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    HackerOne

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    Sold by: HackerOne 
    Deployed on AWS
    Vendor Insights
    HackerOne is the global leader in human-powered security, harnessing the creativity of the world's largest community of security researchers with cutting-edge AI to protect your digital assets. The H1 Platform combines the expertise of our elite community and the most up-to-date vulnerability database to pinpoint critical security flaws across your attack surface. Our integrated solutions, including H1 Bug Bounty, H1 Pentesting, code security audits, spot checks, and AI red teaming, ensure continuous vulnerability discovery and management throughout the software development lifecycle. Trusted by industry leaders such as Coinbase, General Motors, GitHub, Goldman Sachs, Hyatt, PayPal, Snap Inc, and the U.S. Department of Defense, HackerOne was named a Best Workplace for Innovators by Fast Company in 2023 and a Most Loved Workplace for Young Professionals in 2024.
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    Overview

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    The H1 Platform is the leading solution for combining human-powered security testing with advanced AI to safeguard your digital assets. Our platform provides an integrated suite of security solutions that ensure continuous vulnerability discovery and management throughout the software development life cycle. By harnessing the strengths of the world's largest community of security researchers and the latest AI technologies, HackerOne helps organizations reduce their threat exposure and transform their businesses with confidence.

    For custom pricing, EULA, or a private contract, please contact AWS-Marketplace@hackerone.com , for a private offer.

    H1 Response

    • Leading Vulnerability Disclosure Program (VDP) platform
    • Streamlines third-party vulnerability reporting
    • Integrates with 20+ SDLC systems
    • Ensures compliance and collaboration

    H1 Pentest

    • Methodology-driven security testing
    • SaaS-based delivery model
    • Curated elite pentester teams
    • End-to-end testing process

    H1 Code Security Audit

    • Premium code review service
    • 600+ vetted senior software engineers
    • Deep source code analysis
    • Early-stage vulnerability detection

    H1 Bounty

    • Continuous security testing
    • The global ethical hacker community
    • Performance-based rewards
    • Scales with business needs

    H1 AI Red Teaming

    • Specialized AI system testing
    • Expert security advisory support
    • Identifies AI-specific vulnerabilities
    • Mitigates model risks and biases

    H1 Challenge

    • Time-bound security testing sprints
    • Targeted vulnerability discovery
    • Ideal for new releases
    • Flexible engagement model

    Streamlined integrations and automation: HackerOne offers robust APIs and built-in integrations and automation, simplifying vulnerability management and streamlining workflows.

    Managing different programs within our AI-powered platform provides unprecedented insights into your security program's effectiveness while offering the efficiency and ease of a single interface.

    Together, these integrated solutions provide indispensable capabilities for organizations. They ensure that vulnerabilities are continuously identified, prioritized, and remediated, providing unmatched protection from code to the cloud.

    Learn more about each one of our offerings designed to address specific security challenges with our Defense-in-Depth strategy at https://www.hackerone.com/product/overview 

    Highlights

    • Maintain continuous vigilance for your expanding digital attack surface, including applications, cloud assets, APIs, IoT, and the software supply chain. Quickly meet compliance and regulatory standards to ensure your product launches stay on track. Measure threats, examine the landscape, and demonstrate value to stakeholders, customers, and partners.
    • Flag elusive vulnerability classes that only human ingenuity and precision can uncover and avoid the false positives that come from automated scanners. Access security skills that align with your technology stack and free up internal resources to focus on more strategic initiatives. Direct communication with researchers: The platform facilitates real-time communication between organizations and security researchers, enabling remediation suggestions and quick vulnerability resolution.
    • Hai - AI copilot provides a deeper and more immediate understanding of your security program so you can make decisions and deliver fixes faster. Effortlessly translate natural language into precise queries, enrich vulnerability reports with relevant context, and use platform data to generate insightful recommendations. Integrate Hai's features into your current processes and tools with custom vulnerability scanner templates, API integrations, and dynamic automation.

    Details

    Delivery method

    Deployed on AWS
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    Multi-product solutions

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    Vendor Insights

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    Buyer guide

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    Buyer guide

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
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    Pricing

    Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (1)

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    Dimension
    Description
    Cost/12 months
    HackerOne Platform
    Proven human-powered security testing, enhanced by AI
    $500,000.00

    Additional usage costs (1)

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    The following dimensions are not included in the contract terms, which will be charged based on your usage.

    Dimension
    Cost/unit
    Rewards overage fee
    $0.01

    Vendor refund policy

    There are no refund options available.

