Sold by: Fluent Commerce
Deployed on AWS
Fluent Big Inventory is a next gen intelligent enterprise inventory hub. Get inventory data from all your back end systems to your digital channels... faster
4.8
Overview
Modern commerce is complex. If you have inventory data silos across many systems, you are not alone. Meanwhile, the number of digital sales channels has increased. Online stores, marketplaces, global expansion. Which means unifying all that inventory data in a timely, efficient way is essential. Otherwise, how can you provide delivery or pickup promises that your customers trust? How can you fulfill your ecommerce potential?
The challenge is, legacy systems were not made for modern digital commerce. They were designed to send and receive bulk batches. Not optimized delta feeds. Not live streaming event data. So inventory data is cached daily, or every few hours. In short, it's stale. Which has big impacts. What are some examples?
Overselling and canceled orders. Unhappy customers. Increased customer service calls. Lost revenue. To take full advantage of all your digital channels, you need a better way. An enterprise inventory hub designed to support the demands of a modern commerce ecosystem. One that lets you reduce the burden on your ERP, extend the life of your core backend systems, and enable your digital demand to scale.
How can you prepare for the inventory data needs of tomorrow? With Fluent Big Inventory: your intelligent enterprise inventory hub.
Highlights
- Intelligent Inventory Processing: Get inventory data from all your back end systems to your digital channels... faster. Ingest inventory from any system, live streaming or batch Process millions of inventory position updates, fast Monitor inventory processing and spot errors in real-time Process the most important updates first
- Enterprise Inventory Availability: See all your inventory and control what's Available to Promise (ATP) in each channel. Have a single view of inventory across all locations Manage and optimize safety stock buffer levels Control what stock is available in each digital channel, market or region (and do the same for exclusions for VIP or online only items) See future inventory
- Available to Promise (ATP) Data: Share your accurate ATP data with any system. Push inventory availability data to any third party system (commerce, search, marketplaces, etc.) Reduce data caching to minutes or seconds Query availability in real-time
Details
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Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/36 months |
|---|---|---|
Fluent_API | Price varies by velocity of inventory updates & inventory destinations | $1.00 |
Dimension | Cost/unit |
|---|---|
Additional charge for exceeding contracted usage tier | $1.00 |
Dimensions summary
You buy Fluent Big Inventory under a contract. Pricing centers on the Fluent_API dimension. This charge scales with the velocity of your inventory updates and the number of inventory destinations you connect. You commit to a usage tier for the contract term. If you exceed that contracted tier, a separate additional charge applies to the overage. So your cost reflects how often inventory data changes and how many channels receive it, plus any usage beyond your committed level.
Top-of-mind questions for buyers
Two factors set your Fluent_API cost. The first is the velocity of your inventory updates, meaning how frequently inventory data changes and gets processed. The second is the number of inventory destinations, the channels or systems that receive your availability data. Higher update frequency or more connected destinations raise the contracted usage tier you need.
Your contract commits you to a set usage tier for the term. If your actual inventory update velocity or destination count pushes usage past that committed tier, the additional overage charge applies to the excess. This charge is separate from your base Fluent_API commitment and reflects only the usage beyond your committed level.
The Fluent_API dimension is your base charge, set by your committed usage tier for update velocity and destinations. The additional overage charge applies only when usage exceeds that tier. In normal use, the Fluent_API charge drives your cost. The overage charge appears only during periods when you cross your committed level.
fluentcommerce.com
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
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Support
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Customer reviews
Jonathan L.
Our Omni-channel strategy enabler
Reviewed on Jul 14, 2023
Review provided by G2
What do you like best about the product?
As one of the key enablers of omni-channel implementation journey, Fluent OMS has approved itself as the most innovative and game-changing product within our enterprise that expediting the progress of fulfilling business strategies, and also expanding more e-business capabilities that are keep up closely with the increasing customer demands. Thanks to the SAAS platform which offers strong scalability and new features released from time to time, our team is able to quickly scale up/down the system capability in response to the campaign, and adept even more omni-channel features/solutions to meet our business expectation.
Highlighting OMS features we like:
Omni-channel ready and future-proof solution
Lightweight and modular
Flexible and adaptive to new business processes without heavily change of coding
Modern and innovative UI design (comparing with conventional ERP)
Highlighting OMS features we like:
Omni-channel ready and future-proof solution
Lightweight and modular
Flexible and adaptive to new business processes without heavily change of coding
Modern and innovative UI design (comparing with conventional ERP)
What do you dislike about the product?
The out-of-box design of dashboards is stylish and innovative but to some extend also loses some key elements on the layout such as multiple data filter and data row count, making it sometimes hard to search and operate orders in a batch.
Also I assume due to the increasing security concern, some existing features (plug-in) is no longer available in the new release, our team has to opt for 3rd party solution out of Fluent.
Also I assume due to the increasing security concern, some existing features (plug-in) is no longer available in the new release, our team has to opt for 3rd party solution out of Fluent.
What problems is the product solving and how is that benefiting you?
Fluent OMS streamlines the connection among multiple company e-touchpoints making the business ambition of omni-channel roadmap achievable.
