Overview
Modern commerce is complex. If you have inventory data silos across many systems, you are not alone. Meanwhile, the number of digital sales channels has increased. Online stores, marketplaces, global expansion. Which means unifying all that inventory data in a timely, efficient way is essential. Otherwise, how can you provide delivery or pickup promises that your customers trust? How can you fulfill your ecommerce potential?
The challenge is, legacy systems were not made for modern digital commerce. They were designed to send and receive bulk batches. Not optimized delta feeds. Not live streaming event data. So inventory data is cached daily, or every few hours. In short, it's stale. Which has big impacts. What are some examples?
Overselling and canceled orders. Unhappy customers. Increased customer service calls. Lost revenue. To take full advantage of all your digital channels, you need a better way. An enterprise inventory hub designed to support the demands of a modern commerce ecosystem. One that lets you reduce the burden on your ERP, extend the life of your core backend systems, and enable your digital demand to scale.
How can you prepare for the inventory data needs of tomorrow? With Fluent Big Inventory: your intelligent enterprise inventory hub.
Highlights
- Intelligent Inventory Processing: Get inventory data from all your back end systems to your digital channels... faster. Ingest inventory from any system, live streaming or batch Process millions of inventory position updates, fast Monitor inventory processing and spot errors in real-time Process the most important updates first
- Enterprise Inventory Availability: See all your inventory and control what's Available to Promise (ATP) in each channel. Have a single view of inventory across all locations Manage and optimize safety stock buffer levels Control what stock is available in each digital channel, market or region (and do the same for exclusions for VIP or online only items) See future inventory
- Available to Promise (ATP) Data: Share your accurate ATP data with any system. Push inventory availability data to any third party system (commerce, search, marketplaces, etc.) Reduce data caching to minutes or seconds Query availability in real-time
Details
Features and programs
Financing for AWS Marketplace purchases
Pricing
Dimension | Description | Cost/36 months |
---|---|---|
Fluent_API | Price varies by velocity of inventory updates & inventory destinations | $1.00 |
The following dimensions are not included in the contract terms, which will be charged based on your usage.
Dimension | Cost/unit |
---|---|
Additional charge for exceeding contracted usage tier | $1.00 |
Vendor refund policy
All fees are non-cancellable and non-refundable except as required by law.
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Customer reviews
Our Omni-channel strategy enabler
Highlighting OMS features we like:
Omni-channel ready and future-proof solution
Lightweight and modular
Flexible and adaptive to new business processes without heavily change of coding
Modern and innovative UI design (comparing with conventional ERP)
Also I assume due to the increasing security concern, some existing features (plug-in) is no longer available in the new release, our team has to opt for 3rd party solution out of Fluent.
Process Flow and Dashboard
I work with our retail team closely to ensure a smooth process of our orders' flow.
And Fluent OMS has enabled me to manage this duty of mine with no complexity.
Fluent Commerce workflows fully fit in our custom operational needs and our recommended partner delivers our inquiries on time and budget.
In Retail Stores' point of view, the system provides a user-friendly dashboard which also enables me to support them easy and effective.
Fluent OMS has really helped our business and so we are looking into enhancing our ecommerce & retail processes by using its capability more effectively.
As a delivery manager, I need to now about any upgrade in advance.
I would rather the upgrade can be planned and executed as per our time zone (AEST) and out of normal business hours if any outage is estimated.I need the context of email notification about such planning to clealy based on our time zone (AEST).
Streamline your Order Management operations effortlessly with Fluent
Another area to highlight is Fluent’s Omnichannel orchestration. It seamlessly manage orders and inventory across multiple channels. For our customer it's online, in-store, and a drop-ship network, Fluent's platform ensures consistent and efficient order orchestration for a superior omnichannel experience.
As a Consultant, Fluent also provides good support and has a team of experts who are always available. Their expert team helps our development team quickly resolve any issues or queries, minimizing disruptions and maximizing the platform's potential.
It has resulted in reduced customer service involvement, prevented overselling, and provided a centralized view of inventory for expanded sales channels. These benefits have led to streamlined operations, improved customer satisfaction, and the ability to confidently scale business activities.