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    Informer: Enterprise App Platform with Governed AI & Self-Service BI

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    Deployed on AWS
    Informer is an enterprise app platform that empowers users to build production applications, analyze data, and leverage AI; all with one login, one interface, every device. Describe what you need and get a real app with auth, a database, AI, hosting, and mobile delivery on top of the data platform you already trust. Transform raw data into actionable insights through self-service data discovery, visualization, and reporting all under a secure, audited framework that meets SOC 2 standards, ensuring data security, governance, and compliance.

    Overview

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    Build Production Apps in Hours, Not Months Informer is a comprehensive enterprise platform that combines low-code app development, governed AI, and self-service business intelligence in one unified system. Tell Informer what you need, and it asks clarifying questions, picks the right data sources, and builds your app live. Every application ships with the infrastructure you'd normally build from scratch: authentication, database, hosting, and your data already connected. Refine with conversation and deploy when ready. Apps are available on mobile (iOS and Android), embedded in any web application, or as widgets, giving you flexibility in how you deliver value to your users. Governed AI and Self-Service Analytics Without the Complexity Access data across databases, ERPs, SaaS APIs, and flat files with no ETL pipelines or data warehouses required. Live queries run against production data, governed and cached at the platform level, with native drivers for SQL Server, Oracle, PostgreSQL, MySQL, DB2, Snowflake, and pre-built connectors for Salesforce, Workday, QuickBooks, and dozens more. Users can drag fields, add filters, join across data sources, and see results instantly. Build dashboards, interactive grids, and ad-hoc queries with dynamic visuals that support drill-down, filtering, and trend analysis. Ask natural language questions and the AI finds the right datasets, writes the query, and returns answers with charts, tables, or plain English. All without requiring technical expertise. Enterprise Security and Governance at Every Layer Informer meets SOC 2 Type II compliance standards with data encrypted at rest and in transit. Policies are enforced at the platform level, ensuring your sensitive business information remains secure and compliant with organizational policies. Design pixel-perfect reports, schedule automated delivery, or let AI generate analysis for you. Share dashboards internally or publicly with access controls and audit trails in place. Schedule reports, burst personalized views to hundreds of recipients, and push notifications when the numbers change. Stakeholders get the data they need without asking, delivered via email, Slack, SFTP, or webhook.

    Highlights

    • Build Enterprise Apps in Hours with AI and Governed Data. No infrastructure to manage, no months-long development cycles. Describe what you need, and Informer's AI builds production-ready applications with authentication, databases, hosting, and your data already connected. Deploy to iOS, Android, web, or embedded experiences instantly.
    • Self-Service Analytics Without ETL or Data Warehouses: Connect directly to your databases, ERPs, SaaS platforms, and flat files. Users drag fields, add filters, join data sources, and get instant answers through natural language AI queries, dynamic dashboards, and ad-hoc reporting, all without IT involvement.
    • Enterprise Security and Compliance Built In: SOC 2 Type II certified with data encryption at rest and in transit. Governance policies enforced at the platform level ensure your data remains secure and compliant while users explore insights across the entire organization.

    Details

    Delivery method

    Supported services

    Delivery option
    ECS Stack

    Latest version

    Operating system
    Linux

    Deployed on AWS
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    Pricing

    Informer: Enterprise App Platform with Governed AI & Self-Service BI

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    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (1)

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    Dimension
    Description
    Cost/12 months
    URLs
    Number of unique urls to reach Informer
    $100,000.00

    Vendor refund policy

    Refund policy is subject to individual contract specifications.

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    ECS Stack

    Supported services: Learn more 
    • Amazon ECS
    Container image

    Containers are lightweight, portable execution environments that wrap server application software in a filesystem that includes everything it needs to run. Container applications run on supported container runtimes and orchestration services, such as Amazon Elastic Container Service (Amazon ECS) or Amazon Elastic Kubernetes Service (Amazon EKS). Both eliminate the need for you to install and operate your own container orchestration software by managing and scheduling containers on a scalable cluster of virtual machines.

    Version release notes

    This is the first release of Informer on AWS. For earlier release notes, please visit https://informer5.zendesk.com/hc/en-us/articles/115004665866-Release-Notes .