Retail
Process Flow and Dashboard
Reviewed on Jul 13, 2023
Review provided by G2
What do you like best about the product?
I am a digital delivery manager in retail.
I work with our retail team closely to ensure a smooth process of our orders' flow.
And Fluent OMS has enabled me to manage this duty of mine with no complexity.
Fluent Commerce workflows fully fit in our custom operational needs and our recommended partner delivers our inquiries on time and budget.
In Retail Stores' point of view, the system provides a user-friendly dashboard which also enables me to support them easy and effective.
Fluent OMS has really helped our business and so we are looking into enhancing our ecommerce & retail processes by using its capability more effectively.
I work with our retail team closely to ensure a smooth process of our orders' flow.
And Fluent OMS has enabled me to manage this duty of mine with no complexity.
Fluent Commerce workflows fully fit in our custom operational needs and our recommended partner delivers our inquiries on time and budget.
In Retail Stores' point of view, the system provides a user-friendly dashboard which also enables me to support them easy and effective.
Fluent OMS has really helped our business and so we are looking into enhancing our ecommerce & retail processes by using its capability more effectively.
What do you dislike about the product?
Global Platform Upgrade, Timeframe and communication.
As a delivery manager, I need to now about any upgrade in advance.
I would rather the upgrade can be planned and executed as per our time zone (AEST) and out of normal business hours if any outage is estimated.I need the context of email notification about such planning to clealy based on our time zone (AEST).
As a delivery manager, I need to now about any upgrade in advance.
I would rather the upgrade can be planned and executed as per our time zone (AEST) and out of normal business hours if any outage is estimated.I need the context of email notification about such planning to clealy based on our time zone (AEST).
What problems is the product solving and how is that benefiting you?
We sue Fluent OMS for our "Ship from Store" order management. The workflow is simple to understand and enable us to manage it with our partner in an effective way.
Retail
Streamline your Order Management operations effortlessly with Fluent
Reviewed on May 31, 2023
Review provided by G2
What do you like best about the product?
Fluent provides businesses with the flexibility to easily customize their order management workflows according to their unique needs. Configuring workflows, automating processes, and setting up business rules is straightforward, ensuring the platform is adaptable to the unique business scenarios.
Another area to highlight is Fluent’s Omnichannel orchestration. It seamlessly manage orders and inventory across multiple channels. For our customer it's online, in-store, and a drop-ship network, Fluent's platform ensures consistent and efficient order orchestration for a superior omnichannel experience.
As a Consultant, Fluent also provides good support and has a team of experts who are always available. Their expert team helps our development team quickly resolve any issues or queries, minimizing disruptions and maximizing the platform's potential.
Another area to highlight is Fluent’s Omnichannel orchestration. It seamlessly manage orders and inventory across multiple channels. For our customer it's online, in-store, and a drop-ship network, Fluent's platform ensures consistent and efficient order orchestration for a superior omnichannel experience.
As a Consultant, Fluent also provides good support and has a team of experts who are always available. Their expert team helps our development team quickly resolve any issues or queries, minimizing disruptions and maximizing the platform's potential.
What do you dislike about the product?
While the platform's flexibility is an advantage, it may be overwhelming for businesses without dedicated resources or extensive technical expertise. The abundance of customization options can sometimes lead to confusion or difficulties in finding the right balance for some users.
What problems is the product solving and how is that benefiting you?
As a consultant implementing Fluent Order Management, I have witnessed the transformative impact it brings to businesses.
It has resulted in reduced customer service involvement, prevented overselling, and provided a centralized view of inventory for expanded sales channels. These benefits have led to streamlined operations, improved customer satisfaction, and the ability to confidently scale business activities.
It has resulted in reduced customer service involvement, prevented overselling, and provided a centralized view of inventory for expanded sales channels. These benefits have led to streamlined operations, improved customer satisfaction, and the ability to confidently scale business activities.
Brandon M.
Fluent Commerce is a great modern OMS that enables speed to market and early business value release
Reviewed on Dec 22, 2022
Review provided by G2
What do you like best about the product?
Great support from Fluent Commerce, an awesome product that makes it easy to integrate and functionalities that are unrivaled make Fluent an obvious choice.
What do you dislike about the product?
We have yet to find any cons of using Fluent, and have been able to do everything the business requires.
What problems is the product solving and how is that benefiting you?
Our two biggest use cases we needed to address were Order Sourcing and fulfillment from store, and Fluent enabled us to do both relatively quickly. This has resulted in the organisations seeing measurable business value being released quickly.
Shaun B.
Fluent offer the most compelling value proposition for OMS that I have seen for a number of years!
Reviewed on Dec 16, 2022
Review provided by G2
What do you like best about the product?
Fluent are flexible and agile, they deliver near term value with a delivery model designed to provide an MVP rapidly and then iterate thereafter.
What do you dislike about the product?
Historically, their focus has been Enterprise, my view is that there is a gap in the mid market for a proposition such as this.
What problems is the product solving and how is that benefiting you?
We are a ISV partner of Fluent, our propositions and ethos / philosophy are wholly aligned. There is little or no functional overlap and in combination 1+1=3