Overview
An unprecedented, industry-leading approach to automating conversations for healthcare providers, health insurance payers, and life sciences. HealthAssist delivers purpose-built, pre-trained, pre-integrated experiences to support the healthcare ecosystem.Kore.ai is used by some of the worlds largest healthcare organizations to increase access to care, increase engagement, decrease costs, increase patient/member acquisition and retention, improve satisfaction, improve experiences, improve productivity and maximize care time.
Highlights
- Pre-Built Capabilities: Automated repeatable, patient-facing interactions including appointment management, symptom checking, and revenue cycle stages across Payers, Providers, and Lifesciences
- Omnichannel Support: HealthAssist offers an intuitive, omnichannel solution, streamlining customer service across various communication channels like voice, chat, and email.
- Deployment Flexibility: The platform can be deployed in the cloud or on-premise, offering flexibility to suit different organizational needs and preferences.
Details
Features and programs
Financing for AWS Marketplace purchases
Pricing
Dimension | Description | Cost/month |
|---|---|---|
Digital 1k pm | HealthAssist(Digital) - 1,000 Sessions per month + Standard Support | $350.00 |
Digital 2.5k pm | HealthAssist(Digital) - 2,500 Sessions per month + Standard Support | $875.00 |
Digital 5k pm | HealthAssist(Digital) - 5,000 Sessions per month + Standard Support | $1,750.00 |
Digital 10k pm | HealthAssist(Digital) - 10,000 Sessions per month + Standard Support | $3,500.00 |
Digital 25k pm | HealthAssist(Digital) - 25,000 Sessions per month + Standard Support | $8,750.00 |
Digitial 50k pm | HealthAssist(Digital) - 50,000 Sessions per month + Standard Support | $17,500.00 |
Digital and Voice 1k pm | HealthAssist(Digital+Voice) - 1,000 Sessions per month + Standard Support | $365.00 |
Digital and Voice 2.5k pm | HealthAssist(Digital+Voice) - 2,500 Sessions per month + Standard Support | $913.00 |
Digital and Voice 5k pm | HealthAssist(Digital+Voice) - 5,000 Sessions per month + Standard Support | $1,825.00 |
Digital and Voice 10k pm | HealthAssist(Digital+Voice) - 10,000 Sessions per month + Standard Support | $3,650.00 |
Vendor refund policy
No Refunds
Legal
Vendor terms and conditions
Content disclaimer
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
As part of our support services, we resolve customer queries quickly, efficiently and cost effectively using our highly skilled support team. Our support team will identify your problem and come up with a solution promptly. We provide 24/7 support as per agreed SLAs with the client
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.