    Additional details

    Usage instructions

    Overview

    Informer is a data analytics and application platform that connects to your data sources and lets your team build reports, dashboards, and AI-powered applications. This template deploys a production-ready Informer installation in your AWS account including ECS, ALB with HTTPS, and managed data services (RDS PostgreSQL, OpenSearch, ElastiCache Redis). All resources run in your account.

    Prerequisites

    ACM certificate ARN for HTTPS (https://console.aws.amazon.com/acm/ ) Your informer.lic license file (provided by Entrinsik) Deploy

    Launch the CloudFormation template and configure each section:

    Network - Select 2 Availability Zones (required either way), then create a new VPC or use an existing VPC (provide VPC ID + 4 subnet IDs). For an existing VPC, the AZs must be the ones containing your subnets.

    Informer Application - Enter the version tag, instance size (Small/Medium/Large), ACM certificate ARN, and an Initial Admin Password (minimum 12 characters). This is the password you will use for your first login as admin; Informer will not start unless it is set.

    Database - "Create new" provisions RDS PostgreSQL (set a master password, 12+ chars recommended). "Use existing" connects to your own - leave the master password blank.

    Search - "Create new" provisions OpenSearch. "Use existing" connects to your own.

    Cache - "Create new" provisions ElastiCache Redis. "Use existing" connects to your own.

    Acknowledge IAM resource creation and submit. Stack creation takes 20-40 minutes.

    Configure DNS

    Open the CloudFormation Outputs tab and copy the ALBDNSName value. Create a DNS CNAME record pointing your domain to that value. First Login

    Navigate to https://<your-domain> and sign in with Username: admin and the Initial Admin Password you set during stack creation. You will be required to change this password immediately. The admin account is a superuser - store the new password securely.

    Apply Your License

    After changing your password, upload the informer.lic file provided by Entrinsik when prompted.

    Configure Search

    Navigate to Administration -> Search Clusters and double click on the sole search cluster. In the dialog, confirm that "Create Users" is checked. If it is not, check it and save.

    IAM Roles

    ECSInstanceRole - EC2 instances register with ECS and are managed via SSM. ECSTaskExecutionRole - ECS pulls images from ECR and writes CloudWatch logs. ECSTaskRole - Containers use SSM for Execute Command (remote shell). Network

    New VPC includes 2 public subnets (ALB), 2 private subnets (ECS + data services), NAT Gateway with static Elastic IP. The OutboundIP output can be whitelisted on firewalls for external data source access. Existing VPCs must have appropriate routing for public and private subnets.

    Encryption

    RDS, OpenSearch, ElastiCache, and EBS volumes are all encrypted at rest. OpenSearch enforces HTTPS with node-to-node encryption. Redis uses TLS in transit. IMDSv2 is required on EC2 instances.

    Health Monitoring

    Container logs: CloudWatch /ecs/<stack-name>. OpenSearch logs: /opensearch/<stack-name>. RDS Performance Insights enabled. ALB health checks on / for API and Query targets. ECS deployment circuit breaker with automatic rollback.

    Estimated Costs (us-east-1, on-demand, all services)

    Small (m5.xlarge): ~ 770/mo. Large (m5.4xlarge): ~$1,050/mo. Data services are identical across sizes. Reserved instances can reduce costs 30-50%.

    Support

    Contact support@entrinsik.com  for assistance.

    Support

    Vendor support

    Support Channels

    Entrinsik provides customer support for Informer through the following channels:

    Scope of Support

    Entrinsik provides support for the Informer application, including:

    • Product usage and feature guidance
    • Data source configuration and integration questions
    • Troubleshooting application-level issues

    For account, licensing, subscription management, and refund requests, contact sales@entrinsik.com .

    AWS infrastructure supporting your deployment - including ECS, RDS, OpenSearch, ElastiCache, VPC, and the Application Load Balancer - is covered by your AWS Support plan. AWS offers several support tiers at https://aws.amazon.com/premiumsupport .

    Getting Started

    After subscribing through AWS Marketplace, sign up at informer5.zendesk.com to access the support portal. Once verified, contact support@entrinsik.com  or submit a request through the portal to initiate onboarding. The Entrinsik team will assist with deployment configuration, data source connectivity, and initial setup of your Informer environment.

    For questions about scheduling a demo, requesting a guided pilot, or discussing your specific use case, contact sales@entrinsik.com  and a solutions engineer will follow up.

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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