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    Personalisation Hub Platform

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    Deployed on AWS
    Extend 1:1 personalisation from ecommerce into physical stores - in hours, not months

    Overview

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    Install Personalisation Hub today with a 30-day free trial (cancel anytime).

    Deployed directly into your AWS VPC, running on your own domain, data, AI models and security controls.

    What retailers can do immediately:

    • Automate and scale personalised creative with GenAI The platform automates the creative workflow - from campaign brief through to generating personalised variants for every screen, store and audience segment.

    • Identify customers on arrival in-store Support multiple in-store check-in options including virtual queues, QR codes on digital signage, order collection and Bluetooth beacon integrations - supporting 1:1 targeting before checkout.

    • Activate real-time personalisation in-store Once a customer checks in, the platform performs real-time context engineering, securely combining live data (customer, product, stock, location, weather, etc) to present the right offer, in the right place, at the right moment.

    • Deliver 1:1 personalisation on digital signage and smart shelves Influence purchase decisions at the shelf edge by dynamically tailoring content, offers and messaging based on customer context and intent.

    • Increase foot traffic with privacy-safe computer vision Built-in, edge-based computer vision improves campaign targeting and measures passer-by engagement (no facial recognition), helping retailers optimise targeting and creative to drive more store walk-ins & sales.

    • Empower store associates to deliver VIP experiences Surface relevant customer insights when shoppers join a virtual queue or book appointments - enabling retail staff to deliver more personalised, higher-value interactions.

    • Continually optimise campaign performance over time Centralise campaign history and in-store performance data, then use AI/GenAI to continuously refine creative, targeting and outcomes over time.

    • Connect digital and physical journeys Link mobile app, website and in-store analytics for true end-to-end journey visibility and improved marketing attribution - even for non-authenticated shoppers using first-party cookies.

    • Built-in retail capabilities include: Virtual queue management, appointment bookings, digital signage, smart shelves, AI-driven insights and world-class retail analytics - all from a single platform.

    Highlights

    • Increase foot traffic in-store: Support geo-targeting, leverage computer vision and any local store data to optimise campaign targeting. Objective: X additional walk-ins/store/day.
    • Maximise basket size and revenue: Support in-store personalisation on signage and smart shelves to influence purchase behaviour at the shelf edge. Objective: Increase in-store conversion by Y%.
    • Fast to value: Typical installation takes ~1 hour 15 minutes, with measurable benefits delivered the same day.

    Details

    Delivery method

    Delivery option
    PersonalisationHub Installer

    Latest version

    Operating system
    AmazonLinux 2

    Deployed on AWS
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    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Personalisation Hub Platform

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    Pricing is based on actual usage, with charges varying according to how much you consume. Subscriptions have no end date and may be canceled any time.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    Usage costs (6)

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    Dimension
    Cost/unit
    Platform license/instance (Free trial)
    $0.00
    Platform license/instance/hour
    $6.94
    Cost per connected store (Free trial)
    $0.00
    Cost per connected store/hour
    $0.1375
    Cost per connected display (Free trial)
    $0.00
    Cost per connected display/hour
    $0.1375

    Vendor refund policy

    We do not offer refunds, but you may terminate your Cloudformation Stack at any time.

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    PersonalisationHub Installer

    This CloudFormation template deploys the PersonalisationHub Installer into a new, isolated VPC. It provisions an EC2 instance that runs a browser-accessible installation wizard to guide you through setting up the full platform.The template also creates IAM roles and other supporting AWS resources required for the installer to provision and interact with services such as compute, storage, and orchestration. For security best practices, we recommend deploying this stack in a separate AWS account.

    After the stack is deployed, access the EC2 instance using the public IP address provided in the Outputs tab. For detailed guidance, visit https://help.personalisationhub.com .

    CloudFormation Template (CFT)

    AWS CloudFormation templates are JSON or YAML-formatted text files that simplify provisioning and management on AWS. The templates describe the service or application architecture you want to deploy, and AWS CloudFormation uses those templates to provision and configure the required services (such as Amazon EC2 instances or Amazon RDS DB instances). The deployed application and associated resources are called a "stack."

    Version release notes

    Release 4.1.3: · Digital Signage - built for AI/Agentic · Campaign Targeting using Computer Vision (Beta) · Ability to Add/Manage Display Types & Playlists · Other minor improvements

    Additional details

    Usage instructions

    Step 1: Select 'View purchase options' → Select 'Subscribe' → Continue to Configuration → Select 'CloudFormation Template' & your desired region → select 'Continue to Launch' → Choose 'Launch CloudFormation' → select 'Launch'

    Step 2: On Create stack page, select 'Next' → Define new stack name (max 12 characters & all-lower-case) and add 0.0.0.0/0 to all three CIDR fields → select 'Next'

    Step 3: On the following page scroll to the bottom → Tick the Check-Box to confirm the creation of IAM resources → select 'Next'

    Step 4: On the final stack creation page, scroll to the bottom and select 'Submit'

    [It should take around 3 - 4 minutes to create a new CloudFormation stack]

    Step 5: Select the 'Outputs' Tab and click on the link shown next to the 'EC2InstancePublicURL' field. This will open the Platform's Installation Wizard (which will guide you through the installation process)

    Support

    Vendor support

    Need Help? Please Visit Our Support Centre:

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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