    Custom pricing options

    Request a private offer to receive a custom quote.

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    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

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    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Resources

    Support

    Vendor support

    To ensure that you receive timely assistance, it's important to be aware of our Support & Mediation team's business hours. This documentation details when our Support Team is available, how to reach them, and additional resources for self-help outside of these hours.

    Support Team Operating Hours Our dedicated Support team is available to assist you during the following hours:

    Monday to Friday: Mediation (Customers)

    8:00am - 5:00pm PT

    Support

    12:00am-4:30pm PT

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Product comparison

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    Updated weekly

    Accolades

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    Top
    10
    In Observability, Testing
    Top
    10
    In Assessments
    Top
    50
    In Device Security

    Customer reviews

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    Sentiment is AI generated from actual customer reviews on AWS and G2
    Reviews
    Functionality
    Ease of use
    Customer service
    Cost effectiveness
    13 reviews
    Insufficient data
    Positive reviews
    Mixed reviews
    Negative reviews

    Overview

     Info
    AI generated from product descriptions
    Vulnerability Disclosure Program Platform
    Leading vulnerability disclosure program platform that streamlines third-party vulnerability reporting and integrates with 20+ SDLC systems to ensure compliance and collaboration.
    AI-Powered Security Analysis
    AI copilot system that provides natural language query translation, vulnerability report enrichment with contextual data, and generates insightful recommendations for security program analysis.
    Integrated Security Testing Solutions
    Suite of integrated security solutions including bug bounty programs, methodology-driven penetration testing, premium code review with 600+ vetted senior engineers, and AI-specific red teaming for continuous vulnerability discovery.
    API and Automation Integration
    Robust APIs and built-in integrations with custom vulnerability scanner templates and dynamic automation capabilities to streamline vulnerability management workflows.
    Multi-Surface Attack Coverage
    Continuous security testing across expanding digital attack surfaces including applications, cloud assets, APIs, IoT, and software supply chain with human-powered vulnerability detection.
    Penetration Testing Service
    Penetration Testing as a Service (PTaaS) platform combining security professionals with AI and automation, delivering 50+ pentest types with streamlined workflows and accelerated remediation.
    Attack Surface Management
    Continuous visibility into internal and external attack surfaces with capabilities to discover unknown assets, identify exposure gaps, and prioritize remediation based on real-world risk contextualization.
    Red Team and Adversary Simulation
    Red team engagements simulating real-world adversaries to test people, processes, and technology, chaining vulnerabilities across identity, application, cloud, and infrastructure layers to demonstrate breach scenarios.
    Specialized Security Assessment Teams
    Dedicated teams specializing in application, cloud, infrastructure, identity, and mainframe security with proprietary testing frameworks and tooling for deeper technical validation.
    AI-Accelerated Security Workflows
    AI-accelerated platform experience enabling critical security workflows with reduced complexity, translating vulnerabilities into business and regulatory risk insights with real-time reporting and remediation guidance.
    AI-Powered Researcher Sourcing
    Platform uses data and AI to source and activate security researchers and pentesters across multiple dimensions for continuous vulnerability discovery.
    Penetration Testing as a Service
    Modern PTaaS suite enabling rapid pen test launches against any target within days with prioritized findings dashboard and DevSec workflow integration.
    Automated Triage and Noise Reduction
    Core triage competency that rapidly removes false positives and adds context for prioritization, handling critical vulnerabilities within a single day.
    Vulnerability Disclosure Program Management
    Managed VDP solution providing intake channels, validation, triage, researcher relations, SDLC integration, and reporting for public vulnerability submissions.
    Security Knowledge Graph Analytics
    Deep analytics engine built from millions of data points about vulnerabilities, assets, and hacker skill sets to drive insights, recommendations, and AI models.

    Security credentials

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    Validated by AWS Marketplace
    FedRAMP
    GDPR
    HIPAA
    ISO/IEC 27001
    PCI DSS
    SOC 2 Type 2
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    -
    -
    -
    No security profile
    No security profile

    Contract

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    Standard contract
    No
    No
    No

    Customer reviews

    Ratings and reviews

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    4.4
    82 ratings
    5 star
    4 star
    3 star
    2 star
    1 star
    72%
    22%
    5%
    1%
    0%
    3 AWS reviews
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    79 external reviews
    External reviews are from G2  and PeerSpot .
    Pranay Jain

    Platform has expanded my ethical hacking skills and provides trusted bug bounty opportunities

    Reviewed on Jun 14, 2026
    Review from a verified AWS customer

    What is our primary use case?

