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Riverbed Aternity

Riverbed Technology | 1

Reviews from AWS Marketplace

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External reviews

10 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Gaurav G.

Aternity is pretty good

  • April 26, 2022
  • Review provided by G2

What do you like best about the product?
The easy of employee managibility & interaction
What do you dislike about the product?
CPU Usage could be could be optimized & lesser.
What problems is the product solving and how is that benefiting you?
More productivity.
Faster deliverables.
Better interaction with cross teams across different orgs.
Faster closure times


    Banking

Best took to monitoring, Analytic and integration any tool.

  • February 11, 2022
  • Review verified by G2

What do you like best about the product?
Providing best Analytics Solutions. Like Visualisation dashboard, reports etc
What do you dislike about the product?
Response time between data source and fetching report.
What problems is the product solving and how is that benefiting you?
Visualisaing the data making dashboard.
Recommendations to others considering the product:
Best solution provider i have ever used.


    Abdul Q.

My review on Aternitu

  • January 25, 2022
  • Review provided by G2

What do you like best about the product?
I find the platform most helpful in being user friendly compared to others. Obtaining the analysis has helped us achieve our business goals.
What do you dislike about the product?
Perhaps the software can be made into being a bit more intuitive. In essence The workflow can be better
What problems is the product solving and how is that benefiting you?
Recently I did an analysis on our remote compared to in-person workforce which was really helpful.
Recommendations to others considering the product:
Definitely use the trial version to see if it fits your needs.


    Amit G.

Want to map end user experience?

  • January 17, 2022
  • Review provided by G2

What do you like best about the product?
gives a good view of end-user experience across applications with lots of actionable insights
What do you dislike about the product?
expensive for enterprise-wide realtime use
What problems is the product solving and how is that benefiting you?
getting insights into user personas and application benchmarking


    Government Relations

Amazing desktop monitoring tool

  • September 28, 2021
  • Review verified by G2

What do you like best about the product?
The Reporting component is by far the biggest feature. The canned reports plus the ability to create your own reports easily
What do you dislike about the product?
The licensing cost for large organizations. They have enhanced their license offering recently to give more granulated options
What problems is the product solving and how is that benefiting you?
We had zero insight into the performance of our desktops before implementing Aternity. This gives us pro-active information to resolve issues before end users ever have to call the service desk


    Jon D.

The ultimate tool for monitoring SaaS performance and end-user experience

  • June 18, 2020
  • Review verified by G2

What do you like best about the product?
First, Aternity provides our organization the ability to see how web applications that we purchase and consume but do control are functioning without having code on the web application servers. To the best of my research, this is the only application that does this. Most (98%+) of my employers' line-of-business applications are web applications for which we have master service agreements with the hosts. Prior to purchasing Aternity, the only way I knew if we were having issues with those applications was 1) if our users complained or 2) if our vendor admitted a problem. With Aternity, I can see in near real-time and get alerted if activities on any of the SasS services that we consume are below the baseline. Beyond that, I know how many users, which activities, where they are, and I can relatively easily provide this log data to the vendor to assist them in their analysis.

I would have bought Aternity just for that capability alone.

However, Aternity also provides me a wealth of individual system performance data, so now when a user complains about performance issues I can more easily validate their concerns and pinpoint the issue. It's not a silver bullet, but it is very helpful.

Additionally, in the work from home world, I was able to run a report showing the wireless signal strength of all my WFH employees and determine who needed to move their system, get an antenna, or wire up.

It was a long road for me to convince upper management to invest in Aternity. We initially looked at it in June 2017 and we didn't purchase until March 2020. During that interval, I kept looking at "competing" products, but almost all of them were designed for web application hosts and required code on the web application servers, which was impossible for us. Since implementation, it has only taken a few SaaS outages or degradation episodes during which I was able to provide hard data and color graphs on the nature of the outage for our leadership to see that it was money well spent. If your organization uses SaaS to any significant degree, you need to get Aternity.
What do you dislike about the product?
I'm not sure that there's anything that I dislike about the product, except that it doesn't make coffee for me in the morning.

