical advisor platform
Reviewed on Feb 08, 2023
Review provided by G2
What do you like best about the product?
It's provide good solutions for product management in technical aspects.
What do you dislike about the product?
Need to be more agile and user friendly. Initially it takes time to understand this tool.
What problems is the product solving and how is that benefiting you?
Jira, Agile and DevOps coordination among multiple squads and leadership.
V.R.K C.
Nice application
Reviewed on Jan 20, 2023
Review provided by G2
What do you like best about the product?
Document management very well and simplified our issues
What do you dislike about the product?
Providing access individually instead of groups
What problems is the product solving and how is that benefiting you?
Documents auditing
E-Learning
Easy to use
Reviewed on Jan 16, 2023
Review provided by G2
What do you like best about the product?
Using various apps of it. It very helpful to keep track of the project and tasks.
What do you dislike about the product?
I have no nigative point to say about this it.
What problems is the product solving and how is that benefiting you?
Documention, ticket management, repository management, they are helping me.
Rahul V.
A great user management
Reviewed on Jan 15, 2023
Review provided by G2
What do you like best about the product?
I am using it for repository management for projects and its easy to use and manage multiple projects.
What do you dislike about the product?
There is nothing to dislike but it will be great to see more useful features in future.
What problems is the product solving and how is that benefiting you?
I am able to easily manage my project and safe to share projects with read only public access. I can share the useful information to people with this.