Sold by: Fluent Commerce
Connect AI Agents with real-time order status, shipment and tracking data in a secure, standardized way without custom integration.
Overview
The official Fluent Order Management MCP (Model Context Protocol) server makes it simple to connect AI Agents with the real-time order data in Fluent Order Management. It gives customer service AI agents a secure, standardized way to access order status, shipment, and tracking data without custom integration. AI Agents can also initiate actions, such as canceling an order, or changing a delivery address. This helps organizations deliver a better customer experience while reducing operational costs.
With this server, Fluent Order Management customers can:
- Access order status data from compatible AI applications Respond to customer order status enquiries through natural language
- Provide order status, expected delivery date, shipment tracking information, and item details
- Allow AI agents to take actions on behalf of customers, such as canceling orders or updating a delivery address.
This enables contact centers to reduce ticket volumes and average handling times, while still delivering high-quality service experiences.
In the future it will also provide access to inventory availability data, and initiating returns.
Highlights
- Use AI agents to handle "Where is my order?" calls, cancel orders, and change delivery address
- Reduce call volumes and handling time and improve customer experience
- Grow your business without increasing support staff
Details
Sold by
Categories
Delivery method
Integration protocol
Type
Deployed on AWS
New
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on actual usage, with charges varying according to how much you consume. Subscriptions have no end date and may be canceled any time.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Cost/unit |
|---|---|
Fluent Order Management MCP Server | $0.00000001 |
Price varies by AI Agent User type, API volumetrics and number of Users | $0.00000001 |
Vendor refund policy
All fees are non-cancellable and non-refundable except as required by law.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
API-Based Agents & Tools
API-Based Agents and Tools integrate through standard web protocols. Your applications can make API calls to access agent capabilities and receive responses.
Additional details
Usage instructions
Getting started with the Fluent Order Management MCP Server:
Prerequisites:
- You must be a current Fluent Order Management customer
- You can use an agent of your choosing which supports MCP integration
Endpoints are customer specific, and connection details will be provided upon signup - please refer to this page for more details: https://docs.fluentcommerce.com/landing/fluent-order-management-mcp-server
Support
Vendor support
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Similar products
The MCP server for 1Password SaaS Manager provides secure integration with the SaaS Manager API, giving teams deep visibility into SaaS usage, user access, and app activity without leaving AWS-native workflows. This integration enables comprehensive visibility and read-only access across your SaaS Manager-managed resources.
The YugabyteDB MCP Server, Self-Managed, allows AI agents to interact directly with your YugabyteDB database. This MCP Server supports access to any running YugabyteDB database, including databases deployed with YugabyteDB Aeon, YugabyteDB Anywhere, or open source YugabyteDB.
First 30 days free of SUSE Multi-Linux Manager running on AWS with full support. Formerly known as SUSE Manager, SUSE Multi-Linux Manager handles patch management across many Linux distributions (EMEA Orders Only)
First 30 days free of SUSE Multi-Linux Manager running on AWS with full support. Formerly known as SUSE Manager, SUSE Multi-Linux Manager handles patch management across many Linux distributions (EMEA Orders Only)
Calyptia Core Agent is from the maintainers and creators of Fluent Bit.
What is Fluent Bit?
Fluent Bit is an open source project that deploys as a lightweight process on your Linux, Windows, MacOS servers as well as your container environments that lets you collect, process, and route logs / metrics / trace data at high speeds.
What is Calyptia Core Agent?
All the features of Fluent Bit with the following:
Enterprise Stability
1 year maintenance, security, and bug fix cycles
Support for extended life operating systems
Premium Features
Advanced control for enterprise environments, including network and throughput controls
Fleet Management and Monitoring capabilities to deploy and manage at scale
Integrations with Splunk, Datadog, New Relic, Elasticsearch, OpenSearch, AWS S3, AWS Kinesis, and more
Extended Support
Service Desk and SLA available
Calyptia Core Agent is a product of Chronosphere (https://chronosphere.io)
Customer reviews
No customer reviews yet
Be the first to review this product . We've partnered with PeerSpot to gather customer feedback. You can share your experience by writing or recording a review, or scheduling a call with a PeerSpot analyst.