Overview

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HackerOne is a global leader in offensive security solutions. Our HackerOne Platform combines AI with the ingenuity of the largest community of security researchers to find and fix security, privacy, and AI vulnerabilities across the software development lifecycle. The platform offers bug bounty, vulnerability disclosure, pentesting, AI red teaming, and code security.
For custom pricing, EULA, or a private contract, please contact AWS-Marketplace@hackerone.com , for a private offer.
HackerOne Response -Receive expert guidance on VDP policy creation and launch, using best practices from hundreds of programs -Tailor setup and implementation to meet your business needs and industry regulations -Gain a unified view of report trends to refine security measures and strengthen your overall security
HackerOne Pentest -Get started quickly with streamlined scoping tailored to your needs Integrate directly into your SDLC for continuous, real-time collaboration -Gain clear, actionable insights with fully transparent delivery -Accelerate issue resolution with rapid, effective remediation -Simplify retesting and ensure consistency with easy repeat engagement
HackerOne Bounty -24/7 coverage of your growing attack surface -Catch exploits that automated tools miss -Hone in on specific areas of concerns as needed -Attract new talent with time-bound incentives -Scale the reach of your security team
HackerOne AI Red Teaming -Engage in offensive testing with complete control over scope, timeframe, and required skills -Integrate vulnerability reports directly into security and DevOps workflows -Get expert guidance on threat modeling, policy creation, and mitigation before and after testing
HackerOne Challenge -Deploy targeted testing quickly, aligning with immediate security needs without long-term commitments. -Integrate vulnerability findings directly into your security and DevSecOps workflows for efficient remediation. -Receive expert guidance on every step, ensuring comprehensive support before and after testing.
Streamlined integrations and automation: HackerOne offers robust APIs and built-in integrations and automation, simplifying vulnerability management and streamlining workflows.
Together, these integrated solutions provide indispensable capabilities for organizations. They ensure that vulnerabilities are continuously identified, prioritized, and remediated, providing unmatched protection from code to the cloud.
Learn more about each one of our offerings designed to address specific security challenges with our Defense-in-Depth strategy at https://www.hackerone.com/product/overviewÂ
Highlights
- Maintain continuous vigilance for your expanding digital attack surface, including applications, cloud assets, APIs, IoT, and the software supply chain. Quickly meet compliance and regulatory standards to ensure your product launches stay on track. Measure threats, examine the landscape, and demonstrate value to stakeholders, customers, and partners.
- Flag elusive vulnerability classes that only human ingenuity and precision can uncover and avoid the false positives that come from automated scanners. Access security skills that align with your technology stack and free up internal resources to focus on more strategic initiatives. Direct communication with researchers: The platform facilitates real-time communication between organizations and security researchers, enabling remediation suggestions and quick vulnerability resolution.
- Hai - AI copilot provides a deeper and more immediate understanding of your security program so you can make decisions and deliver fixes faster. Effortlessly translate natural language into precise queries, enrich vulnerability reports with relevant context, and use platform data to generate insightful recommendations. Integrate Hai's features into your current processes and tools with custom vulnerability scanner templates, API integrations, and dynamic automation.
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Pricing
Dimension | Description | Cost/12 months |
---|---|---|
HackerOne Platform | Proven human-powered security testing, enhanced by AI | $500,000.00 |
The following dimensions are not included in the contract terms, which will be charged based on your usage.
Dimension | Cost/unit |
---|---|
Rewards overage fee | $0.01 |
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There are no refund options available.
Custom pricing options
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Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
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To ensure that you receive timely assistance, it's important to be aware of our Support & Mediation team's business hours. This documentation details when our Support Team is available, how to reach them, and additional resources for self-help outside of these hours.
Support Team Operating Hours Our dedicated Support team is available to assist you during the following hours:
Monday to Friday: Mediation (Customers)
8:00am - 5:00pm PT
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12:00am-4:30pm PT
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Customer reviews
Platform supports skill development with effective vulnerability reporting
What is our primary use case?
