Sold by: HackerOne
Deployed on AWS
Vendor Insights
HackerOne is a global leader in offensive security solutions. Our HackerOne Platform combines AI with the ingenuity of the largest community of security researchers to find and fix security, privacy, and AI vulnerabilities across the software development lifecycle. The platform offers bug bounty, vulnerability disclosure, pentesting, AI red teaming, and code security. We are trusted by industry leaders like Amazon, Anthropic, Crypto.com, General Motors, GitHub, Goldman Sachs, Uber, and the U.S. Department of Defense. HackerOne was named a Best Workplace for Innovators by Fast Company in 2023 and a Most Loved Workplace for Young Professionals in 2024.
4.4
Overview
HackerOne is a global leader in offensive security solutions. Our HackerOne Platform combines AI with the ingenuity of the largest community of security researchers to find and fix security, privacy, and AI vulnerabilities across the software development lifecycle. The platform offers bug bounty, vulnerability disclosure, pentesting, AI red teaming, and code security.
For custom pricing, EULA, or a private contract, please contact AWS-Marketplace@hackerone.com , for a private offer.
HackerOne Response -Receive expert guidance on VDP policy creation and launch, using best practices from hundreds of programs -Tailor setup and implementation to meet your business needs and industry regulations -Gain a unified view of report trends to refine security measures and strengthen your overall security
HackerOne Pentest -Get started quickly with streamlined scoping tailored to your needs Integrate directly into your SDLC for continuous, real-time collaboration -Gain clear, actionable insights with fully transparent delivery -Accelerate issue resolution with rapid, effective remediation -Simplify retesting and ensure consistency with easy repeat engagement
HackerOne Bounty -24/7 coverage of your growing attack surface -Catch exploits that automated tools miss -Hone in on specific areas of concerns as needed -Attract new talent with time-bound incentives -Scale the reach of your security team
HackerOne AI Red Teaming -Engage in offensive testing with complete control over scope, timeframe, and required skills -Integrate vulnerability reports directly into security and DevOps workflows -Get expert guidance on threat modeling, policy creation, and mitigation before and after testing
HackerOne Challenge -Deploy targeted testing quickly, aligning with immediate security needs without long-term commitments. -Integrate vulnerability findings directly into your security and DevSecOps workflows for efficient remediation. -Receive expert guidance on every step, ensuring comprehensive support before and after testing.
Streamlined integrations and automation: HackerOne offers robust APIs and built-in integrations and automation, simplifying vulnerability management and streamlining workflows.
Together, these integrated solutions provide indispensable capabilities for organizations. They ensure that vulnerabilities are continuously identified, prioritized, and remediated, providing unmatched protection from code to the cloud.
Learn more about each one of our offerings designed to address specific security challenges with our Defense-in-Depth strategy at https://www.hackerone.com/product/overview
Highlights
- Maintain continuous vigilance for your expanding digital attack surface, including applications, cloud assets, APIs, IoT, and the software supply chain. Quickly meet compliance and regulatory standards to ensure your product launches stay on track. Measure threats, examine the landscape, and demonstrate value to stakeholders, customers, and partners.
- Flag elusive vulnerability classes that only human ingenuity and precision can uncover and avoid the false positives that come from automated scanners. Access security skills that align with your technology stack and free up internal resources to focus on more strategic initiatives. Direct communication with researchers: The platform facilitates real-time communication between organizations and security researchers, enabling remediation suggestions and quick vulnerability resolution.
- Hai - AI copilot provides a deeper and more immediate understanding of your security program so you can make decisions and deliver fixes faster. Effortlessly translate natural language into precise queries, enrich vulnerability reports with relevant context, and use platform data to generate insightful recommendations. Integrate Hai's features into your current processes and tools with custom vulnerability scanner templates, API integrations, and dynamic automation.
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Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
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Dimension | Description | Cost/12 months |
|---|---|---|
HackerOne Platform | Proven human-powered security testing, enhanced by AI | $500,000.00 |
Dimension | Cost/unit |
|---|---|
Rewards overage fee | $0.01 |
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Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
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Support
Vendor support
To ensure that you receive timely assistance, it's important to be aware of our Support & Mediation team's business hours. This documentation details when our Support Team is available, how to reach them, and additional resources for self-help outside of these hours.
