Sophos Central Cybersecurity - Secure Workloads, Data, Apps, and Access

The main use cases for Sophos Central  involve monitoring my client, viewing the events, and seeing reports of the detections and events. I will probably integrate with an XDR  application before the end of this year, and I will likely integrate Sophos Central  with Cisco's Splunk for some projects from Cisco Splunk.

The best features of Sophos Central are that it is very friendly and manageable.

Sophos Central is very user-friendly and easy to manage. A good response from support makes it easy, and it is not a heavy client on my workstation. We have had no issues with other products; we never had an issue in three years and seven months with other products.

Regarding the Intercept X technology in Sophos Central, we have had no issues with that support.

I have read some information a few months ago about the machine learning features in Sophos Central, and I saw that they added an AI tool, AI feature in the Sophos Central console. However, I haven't used it too much.

Regarding the data lake feature in Sophos Central, I saw how I can query history from my workstation to do threat intelligence. At this moment, I would want to see improvements; in this case, I wouldn't want to see products that I don't have.

I don't have a Sophos firewall or many products that appear in the console, even though I don't have them enabled. This is the only thing I don't appreciate about Sophos Central. I see Sophos Switch, Sophos Firewall, and I would prefer that if I don't have that product, it doesn't appear or is hidden from the main menu unless I select it to add.

I have used Sophos Central for three years and seven months.

Sophos Central integrates effectively with other products.

In terms of support, I would rate the support for Sophos Central a nine out of ten.

Positive

Before Sophos Central, we had Trend Micro.

I have seen a return on investment with Sophos Central. We returned our investment within the first year.

My thoughts on the pricing or licensing with Sophos Central are that it is very good.

Currently, we are using Fortinet for firewall and Cisco Firepower, and we are implementing some products from Cisco at this time including Cisco Secure Access , Cisco Webex , Cisco Duo , and Meraki. We are now implementing about six products from security from Cisco.

I am extremely satisfied with Sophos Central. On a scale of one to ten, I rate Sophos Central a ten out of ten.

Amazon Web Services  (AWS )

What do you like best about the product?

What I like best about Sophos Central is the way it unifies everything into a single, cloud-based console. Instead of juggling multiple dashboards for firewall, endpoint, email, and mobile, I can manage it all from one place. The interface is clean, policies are easy to deploy, and reporting is clear and detailed.

What do you dislike about the product?

Initially, the wide range of features can feel a little overwhelming, especially for someone new to the Sophos ecosystem. However, this quickly becomes a positive because it means you don’t need multiple vendors or platforms — everything you need for protection and response is consolidated into one tool.

What problems is the product solving and how is that benefiting you?

Sophos Central is solving the problem of fragmented security management. Traditionally, endpoint, firewall, and email security all required different tools and consoles, which slowed down detection and response. With Sophos Central, everything is consolidated, giving me end-to-end visibility and control.

What do you like best about the product?

manage endpoint, server, firewall, mobile, email, and cloud security all from a single console.

What do you dislike about the product?

Some users report noticeable slowdowns on devices when running Intercept X with deep learning and exploit prevention — especially on lower-end PCs or servers.

What problems is the product solving and how is that benefiting you?

Endpoint, firewall, email, mobile, server, and cloud security — all managed from one centralized cloud dashboard.

What do you like best about the product?

The ease of installation is notable. Once you have access to the central dashboard, you just need to download the appropriate .exe file for your operating system and install it on the server with just a few clicks. The rest is handled automatically by the software.

What do you dislike about the product?

Sometimes, it does not uninstall properly. In such cases, we need to start the Windows server in Safe Mode and make certain changes to the Sophos service. However, customers often hesitate to proceed with this step, as it requires significant downtime

What problems is the product solving and how is that benefiting you?

For me and my environment, it solves a key problem: a developer or IT personnel managing the client’s server cannot uninstall the software without informing us, as uninstalling or disabling the product requires a tamper protection password. I also appreciate the Sophos Lockdown feature—once enabled, only whitelisted programs can run or open, and no other software can be installed on the server without prior approval from us.

What do you like best about the product?

Sophos Central EDR solution and its policy implementation

What do you dislike about the product?

None as of now, however, would suggest if same policies with different configurations are merged into one for efficiency.

What problems is the product solving and how is that benefiting you?

Sophos EDR is helping us establish strong endpoint security measures and supporting a comprehensive access management control.