Sold by: Workato, Inc.
Deployed on AWS
Workato is a cloud-based integration platform that allows you to automate your customers' business processes and workflows. With Workato, you can easily connect your product to your customers' cloud applications and services (Salesforce, Slack, Zendesk, and many more) to create powerful integrations and streamline their business operations.
4.7
Overview
Workato is a cloud-based integration platform that allows you to automate your customers' business processes and workflows. With Workato, you can easily connect your product to your customers' cloud applications and services (Salesforce, Slack, Zendesk, and many more) to create powerful integrations and streamline their business operations.
Workato's drag-and-drop interface makes it easy to build customer integrations without coding, and the platform's powerful features enable you to automate complex workflows easily. Workato also provides extensive reporting and analytics to help you monitor and optimize your customers' integrations.
As an AWS Marketplace embedded solution, Workato is fully integrated with AWS services and solutions (S3, EC2, Lambda, Redshift, and many more). Workato also has pre-built Connectors for popular AWS services like DynamoDB, SNS, SQS, and SageMaker so you can easily integrate your AWS solutions with your other cloud applications and services.
Workato provides a powerful, easy-to-use solution that can help you streamline your customers' operations and improve efficiency. Try Workato today and see how it can transform your business!
For Private Offers please contact: aws_sales@workato.com
Pricing: $95,000
Highlights
- Low-code/no-code platform enables business and IT teams to build integrations at five times the speed of typical integration platforms
- A fully cloud-native architecture that is built for scale and speed significantly reduces operational footprint and overall costs
- A leader in the Gartner Magic Quadrant and the only North American company named a Gartner Customer's Choice for Enterprise IPaaS
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Support
Vendor support
The Workato Success Center offers customers and prospects access to free documentation, tutorials, and community forums (support.workato.com). Workato also allows customers to file Support tickets through the Workato Success Center (https://support.workato.com/en/support/tickets/new ). Enterprise Support, which includes Customer Success and faster SLA's, is also available as a paid service.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
By Workato, Inc.
By IBM Software
Top
10
In Intelligent Automation
Top
10
In Master Data Management, ELT/ETL, Data Integration
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10
In Human Resources, Customer Support, Sales & Marketing
Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
Low-Code/No-Code Development
Drag-and-drop interface enabling integration building without coding, supporting rapid development of customer integrations
Cloud-Native Architecture
Fully cloud-native architecture designed for scalability and speed with reduced operational footprint
Pre-Built Connectors
Pre-built connectors for popular cloud applications including Salesforce, Slack, Zendesk, AWS services (DynamoDB, SNS, SQS, SageMaker), and additional cloud platforms
Workflow Automation
Capability to automate complex business processes and workflows across connected applications and services
Monitoring and Analytics
Extensive reporting and analytics capabilities for monitoring and optimizing customer integrations
Pre-built Connectors and Integration Capabilities
300+ pre-built connectors and AWS-native services integrated into a single unified platform for connecting applications, APIs, and data across fragmented ecosystems
AI Agent Lifecycle Management
Full agent lifecycle management solution powered by Amazon Bedrock and Q Index, enabling design, governance, and orchestration of AI agents with centralized registry and enterprise integration canvas
Multi-Environment Support
Support for on-premise, hybrid, and cloud computing environments with B2B/EDI network management, MFT and MCP standards compliance
Low-Code Integration Interface
Low-code/no-code integration canvas with natural language platform and agent prompting capabilities for both technical and business users
Enterprise Data Management
Unified platform combining data integration governance, API lifecycle management, and master data management for ensuring data integrity across complex hybrid environments
Multi-Agent Orchestration
Orchestrates multiple AI agents and workflows in a unified environment with real-time observability and governance controls.
Enterprise System Integration
Connects to 700+ enterprise systems and business applications to automate tasks and aggregate data across disparate tools.
No-Code and Pro-Code Development
Supports both no-code visual agent design for business users and full agent development kit (ADK) for developers to extend capabilities.