My use case is similar to DuckTron. The processes I use for DuckTron are exactly the same for HackerOne . Therefore, there isn't much of a difference. I use HackerOne for finding vulnerabilities and reporting them, then receiving rewards akin to a bug bounty program.Â
Within my organization, HackerOne is used for vulnerability coordination through its user interface, which lists programs and websites for reporting vulnerabilities.
What is most valuable?
HackerOne is larger than WebCloud and has a better reputation than BugCloud, which results in a smoother process. Both platforms are similar in using their interfaces to list programs and facilitate reporting vulnerabilities, whether public or private.
What needs improvement?
Everything has become slower on HackerOne. I have noticed that older researchers receive all the private invites while newer ones receive fewer. The same goes for real-life events, where the same people are invited repeatedly. There are no clear guidelines for being invited to programs and conferences, and the process for receiving invitations appears arbitrary.
For how long have I used the solution?
I have used it for the same duration as other cloud services.
What do I think about the stability of the solution?
I have never faced any stability issues on HackerOne for the past four years. Everything was always completely smooth.
What do I think about the scalability of the solution?
HackerOne has high scalability. It is a large platform with many programs and clients, so I would rate it a nine out of ten.
How are customer service and support?
Technical support at HackerOne has slowed down considerably compared to four years ago. Previously, the support was quicker and more detailed, which is not the case now.
Which solution did I use previously and why did I switch?
I have tried Integrity and reported vulnerabilities there, and I have tried SVHack. However, I spend 90% of my time on HackerOne.
How was the initial setup?
The initial setup is simple and straightforward, which I would rate a nine out of ten. I have never faced any difficulties during this process.
What was our ROI?
HackerOne is free of cost for us. We receive rewards without needing to invest any money, so the return on investment is substantial.
What's my experience with pricing, setup cost, and licensing?
The cost is rated as one since there is no need to pay anything, not even a fee or commission.
Which other solutions did I evaluate?
I have tried other platforms like Integrity and YesLack, however, I focus most of my time on HackerOne.
What other advice do I have?
I rate HackerOne a nine out of ten.Â
It is slightly better than BugCloud. While some aspects have slowed down, HackerOne is still a strong platform for enhancing skills and offers an excellent initial setup. They should improve their invitation process.
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
They have streamlined the complete process, which gives a sense of security to the users
What is our primary use case?
I mainly use it for downtime activities, earning extra cash alongside a full-time job, and to get new sales and profits.
How has it helped my organization?
It helps me to get new sales, profits, and other benefits.
What is most valuable?
The main thing I like about HackerOne is that it provides a direct way to contact the program directly without the need to wait for weeks to get issues finalized and validated. They have streamlined the complete process, which gives a sense of security to the users.
What needs improvement?
The ability to view the conversation between the triagers and the programs will be really good. When an issue gets reported, the understanding conveyed to the program by the triagers is not visible to the reporter. This can cause gaps between what the finder has reported and what is explained to the program. If this communication is visible, it would benefit both parties.
For how long have I used the solution?
I have been using it for over three years, around three years.
What do I think about the stability of the solution?
I have not had any issues with stability like bugs or breakdowns.
What do I think about the scalability of the solution?
The scalability is good. It is easy to scale up or down data.
How are customer service and support?
The responsiveness has been good.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I did not use any different solution before using HackerOne .
How was the initial setup?
The initial setup is not rocket science. It is something easy.
What's my experience with pricing, setup cost, and licensing?
It is free.
What other advice do I have?
The improvements which I have listed should be considered.
Has a variety of programs but needs to implement AI to reduce duplicates
What is our primary use case?
I use the tool for vulnerability assessment and testing.Â
What is most valuable?
The most valuable feature of HackerOne is its variety of programs. These programs provide depth into various areas, such as mobile, API, and websites.Â
What needs improvement?
