Vertice SaaS Purchasing

What do you like best about the product?

The seamless process in helping vendor renewal, including market benchmarking and negotiation.

What do you dislike about the product?

Maybe if Vertice can be a procure-to-pay partner for our company, it would be better.

What problems is the product solving and how is that benefiting you?

Helping with contract renewal and management.

What do you like best about the product?

We are just starting to use Vértice, but I’m already very excited and satisfied with the software and the possibilities it opens up. From the very beginning, we’ve been able to identify potential savings, which is a huge plus. One of the aspects I appreciate the most is having all the supplier management unified and optimized in a single place. This centralization gives us better control and visibility, and it makes me feel confident about the impact Vértice will have on our operations moving forward. So far, the experience has been excellent, and I’m really looking forward to seeing how much more value we can unlock as we continue to grow with the platform.

What do you dislike about the product?

Honestly, I don’t have any complaints. Everything has been smooth, quick to set up, and so far the platform works perfectly well.

What problems is the product solving and how is that benefiting you?

Vertice helps us by centralizing and optimizing the entire supplier management process. Instead of handling data and negotiations in multiple tools and channels, we now have everything unified in one place. This gives us better visibility, control, and efficiency. Another clear benefit is the ability to identify savings opportunities from the start. The platform makes it easier to analyze costs and spot areas where we can reduce expenses, which has a direct and positive impact on our budget. Overall, Vertice saves us time, simplifies supplier-related workflows, and creates tangible financial value almost immediately.

What do you like best about the product?

The Vertice team acts as an additional resource for our global procurement team, bringing expertise and benchmark data to support and enhance the capabilities of the existing team. Through reviewing our business's SaaS suppliers and contracts, we have been able to establish a pipeline for commercial review and negotiation, facilitating seamless integration into our business.
Through Vertice's structure and team, their simple implementation and introduction into our business have been seamless, enabling easy and frequent use to support our end-user customers. Through our partnership, we have been able to increase the procurement team's delivery of customer support significantly.

What do you dislike about the product?

So far, we haven't found anything to dislike.

What problems is the product solving and how is that benefiting you?

Vertice provide additional support capabilities, with significant insights into the SaaS supplier landscape

What do you like best about the product?

Vertice has been straightforward to roll out across the business. The interface is clean and intuitive, so people don’t need extensive training to get value from it. We’ve quickly seen the financial impact too - the savings and insights it provides are tangible, which makes adoption an easy win internally.

The customer success and procurement teams that support us are excellent! They respond quickly, share practical guidance, and clearly understand how to maximize the benefits of the platform for our organisation. I'm personally in and using it all the time!

What do you dislike about the product?

There are a few areas where the platform could be smoother. The interface can feel sluggish at times, and duplicate notifications (for example, being tagged in a comment and also receiving a “new comment” alert) can be a bit annoying. Managing contract renewals is also slightly clunky - once a contract is renewed, the details you previously entered don’t carry over, so you are essentially starting from scratch.

In addition, the product catalog tied to contracts isn’t always accurate, with some items missing or mismatched. Support is generally helpful, but since it’s based in a different region to us, responses can occasionally be delayed.

That said, Vertice is very receptive to customer input. They take enhancement requests seriously and actively log feedback, which gives confidence that these issues are being addressed over time. I've already seen this play out with a recent update to the Slack integration and notifications, which is very straight forward and easy to configure.

While the above looks like a long list, it doesn't detract from any of the cost saving benefits and are any issues I've found are relatively minor in scale.

What problems is the product solving and how is that benefiting you?

For most organizations, managing SaaS and software contracts is a fragmented, time-consuming process. For a small business without a procurement team, juggling dozens (or hundreds) of vendors, each with different renewal cycles, pricing structures, and usage patterns is incredibly time consuming.

This also creates common challenges:

Limited visibility
Wasted spend
Inefficient negotiations
Administrative burden

Vertice addresses these issues by centralising contract management, providing benchmarked data for smarter negotiations, and automating renewals and visibility across departments. In short, it helps businesses cut unnecessary spend, reduce administrative friction, and gain better control over their SaaS and software portfolio.

What do you like best about the product?

Thea team provides amazing service - they remind of renewals and then negotiate on your behalf - you don't need to worry about it. Their dashboard is very easy to use. Integration is very easy .

What do you dislike about the product?

There is a lot of functionality on the platform but might be too much.

What problems is the product solving and how is that benefiting you?

Not having to negotiate SAAS contracts.