Sold by: bitdrift, inc.
Deployed on AWS
bitdrift is a mobile observability platform that helps engineers identify and debug issues they never could before, completely un-sampled at a price point which will not break your budget.
Overview
bitdrift is a mobile observability platform that helps engineers identify and debug issues they never could before. By providing on-demand access to mobile data, we empower teams to solve 99% more of their issues than traditional crash reporting & RUM tools, in real-time, without waiting on an app release.
We focus on issues beyond an obvious crash, problems like ANRs, network connectivity, and out of memory errors. Our model is simple: log everything, but only store the data you really need. This gives you the benefit of incredible visibility into your app, without the outrageous price tag.
bitdrift was built by the team who built mobile observability at Twitter and Lyft, and is proud to support customers like Robinhood, Lyft, Ticketmaster, Peloton, and Favor Delivery.
bitdrift has a flexible pricing model based on unique monthly active applications (MAA) and designed to scale with you. Rather than charging you for every log line, we want you to have the freedom to capture as much telemetry as you can using on-device storage, and only persist what you need. This gives you the freedom to deeply understand the user experience in your app, without penalizing you for collecting that information. We strongly believe that this pricing model better aligns the vendor (us) with the customer (you). Stop worrying about blown quotas and surprise overages, and focus on fixing your customers issues.
For custom pricing, EULA, or a private contract, please contact info@bitdrift.io for a private offer.
Highlights
- More telemetry, lower cost - Leverage on-device storage and our patented ring buffer to capture unlimited data and store only the signals you care about.
- Deploy changes instantly. No app update required - Want to collect more data? Simply change or deploy a new workflow and watch the data roll in. No need to redeploy your app or wait on app store approval.
- Resolve bugs faster with visual, context rich debugging paired with unlimited crash reporting - 3D session replay, in-depth logs, synthetic metrics, targeted filtering, and unlimited crash data helps you solve issues faster with the right information.
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Pricing
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
bitdrift Capture | Pricing is based on the number of Monthly Active Applications. The primary value proposition of bitdrift Capture is that by default all telemetry processing happens local to the device and nothing is sent to bitdrift. As such, charging by telemetry volume a) does not accurately describe the value Capture provides and b) is at odds with bitdrifts goal of allowing local emission of as much data as possible and only remote capturing the data that is highly likely to be used. | $12,000.00 |
Dimension | Cost/unit |
|---|---|
See contract details for additional overage information. | $0.01 |
Dimensions summary
This contract-based listing bills on bitdrift Capture. You pay by the number of Monthly Active Applications, not by telemetry volume. An application counts once per month if it connects to the control plane at least once, regardless of how often. Most telemetry stays on the device, so you are not charged for local data. A separate line covers overage terms, which you review in your contract details. Pricing scales with the count of active applications you use.
Top-of-mind questions for buyers
An application counts once per month if it has the SDK installed and connects to the control plane at least once. It does not matter whether it connects one time or a thousand times. If the app is not used that month, it is not counted.
No. You pay by the count of Monthly Active Applications, not by telemetry volume. Most processing happens on the device, and only data likely to be used gets sent to bitdrift. Local emission of data does not raise your bill.
A separate line item covers overage terms. You should review your contract details for how additional Monthly Active Applications beyond your committed amount are handled and priced. The specific overage figures live in that contract, not the standard table.
bitdrift.io
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Vendor refund policy
bitdrift offers a complimentary 2-week trial as part of the pre-purchase process.
Legal
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
bitdrift provides a variety of support resources. As a starting point, you can review bitdrifts Quickstart Guide which includes Onboarding Documentation, SDK Configuration Instructions, guides on Instant Insights, Workflows, Timelines, Alerts, Crash Reporting, and Admin tasks - https://docs.bitdrift.io/index . You can also find community and bitdrift engineering team support in our bitdrift Community Slack at https://communityinviter.com/apps/bitdriftpublic/bitdrifters . For any bitdrift customers, we offer complimentary support as part of your bitdrift license which includes a bitdrift Solutions Architect, dedicated Slack channel, and any additional training to ensure success with bitdrift. Any additional support related inquires can be directed to info@bitdrift.io .
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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