Support Team Operating Hours Our dedicated Support team is available to assist you during the following hours:
Monday to Friday: Mediation (Customers)
8:00am - 5:00pm PT
Support
12:00am-4:30pm PT
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AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Vulnerability Detection and Management
Continuous identification of vulnerabilities across applications, cloud assets, APIs, IoT, and software supply chain with human-driven security research capabilities that detect vulnerability classes missed by automated scanners.
AI-Powered Security Analysis
AI copilot that translates natural language queries into precise security insights, enriches vulnerability reports with contextual information, and generates recommendations based on platform data.
Security Testing Services
Multiple offensive security testing capabilities including bug bounty programs, vulnerability disclosure, penetration testing, AI red teaming, and code security assessments integrated across the software development lifecycle.
API and Workflow Integration
Robust APIs and built-in integrations enabling direct integration of vulnerability reports into security and DevOps workflows, with custom vulnerability scanner templates and dynamic automation capabilities.
Real-Time Researcher Communication
Direct communication platform between organizations and security researchers enabling real-time collaboration on remediation suggestions and accelerated vulnerability resolution.
Penetration Testing as a Service
Delivers 50+ pentest types combining security professionals with AI and automation, streamlining workflows and accelerated remediation through proprietary testing frameworks.
Attack Surface Management
Provides continuous visibility into internal and external attack surfaces with contextualized intelligence to discover unknown assets, identify exposure gaps, and prioritize remediation based on real-world risk.
Red Team and Adversary Simulation
Simulates real-world adversaries by chaining vulnerabilities across identity, application, cloud, and infrastructure layers to demonstrate breach scenarios and measure detection effectiveness.
Specialized Security Domain Teams
Dedicated teams specializing in application, cloud, infrastructure, identity, and mainframe security assessments with real-world attacker simulation to prove exploitability and business impact.
AI-Accelerated Security Workflows
Implements AI-accelerated experience that reduces critical security workflows to two clicks or less, enabling faster transition from findings to fixes with real-time reporting and remediation guidance.
AI-Powered Researcher Sourcing
Platform uses data and AI to source and activate security researchers and pentesters across multiple dimensions for continuous vulnerability discovery.
Penetration Testing as a Service
Modern PTaaS suite enabling rapid pen test launches against any target within days with prioritized findings dashboard and DevSec workflow integration.
Automated Triage and Noise Reduction
Core triage competency that rapidly removes false positives and adds context for prioritization, handling critical vulnerabilities within a single day.
Vulnerability Disclosure Program Management
Managed VDP solution providing intake channels, validation, triage, researcher relations, SDLC integration, and reporting for public vulnerability submissions.
Security Knowledge Graph Analytics
Deep analytics engine built from millions of data points about vulnerabilities, assets, and hacker skill sets to drive insights, recommendations, and AI models.
Validated by AWS Marketplace
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ISO/IEC 27001
PCI DSS
SOC 2 Type 2
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Customer reviews
Pranay S.
Streamlined Security with Expert Support
Reviewed on May 06, 2026
Review provided by G2
What do you like best about the product?
I like the ease of understanding the report and the triaging done by the HackerOne team. It saves a lot of time for us since the initial triaging is done by them, and then they provide us with a final detailed report that we can work on directly. The expertise from the HackerOne team makes it easier for us to have back and forth questions if we have any technical questions related to the findings. They also coordinate with the researcher, which solves a lot of problems for us. The initial setup was pretty much straightforward and didn't take much time. The guided setup made it easy for us to set up and onboard members.
What do you dislike about the product?
Nothing in particular. Maybe, yeah. I think probably if HackerOne conducts events where organizations are invited and maybe they can give a walk through about the product and any new features, that would be something useful.
What problems is the product solving and how is that benefiting you?
I use HackerOne Platform to get reports from researchers, helping us strengthen our product by identifying and fixing gaps we couldn't find ourselves. This leads to more detailed analysis and better product improvement.
