Riverbed Aternity is the AI-driven optimization engine for the digital enterprise and the first vendor in the market to provide a truly holistic look at user experience.
Riverbed Aternity also offers a solution to monitor employees digital experience on mobile devices to help the IT proactively identify and resolve issues affecting the full range of mobile apps and devices used by the workforce.
Riverbed Aternity shows you the end user experience on any application or device.
Aternity ensures exceptional employee experience by correlating together device performance and health, a view of application performance as seen by the employee in the context of a business process, and qualitative measures of employee sentiment. Our lightweight agent is deployed the employee device and provides insights into end user issues and automated remediation so IT can identify and resolve them quickly.
Highlights
Optimize Business Critical Apps for Enhanced DEX:
Aternity focuses on every app, regardless of its type with real-time performance assessment to contextualize app usage within business processes, and gauge user sentiment.
IT teams can swiftly address issues and improve DEX.
Optimize app performance, align with business processes, and ensuring employees can work efficiently.
Total Experience:
Aternity covers both employee AND customer experience.
Qualitative AND quantitative measures of user experience.
Measure DEX on laptops, PCs, virtual AND Android & iOS mobile.
Address IT AND business use cases, with our application insights.
Drill down from user device to application transaction with DEX AND APM.
Unify DEM for customers interacting with the website & employees serving them in the contact center, retail branch, etc.
The DEX component of the AI-enabled RVBD Platform: Our open platform streamlines operations, reduces complexity, & enhances service quality while enabling customers to purchase only what they need. Unlike standalone DEX vendors or traditional ITSM platforms, Aternity, the DEX component of the AI-automation driven RVBD Platform, empowers organizations to resolve digital experiences swiftly & optimize costs by applying advanced ML & AI to the broadest range of telemetry across all IT domains.
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
You license this platform by device or usage, and combine parts to fit your needs. Aternity Enterprise, Essentials, and Mobile are per-device endpoint licenses, priced separately for Windows/Mac/Virtual Desktop or iOS/Android. Essentials also offers an expansion unit for adding devices. Add-ons layer on top: the EUEM Application Add-On, and the Intel Thunderbolt and Wi-Fi enhancement. Network monitoring uses separate NPM Plus units for customers with or without Aternity Enterprise. Riverbed IQ scales by node executions, with a base unit including a set monthly amount plus an incremental usage unit. Aternity 360 and an all-in-one bundle are also available.
Top-of-mind questions for buyers
What counts as one device for the Enterprise, Essentials, and Mobile licenses?
Each license covers one endpoint device. Enterprise and Essentials count each Windows, Mac, or Virtual Desktop as one device. Mobile counts each iOS or Android device as one. Every physical or virtual device where the agent runs counts separately, so your total scales with the number of monitored endpoints.
How does Riverbed IQ billing scale as automation activity grows?
Riverbed IQ meters by node executions per month per tenant. The Base SKU includes 200,000 node executions monthly. To cover more activity, you add the incremental node unit, which provides up to 100,000 executed nodes per month per tenant. You stack these units to match your monthly execution volume.
Which NPM Plus license unit applies to my organization?
NPM Plus has two license units covering all network monitoring modules on the Unified Agent. Choose the unit for customers without Aternity Enterprise if you do not hold an Enterprise license. Choose the unit for Aternity Enterprise customers if you already license Enterprise. The choice depends on your existing Aternity Enterprise status.
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