Response time can be improved. The HackerOne Trust team can be slow to respond sometimes. They're not using AI, which could help reduce the number of duplicate reports.
For how long have I used the solution?
I have been using the product for one and a half years.Â
What do I think about the stability of the solution?
The tool is stable and has only minor bugs.Â
What do I think about the scalability of the solution?
The solution is only scalable for registered users, not for mass people.
What's my experience with pricing, setup cost, and licensing?
The solution is free.Â
What other advice do I have?
Integrating HackerOne into existing security protocols is impossible because it's just a platform. I rate the overall solution a six out of ten. For beginners, HackerOne is quite intuitive if you know the basics. You can easily create an account and start exploring different things.
Offers bug bounty opportunities and helps to earn extra money
What is our primary use case?
I use the tool for hacking, practicing, and doing responsible vulnerability disclosure.
What is most valuable?
I don't use the tool in my day-to-day work. It's more for freelancing. I search for open platforms where I can do penetration testing on websites. If I find any bugs or vulnerabilities, I get paid. So, I do it as a freelancing activity, and it's really helpful.
Apart from getting all the bug bounty opportunities, we also get the chance to practice in a safe environment, like a demo setup. These features are great for beginners who want to explore bug bounties in the future.
What needs improvement?
One issue I've experienced is traffic. Many people try to participate when an opportunity with a bounty of around 1,000-15,000 dollars comes up. In this case, the first person to report the vulnerability gets the bounty. If a second person reports the same vulnerability, they are marked as duplicated instead of receiving some recognition. The second person also invested time finding the issue, so I think this can be improved.
For how long have I used the solution?
I have been using the product for three to four years.Â
What do I think about the stability of the solution?
HackerOne is stable.Â
How are customer service and support?
I haven't contacted the tool's technical support yet.Â
Which solution did I use previously and why did I switch?
I decided to go with HackerOne because I have experience with three bug bounty platforms: HackerOne and Bugcrowd. With Bugcrowd, you have to search for opportunities. In contrast, HackerOne presents opportunities directly when you log in. Additionally, other platforms' server response time and reporting methods are longer compared to HackerOne. HackerOne's reporting process is straightforward, with dropdown options for selecting the website and type of vulnerability.
How was the initial setup?
The solution doesn't need an installation since it's a SaaS model. It's very easy to use. When you log in for the first time, you'll directly see the opportunities page, where companies are ready for you to hack. The opportunities are right before you, so you don't have to search for them like on other platforms.Â
What's my experience with pricing, setup cost, and licensing?
The tool is open-source and free for bug bounty hunters.Â
What other advice do I have?
In college, I started using HackerOne and taught my 10-20 juniors how to use it. I'm sure they might still be using it in their lives right now. The biggest challenge integrating HackerOne into my existing security protocols has been on my side, not the tool's. I need to take the time out to use and practice with it, but currently, I'm unable to give it the time I used to. There's no issue from the application side.
To use the tool, you first need a basic knowledge of cybersecurity terms, like exploits and vulnerabilities, and how to identify them. Once familiar with these basics, you can learn more from the resources and platforms HackerOne provides. They offer tickets and guides to help you understand the methods for finding and exploiting vulnerabilities.
Before deciding to use the solution in your organization, consider the purpose. HackerOne is a multi-platform. If the goal is to spread awareness about cybersecurity or to make the security team more active in learning about hacking methods and new vulnerabilities, then it can be very effective. It allows the team to earn extra money while learning and exploring new vulnerabilities in the market, potentially even finding zero-day vulnerabilities.
I would rate HackerOne around an eight to nine out of ten. The application is simple to use, offering numerous opportunities and scopes for exploration. It covers many platforms, including web, Android, and iOS applications. However, the high traffic can sometimes be a drawback. If they manage this issue by implementing features like consolidation pricing for duplicate vulnerabilities, it could easily be a ten out of ten.