Isaac Ogbonnaya
Bug bounty work has become more structured and collaboration grows my penetration testing skills
Reviewed on Apr 29, 2026
Review from a verified AWS customer
What is our primary use case?
I use HackerOne specifically for bug bounty programs. I use HackerOne for bug bounty, vulnerability disclosure, and penetration testing to obtain bug bounty findings. Over ten people in my company use HackerOne to test our systems.
What is most valuable?
I love HackerOne's platform and the way they narrow down vulnerability disclosure through their terms and conditions during the bug bounty process. The structure they have implemented on their platform is excellent.
I also appreciate the information provided by penetration testers and the instructions on HackerOne. The instructions are clear for users to understand what they must do before joining the bug bounty program on the platform.
HackerOne's reporting tool is clear and visible to bug hunters. The transparency is very satisfactory for me.
While I sometimes use AI in vulnerability tracking, one feature I love about HackerOne is that it shows transparent vulnerability tracking, which helps me understand what I am working on and what the outcomes are so far. The vulnerability tracking feature helps us significantly in determining our pathways toward obtaining bug bounty rewards.
What needs improvement?
Cost management in HackerOne is hard to predict, and spending can be difficult to forecast. Some bug bounties can be expensive.
HackerOne also needs to integrate security information and event management tools like Splunk into the workflow. Additionally, the integration of quality over quantity depends on the researchers themselves.
For how long have I used the solution?
I have been using HackerOne for five years.
What do I think about the stability of the solution?
HackerOne's stability is adequate for me. I would rate it an eight.
What do I think about the scalability of the solution?
HackerOne's scalability is strong. I would rate it an eight.
How are customer service and support?
HackerOne's technical support is very satisfactory for me. They are transparent and I would rate them an eight because they are doing a great job.
Which solution did I use previously and why did I switch?
I have used Bugcrowd in the past, and I would say HackerOne is more transparent and more user-friendly.
How was the initial setup?
We use HackerOne's robust API for integration extensively.
What about the implementation team?
HackerOne requires maintenance, particularly with the API integration.
What other advice do I have?
If you are starting out as a beginner in penetration testing and want to become a professional in bug bounty, I would advise you to get started with HackerOne. It will expose you to many bug bounties, expose you to many users, and connect you with many professionals and experts that you can collaborate with and learn from as quickly as possible.
In cybersecurity, we always say that it is teamwork, and you highly need collaboration with other hackers to figure out vulnerabilities. HackerOne provides a platform where you can learn more and develop additional skills to identify bugs.
When figuring out a vulnerability, you cannot say you can figure it out alone. There are some things you may not be seeing that others might see. You need that collaboration to work together and understand that in certain areas, such as SQL or XSS, you may not have gotten it right, but another partner or bug hunter may have. That collaboration helps you gain knowledge in those areas to identify vulnerabilities and bug bounties.
I would rate this product an overall eight based on my experience.
NitishKumar
Crowdsourced security has strengthened our bug discovery and improved vulnerability response
Reviewed on Apr 28, 2026
Review from a verified AWS customer
What is our primary use case?
Our main use case for HackerOne is to create a bridge between the organization and a global community of ethical hackers where we ask them to find bugs in our environment, and based on that, they provide us the bugs we have.
A quick example of how I've used HackerOne is that it provides us bug bounty programs and vulnerability disclosure programs where multiple bug bounty hunters submit their findings about the organization, and those vulnerabilities or bugs are fixed by us. For instance, we received many alerts about expired or mismatched SSL certificates.
We utilize HackerOne's web page where we log in to see what vulnerabilities are there and what else has been discovered, and based on that, we pick and work on the issues we need to fix.
What is most valuable?
HackerOne offers bug bounty programs, vulnerability disclosure programs, red teaming, attack surface management, and other valuable features.
I find bug bounty programs most valuable for our organization because they invite researchers from around the globe to find bugs in our environment, allowing us to fix various severity vulnerabilities or bugs that, if left unaddressed, could lead to losing customers.
HackerOne has positively impacted my organization as hiring red teamers to find vulnerabilities would have taken a lot of time, but through HackerOne, we access a vast number of ethical hackers who help identify bugs, which is invaluable for us.