Prebuilt Agent Templates
Includes prebuilt agents for HR, sales, procurement, and customer care use cases that can be deployed immediately.
Enterprise Security and Governance
Provides enterprise-grade security, data protection, built-in guardrails, and governance frameworks for hybrid cloud and on-premises deployments.
Validated by AWS Marketplace
FedRAMP
GDPR
HIPAA
ISO/IEC 27001
PCI DSS
SOC 2 Type 2
No security profile
No security profile
Standard contract
No
No
Customer reviews
Information Technology and Services
Easy Integrations with Workato Recipes, Backed by Responsive Support
Reviewed on Jan 29, 2026
Review provided by G2
What do you like best about the product?
Using Workato's Recipes and connectors for the last two years, it has been very easy to integrate with some of the features that we are building in our product. The customer support team is very helpful and responsive in answering our queries. Love the product!
What do you dislike about the product?
We noticed that sometimes large recipes quickly become hard to read, Hard to review in PR‑like workflows,
Hard to version control meaningfully.
Hard to version control meaningfully.
What problems is the product solving and how is that benefiting you?
In Sitecore, Workato is used (via Sitecore Connect) to receive data pushed out of Sitecore XP / Marketing Automation—most commonly contact data and facets from xConnect—using HTTP webhooks.
This pattern is used when Sitecore needs to:
Push contact or behavioral data out of XP
Trigger external workflows (CRM, marketing platforms, data platforms)
Avoid tight coupling to downstream systems
This pattern is used when Sitecore needs to:
Push contact or behavioral data out of XP
Trigger external workflows (CRM, marketing platforms, data platforms)
Avoid tight coupling to downstream systems
Information Technology and Services
Intuitive Design and Visual Recipes Make Workflows Easy for Everyone
Reviewed on Jan 29, 2026
Review provided by G2
What do you like best about the product?
The platform’s intuitive design makes it easy to use for both technical and non-technical people. The recipes act as visual maps of how the work flows, showing each step in between in a simple, clear, and easy-to-understand way.
What do you dislike about the product?
For me, the main downside is troubleshooting and debugging. Tracing problems through nested recipes, in particular, can get messy very quickly and makes it harder to pinpoint the root cause.
What problems is the product solving and how is that benefiting you?
It helps us build integrations securely and effortlessly. It also enables the team to focus on business integrations and create workflow automations based on actions and triggers. Plus, it reduces the amount of manual effort required to keep different systems in sync.
Computer Software
Visual “Recipe” No-Code Automation with 1,000+ Connectors and Enterprise-Grade Governance
Reviewed on Jan 25, 2026
Review provided by G2
What do you like best about the product?
The "Recipe" approach: The visual, no-code logic makes building complex workflows feel like following a simple recipe rather than writing lines of code.
Massive connector library: With over 1,000+ pre-built connectors (like Salesforce, Slack, and Snowflake), you rarely have to build an API integration from scratch.
Workbot for Slack/Teams: It’s incredibly easy to build "ChatOps" that allow users to approve requests or pull data directly from their chat apps.
Low-code, high-power: It strikes a perfect balance where business users can build simple automations, but IT can still use the SDK for advanced customizations.
Governance and Security: Unlike smaller tools, it feels "Enterprise-grade" with robust audit logs, role-based access, and error-handling features.
The Community Library: Being able to "clone" and tweak recipes shared by other users saves hours of development time.
Massive connector library: With over 1,000+ pre-built connectors (like Salesforce, Slack, and Snowflake), you rarely have to build an API integration from scratch.
Workbot for Slack/Teams: It’s incredibly easy to build "ChatOps" that allow users to approve requests or pull data directly from their chat apps.
Low-code, high-power: It strikes a perfect balance where business users can build simple automations, but IT can still use the SDK for advanced customizations.
Governance and Security: Unlike smaller tools, it feels "Enterprise-grade" with robust audit logs, role-based access, and error-handling features.
The Community Library: Being able to "clone" and tweak recipes shared by other users saves hours of development time.
What do you dislike about the product?
