Overview
Root Cause Analysis
CrashLoopBackOff traced to missing env var in latest rollout. Rollback recommended.
Root Cause Analysis

Product video
Sherlocks.ai delivers AI-powered Site Reliability Engineering teammates that work directly inside your Slack environment, transforming how teams respond to incidents and operate production systems. Sherlocks.ai acts as an intelligent SRE teammate that automatically investigates alerts, correlates logs, metrics, and traces across your infrastructure, and guides teams toward fast, accurate resolution. The moment an alert fires, Sherlocks begin root cause analysis without waiting for human intervention, helping teams resolve incidents faster and reduce operational risk.
Built with advanced AI models and persistent system memory, Sherlocks.ai continuously learns from every incident, resolution, and infrastructure change. It retains operational knowledge that is often lost through team changes or handoffs, enabling consistent and reliable decision-making during critical events. By providing contextual insights, surfacing relevant runbooks, and suggesting safe, permissioned remediation actions directly in Slack, Sherlocks.ai dramatically reduces Mean Time to Recovery (MTTR) while eliminating repetitive toil for on-call engineers.
Sherlocks.ai is designed for modern, complex infrastructure including Kubernetes-based microservices, cloud-native and multi-cloud environments, data pipelines, and hybrid legacy systems. Teams using Sherlocks.ai typically see significant reductions in operational toil, faster incident resolution, improved uptime, and optimized cloud resource usage. The platform is built with enterprise-grade security, granular action controls, comprehensive audit logging, and SOC 2 Type compliance, with deployment options that support strict data privacy and security requirements.
Highlights
- AI SRE Teammates in Slack Sherlocks.ai operates as an always-on SRE teammate directly within Slack, automatically responding to alerts, investigating incidents, and collaborating with on-call engineers through natural conversation without disrupting existing workflows.
- Instant Root Cause Analysis and Guided Remediation The platform correlates logs, metrics, and traces across complex distributed systems to identify root causes in seconds. Sherlocks.ai provides actionable recommendations, relevant runbooks, and permission-controlled remediation options to accelerate incident resolution.
- Enterprise Security, Compliance, and Data Privacy Sherlocks.ai is built with enterprise-grade security and SOC 2 Type compliance, offering granular permission controls over AI actions, comprehensive audit logs for all decisions and activities, and strong data privacy protections with support for on-premises deployment.
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Pricing
Dimension | Description | Cost/month |
|---|---|---|
Monthly Subscription | Monthly subscription including up to 3000 AI-driven incident investigations with full platform access. | $3,000.00 |
Vendor refund policy
Sherlocks.ai does not offer refunds for subscriptions purchased through AWS Marketplace. All charges are final once incurred.
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Sherlocks.ai provides responsive product support to customers: Support URL: https://www.sherlocks.ai/support Support email: support@sherlocks.ai Supported languages: English (U.K.),English (U.S.)
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