Sold by: Riverbed Technology
Riverbed Aternity is the AI-driven optimization engine for the digital enterprise and the first vendor in the market to provide a truly holistic look at user experience.
Riverbed Aternity also offers a solution to monitor employees digital experience on mobile devices to help the IT proactively identify and resolve issues affecting the full range of mobile apps and devices used by the workforce.
Sold by: Riverbed Technology
Overview
Riverbed Aternity shows you the end user experience on any application or device. Aternity ensures exceptional employee experience by correlating together device performance and health, a view of application performance as seen by the employee in the context of a business process, and qualitative measures of employee sentiment. Our lightweight agent is deployed the employee device and provides insights into end user issues and automated remediation so IT can identify and resolve them quickly.
Highlights
- Optimize Business Critical Apps for Enhanced DEX: Aternity focuses on every app, regardless of its type with real-time performance assessment to contextualize app usage within business processes, and gauge user sentiment. IT teams can swiftly address issues and improve DEX. Optimize app performance, align with business processes, and ensuring employees can work efficiently.
- Total Experience: Aternity covers both employee AND customer experience. Qualitative AND quantitative measures of user experience. Measure DEX on laptops, PCs, virtual AND Android & iOS mobile. Address IT AND business use cases, with our application insights. Drill down from user device to application transaction with DEX AND APM. Unify DEM for customers interacting with the website & employees serving them in the contact center, retail branch, etc.
- The DEX component of the AI-enabled RVBD Platform: Our open platform streamlines operations, reduces complexity, & enhances service quality while enabling customers to purchase only what they need. Unlike standalone DEX vendors or traditional ITSM platforms, Aternity, the DEX component of the AI-automation driven RVBD Platform, empowers organizations to resolve digital experiences swiftly & optimize costs by applying advanced ML & AI to the broadest range of telemetry across all IT domains.
Details
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on contract duration. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Dimension | Description | Cost/12 months | Cost savings % |
|---|---|---|---|
Atny-Ent | Aternity Enterprise license per device (Windows, Mac or Virtual Desktop) | $75.60 | 0% |
Atny-Ess | Aternity Essentials license per device (Windows, Mac or Virtual Desktop) | $54.00 | 0% |
Atny-Mob | Aternity Mobile license per device (iOS or Android) | $54.00 | 0% |
Vendor refund policy
No Return / No Refund Policy Text Here
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Support
Vendor support
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
Gaurav G.
Aternity is pretty good
Reviewed on Apr 26, 2022
Review provided by G2
What do you like best about the product?
The easy of employee managibility & interaction
What do you dislike about the product?
CPU Usage could be could be optimized & lesser.
What problems is the product solving and how is that benefiting you?
More productivity.
Faster deliverables.
Better interaction with cross teams across different orgs.
Faster closure times
Faster deliverables.
Better interaction with cross teams across different orgs.
Faster closure times
Leave a comment0 comments
Banking
Best took to monitoring, Analytic and integration any tool.
Reviewed on Feb 11, 2022
Review provided by G2
What do you like best about the product?
Providing best Analytics Solutions. Like Visualisation dashboard, reports etc
What do you dislike about the product?
Response time between data source and fetching report.
What problems is the product solving and how is that benefiting you?
Visualisaing the data making dashboard.
Recommendations to others considering the product:
Best solution provider i have ever used.
Abdul Q.
My review on Aternitu
Reviewed on Jan 25, 2022
Review provided by G2
What do you like best about the product?
I find the platform most helpful in being user friendly compared to others. Obtaining the analysis has helped us achieve our business goals.
What do you dislike about the product?
Perhaps the software can be made into being a bit more intuitive. In essence The workflow can be better
What problems is the product solving and how is that benefiting you?
Recently I did an analysis on our remote compared to in-person workforce which was really helpful.
Recommendations to others considering the product:
Definitely use the trial version to see if it fits your needs.
Amit G.
Want to map end user experience?
Reviewed on Jan 17, 2022
Review provided by G2
What do you like best about the product?
gives a good view of end-user experience across applications with lots of actionable insights
What do you dislike about the product?
expensive for enterprise-wide realtime use
What problems is the product solving and how is that benefiting you?
getting insights into user personas and application benchmarking
Government Relations
Amazing desktop monitoring tool
Reviewed on Sep 28, 2021
Review provided by G2
What do you like best about the product?
The Reporting component is by far the biggest feature. The canned reports plus the ability to create your own reports easily
What do you dislike about the product?
The licensing cost for large organizations. They have enhanced their license offering recently to give more granulated options
What problems is the product solving and how is that benefiting you?
We had zero insight into the performance of our desktops before implementing Aternity. This gives us pro-active information to resolve issues before end users ever have to call the service desk