Sold by: CognistxÂ
SQUARY Chat transforms how visitors experience your website. Elevate engagement, drive conversions, and position your brand as a leader in digital innovation.
Overview
SQUARY Chat is an AI-powered website assistant that turns your existing site content into instant, accurate answers for visitors, without the need for coding, predefined flows, or manual scripting. It is designed to help organizations transform their static websites into interactive, intelligent, and self-service-ready experiences. By reading and understanding all your web content- pages, PDFs, FAQs, documents, embedded files, and more, SQUARY Chat empowers users to ask questions in plain language and get responses directly sourced from your real content. This reduces support load, improves engagement, and ensures that users get the information they need quickly and confidently.
Built for flexibility and scale, SQUARY Chat integrates seamlessly into any site with a lightweight script. The no-code setup enables teams to launch quickly, while offering full control over the appearance, tone, welcome message, and fallback behavior of the chatbot. It supports not only public website content but also internal knowledge bases, private documents, or supplemental materials, making it ideal for onboarding, support deflection, internal portals, or FAQ automation. For escalations, SQUARY Chat also provides live support handoff functionality, connecting users to forms, live agents, or contact flows in real time when needed.
What truly sets SQUARY Chat apart is its built-in Insights Dashboard. This backend feature gives you visibility into what users are asking, how they interact with your site, where content gaps exist, and how conversations unfold over time. It highlights high-demand topics that are not yet covered, helps shape content strategy, and allows you to override or update specific responses, all without developer input. With features like multilingual support, flexible re-syncing (from every 4 hours to weekly), manual refresh, and direct source linking for every answer, SQUARY Chat ensures a high-quality experience for users and easy maintenance for your team. Whether your goal is reducing tickets, improving engagement, or simply helping users find answers faster, SQUARY Chat is a scalable, secure, and customizable solution for modern websites.
Highlights
- AI Answers from Real Content: SQUARY Chat delivers fast, reliable answers directly from your website existing content, no scripts required. It understands and indexes pages, PDFs, FAQs, and even internal knowledge bases to respond to user questions in natural language. Every answer is backed by a clickable source reference, giving users confidence and clarity while reducing support requests and improving content discoverability.
- No-Code Setup with Full Control: Get started in minutes with a simple script, no engineering effort needed. SQUARY Chat is fully customizable: adjust branding, tone, icon, welcome message, fallback text, and syncing frequency. Whether you are a marketing team, product manager, or IT lead, you will have full control over the behavior and appearance, all from an intuitive dashboard designed for non-technical users.
- Insights Dashboard + Live Handoff: Gain full visibility into how users interact with your website through the built-in Insights Dashboard. See exactly what they ask, how conversations flow, and where content gaps exist. Use override tools to improve answers instantly. Plus, seamlessly escalate to human agents or support channels when needed, ensuring users always get the help they need, whether from AI or live support.
Details
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Delivery method
Deployed on AWS
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Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/month |
|---|---|---|
Plus | Per month: 10k queries; 500 webpages scraped; 10 hours of audio/video uploaded. Up to 5k total webpages stored; Enhanced tuning for domain-specific accuracy with iterative feedback incorporation; | $350.00 |
Premium | Per month: 30k queries; 1k webpages scraped; 50 hours of audio/video uploaded. Up to 10k total webpages stored; Dedicated account manager; Premium tuning with advanced context-aware and business-specific optimization using comprehensive feedback loops and Exclusive access to experimental features. | $750.00 |
Vendor refund policy
No refund policy.
Legal
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Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
We help you deploy, improve and manage your SQUARY chat bot. For any questions please reach out to jag@cognistx.comÂ
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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