    My main use case for HackerOne  is bug bounties and getting paid through that platform. Companies like Fastify and Oracle create bug bounties and vulnerability disclosure programs on HackerOne . Ethical hackers test the company's applications, websites, APIs, and systems for security issues. Whenever a vulnerability is found, we can submit it as a report to the platform, and then the company reviews the report. If there is a bug related to that issue, they can fix it and reward the researcher based on the severity of the vulnerability. HackerOne acts as a trusted intermediary.

    HackerOne is a platform where bug bounty hunters can come to one place to find opportunities. Whenever a company raises a new web application and wants continuous security testing, they can publish it on HackerOne. HackerOne has testers and workers who are continuously testing for vulnerabilities and reporting those findings. For example, a researcher can find cross-site scripting vulnerabilities in a user comment section.

    I have a specific example of how I have used HackerOne in a real situation. I personally used it for finding a bug in one of the applications. In one application, whenever we clicked on the login button three times, we were able to go to the home page. After logging in, if we clicked back three times and then clicked again after logout, we were able to go to the home page again because the session storage was not getting stored properly. I reviewed that and raised a report against that vulnerability for a company known as Adwords.

    What is most valuable?

    HackerOne provides a platform for both developers and bounty hunters, as well as companies to publish their applications and get paid through bug bounty programs and vulnerability disclosure programs. HackerOne offers report management, triage, a large research community, severity and risk assessment, workflow integration, analytics and reporting, and many other features. One of the biggest strengths is combining a large community of ethical hackers with a structured platform that helps organizations discover, manage, and remediate security vulnerabilities efficiently.

    The community aspect of HackerOne helps me personally and helps organizations because they can leverage a global community of ethical hackers to find vulnerabilities before any attackers do. HackerOne functions as a UAT environment where people can test the application, and after the UAT environment, there is a place where testing can be done by breaking the product. Breaking the product is important to test the product thoroughly. HackerOne can be the solution for that when you want to test your product thoroughly, as sometimes breaking the product is the best testing approach. HackerOne can be integrated into tools such as Jira , Slack, and GitHub  to streamline the remediation. It also provides a dashboard and insights into security trends, response time, and program performance, which is very helpful for an organization to get their product tested and to get insights about it.

    What needs improvement?

    HackerOne can be improved, and the insights can be a little better. I chose a nine for my rating because it has very great features such as a large research community, workflow integration, analytics and reporting, bug bounty programs, and vulnerability disclosure programs. However, some things can be improved, such as better report deduplication by automatically identifying duplicate vulnerability reports more accurately. In the current era of AI, enhancing AI accuracy and AI-assisted triaging would be beneficial.

    More advanced AI capabilities would help prioritize reports, reduce false positives, and speed up the validation. For example, not being able to log in is a very high priority rather than a user not being able to get the current date or current time. In applications, if the user is not able to type something, that is the highest priority, rather than the user typing something, getting the information, but on the last page getting something random. That is not a major bug compared to the other issue. Prioritizing through AI can be a better approach.

    For how long have I used the solution?

    I have been using HackerOne for around 3.5 years.

    What do I think about the stability of the solution?

    HackerOne is quite stable.

    What do I think about the scalability of the solution?

    HackerOne's scalability is very strong.

    How are customer service and support?

    HackerOne's customer support is very great.

    Which solution did I use previously and why did I switch?

    I did not use any previous solution before HackerOne, but I have knowledge about Bugcrowd  and Intigriti , which are in the European region.

    How was the initial setup?

    The pricing of HackerOne is good and very great from a pricing perspective. The setup cost is not very much and is very minimal. From a setup cost perspective, the onboarding is relatively straightforward. The organization just needs to define the scope of assets that they need to be tested, configure what workflows they need to be tested, and establish the policies for handling any reports.

    What was our ROI?

    I have definitely seen a return on investment because every time our application goes to UAT, it is tested by our sales people. However, sometimes the sales people can disregard something or forget to test something. In those cases, HackerOne platform is very good because it provides a great place to test the applications. I haven't seen any specific ROI metrics, but my general impression is that HackerOne provides strong value by helping organizations find vulnerabilities faster and reduce the higher costs associated with security breaches.

    Which other solutions did I evaluate?

    I evaluated a few options such as Bugcrowd  and Intigriti  before going to HackerOne.

    What other advice do I have?

