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    DIAL X by Naya

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    Deployed on AWS
    DIAL X - Enterprise GenAI Orchestration Platform. Unify access to multiple LLMs, build AI agents, and deploy scalable AI solutions across your organization. Seamlessly integrate with AWS Bedrock models including Claude, Amazon Titan, and more. Secure and production-ready.

    Overview

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    Transform Enterprise AI Adoption with DIAL X DIAL X (Deterministic Integrator of Applications and LLMs) is a comprehensive AI orchestration platform that bridges the gap between AI experimentation and enterprise-scale production deployment. Developed by the DIALX team at EPAM Systems, this platform enables organizations to accelerate GenAI innovation while maintaining security, governance, and cost control. Key Capabilities Unified Multi-Model Access

    Single API and UI gateway to all major LLM providers (AWS Bedrock, Azure OpenAI, Google Vertex AI, and open-source models) Built-in support for Amazon Bedrock models including Anthropic Claude, Amazon Titan, AI21 Jurassic, and more Model-agnostic architecture prevents vendor lock-in and enables seamless model switching

    Enterprise-Grade AI Development: QuickApps & ChatHub: No-code tools for rapid AI application prototyping and deployment Unified Marketplace: Central hub for managing models, agents, and applications with enterprise access controls

    Production-Ready Infrastructure: Multi-cloud asset libraries with routing, rate-limiting, monitoring, and load-balancing Comprehensive logging, tracing, and troubleshooting capabilities Built-in cost optimization and consumption tracking per project, user group, or API key Secure key management, access control, and vector storage management

    Developer Flexibility: API-first architecture with support for LangChain, LlamaIndex, Semantic Kernel, and custom code Rich integration capabilities with datastores, APIs, and business applications Full deployment flexibility on AWS infrastructure Multimodal support including image generation, voice-to-text, and mixed-media capabilities

    Proven Enterprise Success: DIAL X powers AI transformation across global organizations in financial services, healthcare, insurance, retail, and energy sectors. The platform has demonstrated:

    Rapid enterprise-wide AI adoption at scale: Significant ROI through custom AI agents and automated workflows Enhanced operational efficiency across multiple business functions

    Why Choose DIAL X on AWS? Seamless AWS Integration: Native support for all AWS Bedrock models and services Enterprise Flexibility: Customizable to your specific business needs and workflows Security First: Enterprise-grade governance, compliance, and data protection Battle-Tested: Deployed by S&P 500 companies and global enterprises Continuous Innovation: Regular updates with latest AI capabilities and models

    Use Cases: RAG-based intelligent assistants and chatbots Code automation and legacy system documentation Data analytics and business intelligence Customer service enhancement Healthcare documentation and clinical workflows Financial data analysis and reporting Multi-agent AI application development

    Get Started: Deploy DIAL X directly from AWS Marketplace with enterprise-grade licensing and support. The platform includes comprehensive monitoring, troubleshooting tools, and professional support for production deployments.

    Developed by: DIALX team, part of EPAM Systems Support: Enterprise-grade support included

    Highlights

    • Artificial Intelligence AI Gen AI LLM Agents Flows

    Details

    Delivery method

    Supported services

    Delivery option
    CloudFormations and Helm

    Latest version

    Operating system
    Linux

    Deployed on AWS
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    Introducing multi-product solutions

    You can now purchase comprehensive solutions tailored to use cases and industries.

    Multi-product solutions

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    DIAL X by Naya

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    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    1-month contract (6)

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    Dimension
    Description
    Cost/month
    25 Users
    25 Users Quota
    $750.00
    50 Users
    50 Users Quota
    $1,080.00
    100 Users
    100 Users Quota
    $1,800.00
    250 Users
    250 Users Quota
    $3,000.00
    Unlimited
    Unlimited amount of users
    $12,000.00
    API Key
    1 API Key
    $12.00

    Vendor refund policy

    No Refund

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    CloudFormations and Helm

    Supported services: Learn more 
    • Amazon EKS
    Helm chart

    Helm charts are Kubernetes YAML manifests combined into a single package that can be installed on Kubernetes clusters. The containerized application is deployed on a cluster by running a single Helm install command to install the seller-provided Helm chart.

    Version release notes

    First release - DIAL X v1.0

    This initial release provides:

    • Automated deployment on Amazon EKS
    • CloudShell-based installation scripts for streamlined setup
    • Comprehensive README with detailed deployment instructions
    • Full infrastructure provisioning and application deployment automation

    Additional details

    Usage instructions

    DIAL Installation Instructions

    1. Open AWS CloudShell from your AWS Console (select your preferred region first)

    2. Clone installation files: $ git clone https://github.com/naya-technologies/naya-dial-aws-deployment.git  $ cd naya-dial-aws-deployment

    3. Edit configuration file: $ vi parameters.conf Fill required parameters: DOMAIN_NAME, DB_PASSWORD, ADMIN_EMAIL Modify existing parameters if required Press esc, :wq!, then Enter to save

    4. Create SSL certificate: $ bash create-certificate.sh Add the DNS validation record displayed to your domain provider

    5. Verify certificate is issued (wait 5-30 minutes): $ bash verify-certificate.sh Run until status shows ISSUED

    6. Deploy AWS infrastructure (takes ~30 minutes): $ bash deploy.sh Wait for "DEPLOYMENT SUCCESSFUL" message

    7. Deploy DIAL application (takes ~10 minutes): $ bash post-deploy.sh

    8. Add DNS records shown at end of script to your domain provider: chat.yourdomain.com -> ALB DNS (CNAME) admin.yourdomain.com -> ALB DNS (CNAME) themes.yourdomain.com -> ALB DNS (CNAME)

    9. Access DIAL after DNS propagation (5-30 minutes): Chat Interface: https://chat.yourdomain.com  Admin Portal: https://admin.yourdomain.com 

    Verification commands: $ kubectl get pods -n dial $ kubectl get ingress -n dial

    To remove all resources: $ bash cleanup.sh

    Support

    Vendor support

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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