Sold by: QuickCEP
Deployed on AWS
An AI Agent customer engagement platform built on AWS architecture. It supports quick integration with communication and social channels such as Email, phone, SMS, and WhatsApp, as well as e-commerce platforms including Amazon, Ebay, and Tiktok Shop. AI Agents can deliver customer guidance, service support, and churn recovery across these channels. Equipped with CDP and marketing automation modules, it enables visual configuration for customer segmentation, journey orchestration, and real-time insights. This helps businesses shorten the cycle from data to decision-making and launch AI-powered omnichannel customer service and operations with zero barriers.
4.5
Overview
An AI Agent customer engagement platform built on AWS architecture. It supports quick integration with communication and social channels such as Email, phone, SMS, and WhatsApp, as well as e-commerce platforms including Amazon, Ebay, and Tiktok Shop. AI Agents can deliver customer guidance, service support, and churn recovery across these channels. Equipped with CDP and marketing automation modules, it enables visual configuration for customer segmentation, journey orchestration, and real-time insights. This helps businesses shorten the cycle from data to decision-making and launch AI-powered omnichannel customer service and operations with zero barriers.
Highlights
- AI customer engagement platform AI Agent for omnichannel support QuickCEP AI customer service CDP & marketing automation AI-powered customer interaction platform
Details
Sold by
Delivery method
Deployed on AWS
New
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/month |
|---|---|---|
Enterprise | QuickCEP Enterprise Version | $1,699.00 |
Dimension | Description | Cost/unit |
|---|---|---|
AI Agent Credits | Each message sent by the AI Agent to receive customers will consume 1 AI Credit. | $0.01 |
Dimensions summary
This contract offers two separate dimensions. The Enterprise dimension gives you access to the QuickCEP Enterprise Version, providing the platform's engagement capabilities. AI Agent Credits are a usage-based add-on: each message the AI Agent sends to a customer uses 1 AI Credit. Your credit cost scales with how many messages the AI Agent sends, so higher customer interaction volume consumes more credits. You buy the Enterprise access and the AI Agent Credits based on your expected usage.
Top-of-mind questions for buyers
One AI Credit is consumed each time the AI Agent sends a message to a customer. Every outgoing message from the AI Agent uses one credit. Your credit usage rises with the number of messages the AI Agent sends across your channels.
The two dimensions bill independently. The Enterprise dimension gives you access to the QuickCEP Enterprise Version. AI Agent Credits are a separate usage-based charge tied to messages sent. Both appear together, and your credit portion grows as message volume increases.
The AI Agent handles chats across multiple channels, tracks orders, recommends products, and supports over 50 languages. It analyzes customer intent in real time and can automate routine support tasks. Each message it sends to a customer consumes one AI Credit.
www.quickcep.com+1
Helpful?
Vendor refund policy
For annual subscription plans, if a customer requests a refund, the fee for the current full month will be deducted first, and the remaining subscription fee will be refunded. For unused balances from prepaid top-ups, a full refund will be issued.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Similar products
ActionIQ, the leading composable CX Hub, allows enterprise organizations to turn fragmented customer data into extraordinary experiences.
Commerce Hub uses AI to generate branded quotes in seconds, so you can close, quote, bill, and collect payments faster all in one customer platform.
AI-powered sales software that helps you build a better pipeline and close more deals, faster.
Commerce Hub uses AI to generate branded quotes in seconds, so you can close, quote, bill, and collect payments faster all in one customer platform.
Customer reviews
Retail
Simplified Customer Management and Marketing with QuickEcp
Reviewed on Dec 12, 2025
Review provided by G2
What do you like best about the product?
I appreciate QuickEcp for customer relationship management and marketing automation. It allows me to centralize communication, especially through direct chat.
What do you dislike about the product?
I find that the interface is not always very intuitive at first and some options are sometimes hidden.
What problems is the product solving and how is that benefiting you?
Quick Cep helps me centralize all conversations with clients in one place, allowing me to avoid losing messages between my different channels.
Guibril D.
Centralized Marketing Management with Solid Client Support
Reviewed on Nov 05, 2025
Review provided by G2
What do you like best about the product?
I like how thy centralize the marketing management. and customer support.
What do you dislike about the product?
Some advanced features require a period of adaptation or more advanced technical configuration.
What problems is the product solving and how is that benefiting you?
QuickCEP help me to centralize and automate the marketing management and customer service.
Raiyan R.
Streamlining the day to day event and customers interactions for better workflow
Reviewed on Mar 30, 2025
Review provided by G2
What do you like best about the product?
We are a service based startup which mainly functions online. A major part of our bookings are done from website and pages for all of car detailing services that we provide. So after installing quickcep in our business, from the process of booking generation to its execution, everypart is done much smoother now for us and our customers. The software has also helped us in minimising scheduling conflicts that earlier we used to face alot.
What do you dislike about the product?
The software that helps us to work from anypart of the word and interact with our customers but at the same time when their is bad internet connection availablity in a location the whole part of customer interaction and resolution gets disturbed in the company. Also, in case of any technical issue with the software leads to same kind of disturbance and this something which needs to consider before installing it.
What problems is the product solving and how is that benefiting you?
The use of this plaform has become one of our daily essential tool which is important for our workflow to function properly and grow gradually. Also their are different type of packages available for different businesses and which needs to be checked out properly by each and every companies that are looking forward to buy it's subscription because in many cases the free version will also be enough for your and expenses will be minimised for your business.
Shaik U.
Quickcep is like a marketplace manager for businesses
Reviewed on Mar 17, 2025
Review provided by G2
What do you like best about the product?
The platform helps us in communicating with our customers and manage all the essential marketing techniques that are required for the branding of products and services that we are selling and providing. It literally combines all the data of chatbots, social media messages, mails, customer leads into a single platform and helps in getting a proper analysis of these data for better productivity.
What do you dislike about the product?
As it provides all the aggregated data related to our social media accounts which is great for the business but also it takes access to our business personal data which might be a major concern for most of the organisations because in case of data leakage there might be a possibility of huge loss for us as we are working in the cut throat market which is of car detailing industry.
What problems is the product solving and how is that benefiting you?
I have used lots of customer support and social media integration tools but Quickcep really helps us in saving a lot of time with automation of chats and data aggregation also it helps us in understanding our customers belonging from different demographical regions. So for me it is a must try tool mainly for service based startups.
Rohan T.
Improvement in day to day challenges through quickcep
Reviewed on Mar 01, 2025
Review provided by G2
What do you like best about the product?
Quickcep is one of the oldest tools that we have been using to enhance our customer interaction. It also has a simple user interface, making it easy for our relationship management team to work on and understand each feature of the software. The chatbots on this platform are really efficient and save us a lot of time in automated interactions.
What do you dislike about the product?
The main challenge with Quickcep is integrating it with Google and Instagram pages. Logging into these pages through the tool took more than six hours, which was really unnecessary and frustrating. It also accessed all of our private business-related data, which I believe was not required. They should only access data important for communication and interaction.
What problems is the product solving and how is that benefiting you?
Nowadays, every business needs automated chatbots to improve productivity. After installing Quickcep in the organization, the main challenge of customer complaint management has been reduced by 45%. They also offer different premium plans for various businesses, making it affordable for all types of companies.