Vertice SaaS Purchasing

What do you like best about the product?

There are a few things I appreciate about Vertice:
- it is 'as a service' procurement team - smaller organisations don't need a full-fledged procurement team, and having a service like this is a great way to receive benefits of experience negotiatiors
- Vertice look at full picture and take overal company strategy, rather than only looking at individual contracts
- the workflow is customisable hence any information we need can be sistematically collected about any new contract / renewal, and approval flows are transparent and robust
- if the company imports all the contracts, the platform allows for the entire supplier stack to be in one place
- they have really good customer support

What do you dislike about the product?

Dta export can be cleaner in terms of ease of seeing all active contracts.

What problems is the product solving and how is that benefiting you?

First and foremost, they are negotiating better commercial and general terms for us that we would on our own. Secondly, but as importantly, they provide a robust and transparent workflow with all the internal approvals baked in.

What do you like best about the product?

The level of expertise, the quality of service, and the overall experience were excellent, especially when it came to UI/UX, integrations, performance, pricing/ROI, support and onboarding, and AI/intelligence.

What do you dislike about the product?

It is no always easy to view the relevant information at first glance. There's a lot of clicks involved.

What problems is the product solving and how is that benefiting you?

Centralization of contract information, dashboard on savings. Clear vision on renewals roadmap

What do you like best about the product?

Good customer service, strong negotiation expertise, and seamless end-to-end management of the negotiation process

What do you dislike about the product?

Based on my experience, nothing in particular

What problems is the product solving and how is that benefiting you?

Vertice simplifies and centralizes vendor negotiations, helping us secure better pricing and terms while saving time and internal effort

What do you like best about the product?

SaaS cost savings via expert negotiation The standout value is guaranteed savings on SaaS contracts. Vertice's in-house buyers negotiate on our behalf so we are not negotiating blind against vendors who know the market better than we do.

What do you dislike about the product?

We have had no negative outcomes through our engagement with Vertice.

What problems is the product solving and how is that benefiting you?

Vertice are able to take away the back and forth with vendors so saving time, particularly on complex licensing engagements.

What do you like best about the product?

Vertice takes the heavy lifting out of contract negotiations by leveraging expert negotiators and benchmarking data, allowing our team to stay focused on higher-value work. It also centralizes all our contracts in one place, making them easy to find and access when needed. On top of that, the platform proactively tracks renewals, so we don’t miss deadlines or risk unwanted auto-renewals and late cancellations.

What do you dislike about the product?

It’s hard to point to any major drawbacks; overall, the platform and the current team working on our account have delivered exactly what we were looking for.

What problems is the product solving and how is that benefiting you?

Vertice addresses the time-consuming, fragmented nature of vendor and contract management—especially the constant back-and-forth during negotiations, the effort of tracking renewals, and the challenge of keeping everything organized when it’s spread across multiple tools or spreadsheets.

What do you like best about the product?

Representatives at Vertice goes above and beyond in helping out to better lay out contracts and also educate us on improvements we can make to our process.

What do you dislike about the product?

There are a lot of meetings but they are focused and a lot of value is generated from them.

What problems is the product solving and how is that benefiting you?

Vertice is helping us hold ourselves to the commitments we make for contracts and also to leverage huge savings that in the past we let just pass us by. It is amazing to see how much is saved in each contract and it is easy to view in their dashboard.

What do you like best about the product?

Their interface works seamlessly to organize contract milestones and kickoff workflows. Then as a service, the team is highly organized and super easy to work with.

What do you dislike about the product?

At times the UI can feel a little clunky but it's a very minor complaint.

What problems is the product solving and how is that benefiting you?

They help us stay organized and proactive with renewals to ensure we're in constant contact with our vendor partners and getting the best value for our spend. Same with new spend. Additionally the insights they provide are invaluable.

What do you like best about the product?

Partnering with Vertice has been a game-changer for our finance, legal, and procurement operations. As we manage a complex SaaS stack, Vertice has acted as a true extension of our team rather than just an external vendor. Their ability to handle the heavy lifting of contract negotiations—particularly for our spend over $15K—has freed up significant bandwidth for our internal team to focus on higher-level strategic initiatives. The insights they provide on pricing benchmarks are data-backed and incredibly persuasive, ensuring we are not just saving money, but signing fair, sustainable agreements.

What do you dislike about the product?

The partnership is excellent, though it is worth noting that Vertice is highly focused on driving adoption of their internal platform. While the platform itself is robust, my preference as a Legal lead is to manage our relationship through our dedicated account rep via email and direct collaboration. I occasionally find the push toward the platform interface to be an extra step in a process where a quick email conversation is more efficient for my team's specific workflow. Its more about me not wanting to invest in an external tool, not a negative towards Vertice or their platform. We are working together with the Vertice Team to integrate Vertice with our FInance tool, Airbase. Once that is complete, the process will be seamless.

What problems is the product solving and how is that benefiting you?

Vertice has significantly streamlined our SaaS procurement lifecycle. Before working with them, managing renewals and new SaaS contracts was a time-consuming administrative burden. Vertice’s platform and their negotiation expertise have not only lowered our overall software spend, but they have also drastically reduced the time-to-signature for our contracts. Their team is communicative, proactive, and deeply knowledgeable about vendor leverage points. They have quickly become an essential partner in managing our IT spend with transparency and efficiency.

What do you like best about the product?

The team at Vertice has been responsive, professional, and supportive as we work to manage our SaaS contracts. Their online portal and visual dashboard make it easy to track contract savings and see what’s coming up, which has helped us save a lot during contract renewals, showing our total savings across the portfolio and by contract.

What do you dislike about the product?

I have not had an experience that was not positive while interacting with the Vertice Team or the contract portal. It has been very positive and beneficial, a true benefit to my role.

What problems is the product solving and how is that benefiting you?

When we are reviewing solutions, Vertice has been exceptional at reviewing alternative solutions, gathering average contract cost, and customer sentiment. This expedites our business case process, and allows us to leverage their database and experience to help us make the best decision for our business, helping our business perform at the highest level.

What do you like best about the product?

The insights and support I receive from David and Hannah. I also like the platform visibility of deals coming up

What do you dislike about the product?

I think it would be great if the platform allowed users to customise their views more, so they can tailor what they see and how it’s displayed to better suit their preferences.

What problems is the product solving and how is that benefiting you?

I’d like better visibility into upcoming deals, clearer pricing and ROI, and more market intelligence.