Overview
Cloud Managed Services (CMS)Â provides full-stack IT management for clients' AWS environment through our people, processes, and technology. We leverage Deloitte's secure infrastructure management platform which implements guardrails to enforce policies and compliance standards.
CMS provides a turnkey solution where we provision accounts for the client including managing the billing and cost optimization. We work with you to deploy the cloud infrastructure and implement cloud management leading practices including patching, backups, and incident management.
CMS has been recognized as a Leader in the latest Gartner Magic Quadrant for Public Cloud Professionals and Managed Services. Our clients can be confident that they are partnering with a managed services provider that knows how to make their cloud vision a reality.
Deloitte CMS provides custom pricing for customers via Private Offers where we will go through a scoping. Please contact us at deloittecmssdmdlinternal@deloitte.com to better understand our pricing model and products.
Note our proposal does not represent a binding offer of services or agreement and is being made subject to the conditions that Deloitte Consulting, LLP and the Client organization subsequently reach and enter into a mutually acceptable definitive written agreement for the proposed services and Deloitte Consulting, LLP completes to its satisfaction its standard engagement and client acceptance procedures and independence checks with respect to this proposed engagement.
Highlights
- Infrastructure management provides the day-to-day care and feeding for your cloud environments. We manage the undifferentiated heavy lifting providing reliable performance and resilient up-time so that you can focus on driving business value from your most critical cloud workloads.
- Deloitte's integrated Client Portal Reporting provides a window into the operations we provide. This transparency gives you the confidence to know that your infrastructure is managed in accordance with our agreed upon SLA's.
- Deloitte's CMS includes mature IT Service Management for your cloud computing environments to enable a comprehensive audit trail of all actions we perform on your behalf. We offer e-bonding for bi-directional API integration as needed.
Details
Features and programs
Financing for AWS Marketplace purchases
Pricing
Dimension | Description | Cost/12 months |
|---|---|---|
CMS Base | Monitor and manage up to xx,xxx virtual machines. | $0.001 |
CMS Variable | Additional Virtual Machines (custom pricing, private offer) | $0.001 |
The following dimensions are not included in the contract terms, which will be charged based on your usage.
Dimension | Description | Cost/unit |
|---|---|---|
CMS Consumption | Pricing CMS consumption | $0.001 |
Vendor refund policy
No refund available
Legal
Vendor terms and conditions
Content disclaimer
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
CMS client support services provides resolution of L1-L3 issues. Our service features a Customer Portal Support, 24 hour service level agreement, 24 hour incident response time, and other features customizable to your business needs. deloittecmssdmdlinternal@deloitte.comÂ
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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