Vertice SaaS Purchasing

What do you like best about the product?

Vertice offers the perfect combination of a user-friendly platform and exceptional support. Their team is consistently cooperative, flexible, and responsive. On top of that, the platform provides an impressive amount of benchmarking data that makes optimizing our SaaS spending incredibly easy.

What do you dislike about the product?

I sometimes find it difficult to keep track of the savings calculations and spend assignments. Making these specific metrics clearer and easier to follow on the platform is the main area I'd like to see improved.

What problems is the product solving and how is that benefiting you?

Vertice solves the challenges of opaque vendor pricing. Without standard benchmark data, it’s usually hard to know if you are getting a fair price during renewals or procurement. Vertice brings total transparency to software contracts and handles complex vendor negotiations. It gives our team full visibility into our tech stack and spending. By providing clear benchmarking data and handling negotiations, Vertice saves us significant time and money while ensuring we never overpay for software contracts.

What do you like best about the product?

Vertice has helped us put a formal procurement process in place. The required steps keep purchases consistent and traceable, and the workflow adapts easily to different types of requests, so it works for both simple and complex purchases without adding unnecessary friction.

What do you dislike about the product?

The initial configuration takes time (but Vertice's team is highly supporting and efficient and helped us a lot) and some teams see the formal process as extra bureaucracy and need extra training before they stop going around it.

What problems is the product solving and how is that benefiting you?

Having a clear picture of all our providers, their conditions, the terms, renewal dates... all in a single platform. It's integration with Slack is also really helpful to get notified when you have a renewal approaching or you have a pending approval.

What do you like best about the product?

Vertice has given us much better visibility and control over our SaaS supplier estate. Having renewals, contracts, costs and ownership information in one place makes it much easier to manage upcoming renewals and avoid things being missed.

The biggest benefit for us has been the procurement support. The Vertice team takes a lot of the legwork out of supplier negotiations, provides useful market and pricing benchmarks, and helps us challenge renewal costs more effectively. The platform also gives business owners and approvers a clearer, more consistent process to follow.

Overall, it has helped us move towards a much more structured approach to SaaS procurement and supplier management, while also identifying opportunities for cost savings.

What do you dislike about the product?

One area that could be improved is the flexibility of the platform and workflows. Some processes can feel quite rigid, particularly where a supplier or contract doesn't fit neatly into a standard SaaS procurement journey.

There is also a learning curve when rolling the platform out to a wider group of business owners and approvers, so making some of the workflows and actions more intuitive would help drive adoption.

That said, we've found the Vertice team very responsive to feedback and willing to work with us when the standard process doesn't quite fit our requirements.

What problems is the product solving and how is that benefiting you?

Before Vertice, we didn't have a consistent procurement process or a centralised view of our SaaS suppliers, contracts and upcoming renewals. This made it difficult to plan ahead, benchmark costs and ensure we were getting the best commercial value.

Vertice is helping us centralise this information and introduce a more structured process for renewals and new SaaS purchases. Their procurement team also supports negotiations and provides market benchmarking, which has helped us identify savings and make more informed commercial decisions.

It's also reducing the administrative burden internally, allowing us to focus more on supplier governance and strategic commercial management rather than managing every negotiation ourselves.

What do you like best about the product?

The platform gives us a centralized place to track all of our company’s SaaS subscriptions and keep contracts organized and accessible. The renewal reminders are especially valuable, helping us stay ahead of upcoming renewals and avoid surprises.

Vertice is much more than just a software platform. The people team take time to understand our goals and develop strategies to get more out of our purchases in both value and savings. Having them handle the vendor negotiations saves time and produces much better results.

What do you dislike about the product?

Store a few more fields... Vendor contact, company owner

What problems is the product solving and how is that benefiting you?

Keeps everyone on track and make the process of managing SaaS contracts and renewals much more organized and efficient.

What do you like best about the product?

There are a few things I appreciate about Vertice:
- it is 'as a service' procurement team - smaller organisations don't need a full-fledged procurement team, and having a service like this is a great way to receive benefits of experience negotiatiors
- Vertice look at full picture and take overal company strategy, rather than only looking at individual contracts
- the workflow is customisable hence any information we need can be sistematically collected about any new contract / renewal, and approval flows are transparent and robust
- if the company imports all the contracts, the platform allows for the entire supplier stack to be in one place
- they have really good customer support

What do you dislike about the product?

Dta export can be cleaner in terms of ease of seeing all active contracts.

What problems is the product solving and how is that benefiting you?

First and foremost, they are negotiating better commercial and general terms for us that we would on our own. Secondly, but as importantly, they provide a robust and transparent workflow with all the internal approvals baked in.

What do you like best about the product?

The level of expertise, the quality of service, and the overall experience were excellent, especially when it came to UI/UX, integrations, performance, pricing/ROI, support and onboarding, and AI/intelligence.

What do you dislike about the product?

It is no always easy to view the relevant information at first glance. There's a lot of clicks involved.

What problems is the product solving and how is that benefiting you?

Centralization of contract information, dashboard on savings. Clear vision on renewals roadmap

What do you like best about the product?

Good customer service, strong negotiation expertise, and seamless end-to-end management of the negotiation process

What do you dislike about the product?

Based on my experience, nothing in particular

What problems is the product solving and how is that benefiting you?

Vertice simplifies and centralizes vendor negotiations, helping us secure better pricing and terms while saving time and internal effort

What do you like best about the product?

SaaS cost savings via expert negotiation The standout value is guaranteed savings on SaaS contracts. Vertice's in-house buyers negotiate on our behalf so we are not negotiating blind against vendors who know the market better than we do.

What do you dislike about the product?

We have had no negative outcomes through our engagement with Vertice.

What problems is the product solving and how is that benefiting you?

Vertice are able to take away the back and forth with vendors so saving time, particularly on complex licensing engagements.

What do you like best about the product?

Vertice takes the heavy lifting out of contract negotiations by leveraging expert negotiators and benchmarking data, allowing our team to stay focused on higher-value work. It also centralizes all our contracts in one place, making them easy to find and access when needed. On top of that, the platform proactively tracks renewals, so we don’t miss deadlines or risk unwanted auto-renewals and late cancellations.

What do you dislike about the product?

It’s hard to point to any major drawbacks; overall, the platform and the current team working on our account have delivered exactly what we were looking for.

What problems is the product solving and how is that benefiting you?

Vertice addresses the time-consuming, fragmented nature of vendor and contract management—especially the constant back-and-forth during negotiations, the effort of tracking renewals, and the challenge of keeping everything organized when it’s spread across multiple tools or spreadsheets.

What do you like best about the product?

Representatives at Vertice goes above and beyond in helping out to better lay out contracts and also educate us on improvements we can make to our process.

What do you dislike about the product?

There are a lot of meetings but they are focused and a lot of value is generated from them.

What problems is the product solving and how is that benefiting you?

Vertice is helping us hold ourselves to the commitments we make for contracts and also to leverage huge savings that in the past we let just pass us by. It is amazing to see how much is saved in each contract and it is easy to view in their dashboard.