The data you're looking for can be elusive at times, and there are aspects of the interface that make this more difficult, for example, where most apps would have you right-click, you have to left-click, not a deal-breaker but a mental adjustment.

I wish it could provide more detailed network performance analysis from the endpoint, for example, connection speed from a user's home network to our corporate network, but that's a nice to have for us, not a requirement.
What problems is the product solving and how is that benefiting you?
Service level monitoring: We know within minutes if any of our SaaS vendors is below SLA or performing poorly regardless of SLA.
End-user experience monitoring: We can see if our users are having issues with their individual system or a monitored application.
Recommendations to others considering the product:
This is a deep product that has a tremendous range of capabilities, but as with anything you get out what you put in. It requires a fair bit of fine-tuning at the outset to work well, so working with your sales and professional services teams during implementation is critical. Both my sales team and my PS team have been amazing.

There's simply a lot to the product and you have to invest the time to understand it to get the most from it.


    Sandeep D.

Performance Tuning of a Java based Enterprise application

  • June 02, 2020
  • Review verified by G2

What do you like best about the product?
The statistics shown and ability to sneak into method level runtime details. Great tool to convince management for performance changes.
What do you dislike about the product?
Nothing as such but could be enhanced to support java memory leak assistance like a view inside kind of residue accumulated.
What problems is the product solving and how is that benefiting you?
We need to support Donation centers scheduling and management system for high load during COVID situation , Aternity turned out to be Biggest Single helping factor to understand and improve system.


    Government Administration

Aternity is the most versatile monitoring tool in our toolbox

  • June 01, 2020
  • Review verified by G2

What do you like best about the product?
Actionable insights across hardware, software and application performance and very easy to deploy.

Early warning alerts for Monitored Applications which have breeched automatically learned performance baselines have given IT Ops teams visibility of Users and Locations impacted and have sometimes alerted before infrastructure alerting has detected a problem.

Analysis of remote workforce (VPN vs On Site) and Executive dashboards have been a lifesaver through COVID response.

Really helpful team that aren't just interested in selling you the latest and greatest, but want to help you drive improvements through the capabilities of Aternity.
What do you dislike about the product?
Out of the box product is great, but some more customisation on the "Monitor Application" pages would be nice, for example, being able to customise what metrics by default you want to see. It would also be good to be able to chose a smaller timeframe on this page.
What problems is the product solving and how is that benefiting you?
Some recent examples:
- Compare the performance of key applications between VPN users and On Site users
- Dashboard of trend over time of increase in VPN users and decrease of on site during COVID response
- Detected and alerted on decrease (to 0) of application use which was an early indication of an internet connectivity issue
- Detecting BSOD issues with Win10 rollout
- Identifying all devices with a specific SSD model (with active user and location) for recall/replacement
Recommendations to others considering the product:
Start off with a PoC to demonstrate value to Executive sponsors - it's really easy to deploy and try out before purchasing.


    Paul J.

Aternity insights Delivering a Wide view of end user Challenges

  • May 18, 2020
  • Review provided by G2

What do you like best about the product?
Wide range of data that is available and the flexibility that Tableau brings to creating dashboards
What do you dislike about the product?
New Feature releases tend to be Beta as opposed to actually being generally available
What problems is the product solving and how is that benefiting you?
Comparing general user experience for critical applications and the impact that hardware specification has
Recommendations to others considering the product:
Trial the product as I think it will open up other avenues of thought around EUE


    Airlines/Aviation

Very good tools, and easy to work

  • April 20, 2020
  • Review provided by G2

What do you like best about the product?
readable dashboard, and PC/device metric are very helpfull
What do you dislike about the product?
troubleshooting an drilldwon is not at level expect (compare to other Riverbed product)
What problems is the product solving and how is that benefiting you?
Resource consumption of PC with Gsuite and global Webapp deployment compare to MSoffice
Recommendations to others considering the product:
best tools to monitor UXI and do a incident dispatch not enought to Troubleshoot performance on PC Network or applications.


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