Overview
Embrace provides the only user-focused mobile app observability solution based on OpenTelemetry. By delivering crucial mobile telemetry across DevOps and mobile engineering teams, Embrace illuminates real customer impact, not just server-side impact, to drive success in achieving SLOs.
Capturing telemetry for mobile applications raises the bar for modern observability teams. With Embrace, any SRE and mobile development team can gather the data and insights they need to modernize their stack with a mobile-first approach.
Embrace's distribution for OpenTelemetry gives teams the transparency, portability, and extensibility they want in modern observability instrumentation, while Embrace's data backend and analysis platform is enterprise-supported for powerful mobile performance insights. By tying frontend mobile telemetry to backend performance data, Embrace helps companies modernize their observability practice and deliver the best user experiences possible.
Embrace is a member of the Cloud Native Computing Foundation (CNCF) and counts Adidas Runtastic, Cameo, GOAT, Hatch, Ibotta, Marriott, The New York Times, Warby Parker, Wildlife Studios, Yahoo!, and many more as customers.
Private Offers available for Enterprise customers only.
Highlights
- User-focused mobile telemetry: Capture crucial mobile signals like crashes, errors, ANRs, performance traces, memory issues, and full user sessions, all modeled in OTel spans and logs. Gain detailed technical context from user sessions without needing to reproduce issues. The result is more performant apps that users love (and so will your SLOs).
- Vendor-agnostic data portability: Control where your mobile performance data goes, whether it's Embrace's advanced insights dashboard or your own observability stack. Seamlessly export data to any OTel backend, such as Grafana, using an OTLP exporter. Mobile data no longer lives in siloed teams and tools.
- Enterprise-ready, commercially supported tech: Enjoy the transparency and flexibility of open-source mobile SDKs with the reliability of Embrace's commercially supported data backend and analysis platform, ensuring robust and dependable software.
Details
Features and programs
Financing for AWS Marketplace purchases
Pricing
Dimension | Description | Cost/user/hour |
|---|---|---|
Number of users with a dedicated Embrace seat | Number of users with a dedicated Embrace seat | $10,000.00 |
Pay-as-you-Go User Sessions | A captured user session is when an app is used in a particular state and data is captured. | $0.00 |
Vendor refund policy
14-day free trial
Legal
Vendor terms and conditions
Content disclaimer
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Embrace offers a variety of support resources. For technical documentation of mobile observability concepts and features, guides on get started, instrumentation instructions, and best practices for both DevOps and mobile teams, visit https://embrace.io/docs/ . You can also find community and Embrace engineering team support in our Embrace Community Slack at http://community.embrace.io/ . We offer regularly scheduled office hours on Slack and hands-on workshops which can be found in the Resources section of our website here https://embrace.io/resources/ . Embrace also has an industry leading Customer Success team and Solutions Engineers who offer onboarding and continual training and support for organizations at a certain contractual commitment.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
A good logging solution for native applications
Helps us navigating the depths of User Sessions for App Perfection
One of Embrace's standout features is its ability to provide a detailed analysis of user sessions. This deep dive allows developers to precisely pinpoint issues, providing invaluable insights into user behavior and potential pain points.
Moments Feature:
Embrace’s Moments feature makes it possible to tracking of abandonment rates and incomplete user interactions on specific pages. This functionality is instrumental in identifying non-crash issues, allowing developers to proactively enhance user experience and boost user retention rates.
Easiest way to get a comprehensive picture of mobile application health!
Highly recommend!
Reducing ANRs and improving mobile experiences
Furthermore, the support provided by the Embrace team during our platform evaluation was exceptional. Their assistance enabled us to quickly and effortlessly achieve tangible results.
However, what sets Embrace apart is their exceptional support. They promptly addressed the issue, answered our questions without delay, and provided thorough follow-up. Moreover, the resolution for the problem was implemented quickly and efficiently.
-Identify problematic devices and weigh the overall impact
This has allowed our team to prioritize what issues are most important and has significantly increased the mean time to resolution for our engineers.
Embrace has also helped us monitor app startup time and verify improvements as we push items to production allowing the team to be more confident in their releases.