The Learning Curve: While it’s marketed as "no-code," building complex logic or using the Formula Editor often requires a technical mindset (or even Ruby knowledge).
Debugging Challenges: Tracing errors through "nested recipes" (workflows within workflows) can be difficult, and error messages aren't always clear enough to fix issues quickly.
Limited Version Control: It lacks the robust "Git-style" versioning and branching that professional developers expect for large-scale enterprise projects.
Scaling Performance: For extremely high-volume data processing (ETL), the platform can sometimes experience timeouts or performance bottlenecks compared to dedicated data tools.
Maintenance Overhead: Long-term maintenance can become a "spaghetti" of recipes if you don't document your logic heavily from the start.
Debugging Challenges: Tracing errors through "nested recipes" (workflows within workflows) can be difficult, and error messages aren't always clear enough to fix issues quickly.
Limited Version Control: It lacks the robust "Git-style" versioning and branching that professional developers expect for large-scale enterprise projects.
Scaling Performance: For extremely high-volume data processing (ETL), the platform can sometimes experience timeouts or performance bottlenecks compared to dedicated data tools.
Maintenance Overhead: Long-term maintenance can become a "spaghetti" of recipes if you don't document your logic heavily from the start.
What problems is the product solving and how is that benefiting you?
Problems Workato Solves
Data Silos: Information trapped in one app (like Salesforce) that isn't visible in another (like Slack or Jira).
Manual "Swivel-Chair" Work: Employees wasting time manually copying and pasting data between systems.
Slow IT Bottlenecks: Business teams waiting weeks for IT to build custom integrations.
Fragmented Processes: Workflows that "break" when moving from one department to another (e.g., HR to IT during onboarding).
How This Benefits You
Increased Productivity: Automating the "busy work" allows the team to focus on high-value strategic projects.
Faster Time-to-Market: We can launch new integrations in days instead of months because of the low-code interface.
Improved Data Accuracy: Automated syncing eliminates human errors like typos or missed updates.
Better Employee Experience: Tools like "Workbot" let employees complete tasks (like approvals) directly in Slack without logging into five different apps.
Scalability: As the company grows, Workato handles the increased volume of data and tasks without needing more headcount.
Data Silos: Information trapped in one app (like Salesforce) that isn't visible in another (like Slack or Jira).
Manual "Swivel-Chair" Work: Employees wasting time manually copying and pasting data between systems.
Slow IT Bottlenecks: Business teams waiting weeks for IT to build custom integrations.
Fragmented Processes: Workflows that "break" when moving from one department to another (e.g., HR to IT during onboarding).
How This Benefits You
Increased Productivity: Automating the "busy work" allows the team to focus on high-value strategic projects.
Faster Time-to-Market: We can launch new integrations in days instead of months because of the low-code interface.
Improved Data Accuracy: Automated syncing eliminates human errors like typos or missed updates.
Better Employee Experience: Tools like "Workbot" let employees complete tasks (like approvals) directly in Slack without logging into five different apps.
Scalability: As the company grows, Workato handles the increased volume of data and tasks without needing more headcount.
Abdou K.
Effortless Automation for Beginners
Reviewed on Jan 23, 2026
Review provided by G2
What do you like best about the product?
I find that Workato makes automation easy for anyone new to it. It solves problems by making manual tasks easier.
What do you dislike about the product?
nothing
What problems is the product solving and how is that benefiting you?
I use Workato for automation. It makes manual tasks easier and simplifies automation for anyone new to it.
Tom G.
Seamless Integrations with Stellar Support
Reviewed on Jan 23, 2026
Review provided by G2
What do you like best about the product?
I like Workato's strong platform capabilities and the responsive, impressive people involved. The onboarding user journey worked well for us, and we felt well advised and supported throughout the process. The initial setup was very easy.
What do you dislike about the product?
Nothing much. Perhaps some templated exception handling would be useful.
What problems is the product solving and how is that benefiting you?
Workato enables us to deliver more value for our customers and create product stickiness.