    My organization does not use HackerOne as a product, but I personally use HackerOne because I am an ethical hacker who uses it to test different applications and try to find vulnerabilities. The reason I do it is to get more information about the different applications, to learn through that experience, and to find how to identify problems in an application. It increases my knowledge regarding any subject, which is very helpful for me.

    HackerOne has helped me learn, and there is one technique that I got to pick up. At one place, I was finding a cross-site script issue. There was an API for an order that was passing in the query parameter as the ID of the customer. The order ID and customer ID were getting passed as the query parameter. Whenever we changed that query parameter and if we had the JSON Web Token  for authentication, we were able to get the data of other customers as well. This can be protected if you use some other particular tokens and the payload can be tested properly. I got to know about this problem, which improved my knowledge in back-end writing, especially regarding writing the back-end in APIs. That is one area that I have handled.

    Regarding HackerOne's AI capabilities, I think the accuracy is very good. Up until now, I have not used its AI features, but the accuracy appears to be good. I gave HackerOne a rating of nine out of ten based on my overall experience with the platform.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Information Technology and Services

    Excellent CSM Support and an Ever-Improving Automation Platform

    Reviewed on May 14, 2026
    Review provided by G2
    What do you like best about the product?
    excellence service provided by your CSM and the ever improving platform such as HAI and automation are my favourite feature
    What do you dislike about the product?
    High pricing and slow response from H1 triage team
    What problems is the product solving and how is that benefiting you?
    I’m a big fan of HAI, AI summary and intake agent. With the number of reports growing lately, these features have been a lifesaver. They let me quickly understand the core of each report and oversee the whole program without spending hours on manual reading.
    Consumer Goods

    Strong Bug Bounty Platform

    Reviewed on May 13, 2026
    Review provided by G2
    What do you like best about the product?
    The HackerOne platform provides a clear and structured channel for security researchers to report vulnerabilities, ensuring consistent quality, relevance, and prioritization of submissions. The built-in triage capabilities significantly reduce our internal validation effort, while the centralized communication platform enables reliable, streamlined interaction with researchers without the risk of losing reports due to email filtering issues.
    What do you dislike about the product?
    Although the triage process clearly adds value, response times can sometimes be slower than expected, which can cause delays in validation and in the subsequent handling of submissions.
    What problems is the product solving and how is that benefiting you?
    HackerOne increases our visibility within the security research community, making it easier for researchers to engage with us. It centralizes all vulnerability reports in a single platform, which helps streamline handling, reduce duplicate submissions, and minimize noise, allowing us to focus on relevant and high-quality findings.
    Toufik A.

    One of the best BB platform

    Reviewed on May 11, 2026
    Review provided by G2
    What do you like best about the product?
    I appreciate being connected with a relevant community, which enables us to identify serious and impactful vulnerabilities across our scope. The ticketing interface is quite user friendly, and I found the initial setup of the HackerOne Platform quite easy.
    What do you dislike about the product?
    I believe HackerOne should introduce an ACK status to acknowledge the initial review of a report.
    What problems is the product solving and how is that benefiting you?
    The HackerOne Platform enables me to engage with a community that helps identify serious and impactful vulnerabilities across our scope.
    Automotive

    Straightforward, Practical Vulnerability Management with Clear Visibility

    Reviewed on May 11, 2026
    Review provided by G2
    What do you like best about the product?
    I like how straightforward and practical it is. It makes it easy to work with hackers, keep track of vulnerabilities, and manage everything in one place without it feeling heavy or complicated. It also gives good visibility into what actually matters, which helps when you need to explain things to leadership or prioritize fixes.
    What do you dislike about the product?
    For busy programs, the number of notification emails that arrive every morning can be very confusing. It would be really helpful if these updates could be summarized so it’s clearer what’s happening at a glance. Right now, some emails include responses from the HackerOne team, while others are usually responses from our team, and it’s hard to quickly tell them apart. A simple summary would make it much easier to keep everything organized and easy to follow.
    What problems is the product solving and how is that benefiting you?
    It centralizes vulnerability reporting, triage, and remediation in one place, which makes the overall process much easier to manage. It reduces noise and helps us focus on the real, high-impact risks instead of getting distracted by low-value findings. It also provides clear ownership, tracking, and visibility into vulnerabilities, so nothing gets lost and progress is easy to follow. Communication with stakeholders is smoother, and collaboration with hackers feels more structured and productive. Overall, it enables faster and more consistent remediation across teams.
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