Seamlessly send customer data from your data warehouse to 200+ business tools for activation, including Salesforce, Facebook, Hubspot, and Iterable.
Overview
Hightouch is the #1 Composable Customer Data Platform. With the power of SQL or Customer Studio (https://hightouch.com/platform/customer-studio ), an entire suite of no-code features, anyone in your organization can explore customer data and sync it into marketing, advertising, sales, and customer success tools, without engineering effort.
Enterprises like Warner Music Group, Petsmart, and Cars.com use Hightouch to accelerate marketing growth, improve ad spend, reduce customer churn, and supercharge operational efficiency.
For custom pricing, EULA, or a private contract, please contact sales@hightouch.com for a private offer
Highlights
- Sync data from your warehouse to all of your downstream tools
- For a detailed rundown of customer stories, visit https://hightouch.com/customers/
- For a detailed rundown of packages, please see https://hightouch.com/pricing/
Details
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on contract duration. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Dimension | Description | Cost/12 months |
|---|---|---|
Starter Package | Includes two standard destinations, two workspaces, five active syncs per destination, five user seats, unlimited 30-day free trials of any additional destinations, 25 free syncs to lite destinations (Slack, Google Sheets, and more), unlimited data fields, sources, and source rows, standard security, basic observability, and basic extensions. | $4,200.00 |
Customer Studio | Hightouch's Customer Studio is a no-code suite of features that enables end users to activate data directly from a cloud data platform. Including but not limited to Visual Audience Builder, Splits (experimentation), Custom Traits and Priority Lists. Please note that the price listed is an approximate estimate and varies based on company size and specific business needs. For a more accurate quote, please contact our sales team. | $250,000.00 |
Match Booster | Match Booster enables in-flight enrichment of first party data with data from identity providers for the purpose of increasing match rates in Facebook, Google, and 20+ programmatic ad platforms. Please note that the price listed is an approximate estimate and varies based on company size and specific business needs. For a more accurate quote, please contact our sales team. | $150,000.00 |
Hightouch Syncs | Hightouch Syncs Across any platform or tool. Please note that the price listed is an approximate estimate and varies based on company size and specific business needs. For a more accurate quote, please contact our sales team. | $1,500.00 |
Personalization API | Hightouch Personalization API is a fully managed service that serves any data model - customers, products, transactions, recommendations, etc. - to any internal app, web experience, or email marketing platform via a low-latency API. Please note that the price listed is an approximate estimate and varies based on company size and specific business needs. For a more accurate quote, please contact our sales team. | $100,000.00 |
Hightouch Platform | Hightouch's Data Activation platform (also called reverse ETL) enables automated activation of data from warehouses to business systems ("Destination(s)") without the need for technical resources. Please note that the price listed is an approximate estimate and varies based on company size and specific business needs. For a more accurate quote, please contact our sales team. | $150,000.00 |
Identity Resolution | Hightouch Identity Resolution is a managed product to stitch existing customer data into rich, actionable profiles directly in the data warehouse without writing a single line of code. Please note that the price listed is an approximate estimate and varies based on company size and specific business needs. For a more accurate quote, please contact our sales team.. | $100,000.00 |
Event Collection | Hightouch Events represents the use of tracking libraries to collect user behavior that is synced into the cloud data warehouse. This includes schema enforcement, data quarantine, and violation alerting to ensure tracking instrumentation is consistent and governed. Please note that the price listed is an approximate estimate and varies based on company size and specific business needs. For a more accurate quote, please contact our sales team. | $120,000.00 |
Cust. Studio Analytics | Hightouch Analytics is self-service, interactive set of analytics features. By unifying events, relational, and SaaS data, the suite of reporting capabilities provides customer analytics that are natively integrated with the cloud data warehouse. Please note that the price listed is an approximate estimate and varies based on company size and specific business needs. For a more accurate quote, please contact our sales team. | $100,000.00 |
Vendor refund policy
All fees are non-cancellable and non-refundable except as required by law.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Similar products
TROCCO®
By primeNumber Inc.
Who cannot write SQL, you can operate the system intuitively. Even the feature-rich Essential plan costs only 150,000 yen/month. - ETL: Managed data transfer, encryption of personal information, character code identification - ELT: DWH data mart can be created on TROCCO - Workflow: job management for dbt in one place - Japanese slack channel: 1 to 1 slack channel with dedicated customer engineers.
Customer reviews
Marcos C.
Excelent
Reviewed on Feb 06, 2025
Review provided by G2
What do you like best about the product?
AI Decisioning for create personalized user jorney.
I love the idea to connect hightouch with my actual CDP from Insider and operate some AI tools
I love the idea to connect hightouch with my actual CDP from Insider and operate some AI tools
What do you dislike about the product?
Maybe, include BR suport for brazillian customers
What problems is the product solving and how is that benefiting you?
Organize my customer data and explore communication journeys in order to improve my product convertion
Leave a comment0 comments
Financial Services
Simple and functional
Reviewed on Jan 09, 2025
Review provided by G2
What do you like best about the product?
Once it's properly setup, it's easy to understand the basic features. Building models and activating syncs is very straightforward. The customer support works very well in the slack channel, although other messaging tools could be supported.
What do you dislike about the product?
The usability and smoothness of interface usage could be improved. The possibility of ordering the lists of models and sycns would be very helpful, for example. Also, I would like to have the option to duplicate syncs to reuse some settings (with option to change de model).
What problems is the product solving and how is that benefiting you?
We can use it as a hub to gather data from our datalake and sending them to other endpoints. This provides us a good amount of flexibility to solve problems ina simple way.
Parth Y.
it was amazing experience and it is compatible with other software and tools that we use.
Reviewed on Dec 18, 2024
Review provided by G2
What do you like best about the product?
tools are trusted by other high profile MNCs.
What do you dislike about the product?
Not that i can think of, However, All the tools that they have increasing their potential would make them more amazing.
What problems is the product solving and how is that benefiting you?
accuracy in customer data platform.
Nate H.
The only solution with all the integrations I needed
Reviewed on Dec 10, 2024
Review provided by G2
What do you like best about the product?
It integrates with all the different tools we use, and was the only solution I could find that does this. Other similar software would integrate with most, but lack 1-2. This was allowed me to integrate our database, to our CRM, and our CSP (and more).
What do you dislike about the product?
If you have limited data you need to sync then it's a great starter solution. But it gets very expensive if you need to use the paid solution.
What problems is the product solving and how is that benefiting you?
We're able to integrate our site data, database warehouse, CRM and CSP together. Data can then be shared between all of these different sources. Everything is automatically synced after we query our database, and it goes straight to our CRM and our CSP.
William W.
Easy to use Composable CDP
Reviewed on Nov 09, 2024
Review provided by G2
What do you like best about the product?
There's a seamless workflow for our data team to create data frames, and for systems owners to connect that data.
What do you dislike about the product?
Its object associations in HubSpot could be improved
What problems is the product solving and how is that benefiting you?
Getting ecommerce data into hubspot