Sold by: Cvent
Deployed on AWS
Cvent OnArrival is onsite event check-in and badging software that digitizes check-in, on-demand badge printing, walk-ins, and attendance tracking for a fast, branded arrival experience. Scale from self-service Event-in-a-Box to full-service OnArrival 360 with hardware, kiosks, printers, and onsite support. Quickly check in by name, email, or confirmation; support kiosks or staffed stations; and update details in real time. Print on-brand badges wirelessly across multiple badge types, reduce waste with print-on-demand, and securely collect onsite payments. Control session access, capture signatures for CE, sync data to CRM/marketing platforms, and monitor performance with real-time dashboards and mobile reporting.
Overview
Cvent OnArrival eliminates the chaos of onsite event check-in by providing a fast, reliable, and professional experience from the moment attendees arrive. From on-demand badge printing to attendance tracking and walk-in registrations, OnArrival streamlines the process and ensures your event begins smoothly.
With flexible deployment options, organizers can choose self-service solutions like Event-in-a-Box for roadshows, VIP events, and recruiting programs, or full-service packages with OnArrival 360 that include dedicated project management, onsite setup, hardware, and live support. Whether self-managed or fully supported, OnArrival scales to fit events of any size and complexity.
Check in attendees quickly by searching across multiple fields such as name, email, or company, and process different guest types with ease. Real-time alerts and mobile or kiosk-based check-in options make it easy to adapt to last-minute changes. Walk-in registrations and secure onsite payment collection are also fully supported, while wireless badge printing saves time, reduces pre-printing waste, and allows for on-brand, customizable badge designs.
OnArrival also enhances attendee tracking and compliance by capturing session attendance, controlling room capacities, and even recording signatures for CE credits or legal requirements. All activity data syncs back to your CRM or marketing automation platform, ensuring you maintain a single source of truth.
With real-time reporting dashboards, organizers gain visibility into event performance every 15 minutes, including registration vs. check-in counts, session attendance, and participation in receptions or social events. These insights allow you to make data-driven decisions during the event and provide measurable ROI afterward.
Trusted by organizations worldwide, including Fortune 500 companies, OnArrival has powered thousands of successful events. Backed by Cvent's 24/7 customer success team and built with enterprise-grade security, it offers unmatched reliability and peace of mind while helping reduce environmental impact with sustainable, paperless options.
For any custom pricing or private offers, please contact awsmarketplace@cvent.com . We'll be happy to tailor an offer to your needs.
Highlights
- Quick and seamless check-in: Quickly check attendees in by searching name, email, company, confirmation, and more.
- Track attendance and control session capacity: Capture attendance with a quick scan of a name badge. For sessions needing pre-registration or attendee verification, OnArrival helps identify who to admit or deny.
- Real-time data and reporting: Get full visibility into the performance of your event with data dashboards, and use these insights to make data-driven decisions.
Details
Sold by
Categories
Delivery method
Deployed on AWS
New
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
OnArrival | There are two core components to our pricing structure: an annual license fee and a per registrant fee. | $1,000,000.00 |
Dimensions summary
OnArrival pricing has two parts that work together. You pay an annual license fee to access the software for the contract term. You also pay a per registrant fee, which scales with the number of attendees you check in. The per registrant charge grows as your event volume rises, while the license fee stays fixed for the year. This structure covers onsite check-in, on-demand badge printing, and attendance tracking across events of different sizes.
Top-of-mind questions for buyers
A registrant is each attendee record processed through OnArrival at your event. This covers people you check in, including walk-ins added onsite. Each individual counted through the system contributes to the per registrant charge, so the fee scales with your total checked-in attendee volume across events.
The two charges bill together. The annual license fee is fixed for the contract term and gives you access to the software. The per registrant fee adds on top, based on how many attendees you check in. For high-attendance events, the per registrant portion tends to drive most of the cost.
Yes. Staff can register and check in walk-in attendees directly onsite, and each new attendee processed counts toward the per registrant fee. The annual license fee stays fixed regardless. So onsite additions raise the per registrant portion but do not change the license charge.
cvent.com
Helpful?
Vendor refund policy
All fees are non-refundable and non-cancellable except as required by law.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Cvent Community: Your first stop for answers-search the Knowledge Base, join user forums, access training, and get 24/7 chat help from our virtual assistant (login required).
Phone support: Speak with a product expert for time sensitive needs; global numbers and hours are published, and many products offer 24/7 phone coverage.
Case management: Open a case from the Community and receive a response on average within 24 hours.
Training & certification: On demand and live courses to upskill your team and speed onboarding.
Status monitoring: Check the real time status site to confirm application performance and incident updates.
Accessibility support: Guidance and resources aligned to WCAG 2.2 AA; contact Support for help with access needs.
customercare@cvent.com
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Similar products
Cvent is the purpose-built, AI-powered platform for in-person, virtual, and hybrid events. "From online registration and venue sourcing to onsite execution and post-event analytics, it's how enterprise teams run any event at scale-and prove it worked".
Your AI-powered event appDeliver highly personalized, engaging, and seamless event experiences. Powered by CventIQ, Attendee Hub transforms how attendees discover relevant content, connect with the right people, and interact with sponsors-while empowering organizers to maximize event impact and ROI.
Superblocks is the governed enterprise vibe coding platform where business teams build production apps with AI at scale and IT has full visibility and control, so every app ships secure by default.
Live video without a technical crew, VOD enrichment without vendors - and purchases may apply to your committed AWS spend. Patchbay automates live production plus captions, subtitles, dubbing, sign language, audio description & AI insights for your on-demand library. Buy prepaid Patchbay Units and draw them down against Live packages and VOD enrichment at published rates - one contract, one AWS invoice. 99.99% uptime SLA, ADA, EAA & FCC-ready accessibility, and distribution to any platform, CDN or social destination.
Customer reviews
No customer reviews yet
Be the first to review this product . We've partnered with PeerSpot to gather customer feedback. You can share your experience by writing or recording a review, or scheduling a call with a PeerSpot analyst.