What needs improvement?
HackerOne is already doing well, although I believe implementing stricter SLAs for the time to first response and time to bounty would help prevent researchers' burnout, especially regarding duplicate submissions.
I suggest systematic bug rewards because currently, if a researcher finds one bug in multiple places, they often only get paid for one. Improving the handling of systemic vulnerabilities would encourage deeper research. Additionally, improving multi-currency and crypto payout options would help make the platform more accessible globally.
For how long have I used the solution?
I work in my current field for 7.5 years.
What do I think about the stability of the solution?
HackerOne is stable.
What do I think about the scalability of the solution?
HackerOne's scalability is designed to solve noise problems that typically kill security programs as they grow. It maintains a high signal-to-noise ratio and addresses scalability through infrastructure, triage services, and AI automation, ensuring it handles more reports effectively.
How are customer service and support?
Customer support can improve, as there are instances of ghosting that need to be addressed. I would rate customer support a six out of ten.
Which solution did I use previously and why did I switch?
I am using HackerOne only, with no previous solutions.
How was the initial setup?
I'm not very sure about pricing, setup costs, and licensing, as those are managed by our management team.
What about the implementation team?
We are just a customer of HackerOne, without any business relationship beyond that.
What was our ROI?
I notice a return on investment through the group of researchers at HackerOne identifying vulnerabilities, saving us money, time, and manpower, with the efficiency of HackerOne allowing them to accomplish in three to four hours what would take two red teamers a whole day.
What's my experience with pricing, setup cost, and licensing?
I'm not very sure about pricing, setup costs, and licensing, as those are managed by our management team.
Which other solutions did I evaluate?
Before choosing HackerOne, we evaluated competitors such as Bugcrowd and Intigriti but opted for HackerOne due to its typical rating of 8.5 out of 10 and its enterprise-grade programs.
What other advice do I have?
My advice for others looking into using HackerOne is that it stands above competitors such as Bugcrowd , Intigriti , and Synack , making HackerOne preferable. We covered all the important points regarding HackerOne. I gave this review a rating of 8 out of 10.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
sanjay s.
Hackerone Platform Review
Reviewed on Apr 17, 2026
Review provided by G2
What do you like best about the product?
Some of the best researchers in the world are on Hackerone. I’m also impressed with how Hackerone managers work with clients: even though thousands of reports come into the H1 triage queue, if you need to escalate something on a report, the platform managers take action and help get it reviewed.
What do you dislike about the product?
There’s really nothing to dislike. I understand that, from an H1 triage perspective, when they receive thousands of reports, it’s tough to triage every single one. However, sometimes they leave even a critical vulnerability for a week if we don’t raise the concern with their manager to get it reviewed.
What problems is the product solving and how is that benefiting you?
Sometimes researchers find RCE or command injection issues and provide a properly working proof of concept. That’s exactly what an organization needs at that point in time, because it helps them understand whether they are affected.
Jagdish SM
Collaboration on security findings has improved results but slow triage responses limit impact
Reviewed on Mar 30, 2026
Review provided by PeerSpot
What is our primary use case?
I have projects and companies reaching out to me to conduct security testing and find issues in their systems. I use HackerOne for that purpose.
What is most valuable?
You can collaborate with anyone who is interested in collaborating with you on a report. You can add them and split the bounty accordingly.
If you have a very critical vulnerability, some good companies will acknowledge it and pay you accordingly based on severity. For one of the vulnerabilities that was very severe, the company acknowledged it and paid me more than $2,000 USD.
What needs improvement?
Triage response time is a significant issue. Many researchers are now sending reports, but there is considerable delay in responses. For example, I reported something last week that was a critical bug, but I received a reply after a month. During that month, if I had a vulnerability containing confidential customer details, I could use it and publish it on the black market. The response time and triage speed are not fast enough. This is causing many people to leave HackerOne .
Another concern is that many companies delegate their triage part to HackerOne. As a HackerOne triager, something may look like a vulnerability to me, but they can close it as not applicable or anything else. However, when the company checks it themselves, they may find that it actually is a vulnerability. This happened to me before when they rejected a bug, but the company reviewed it and reopened it. There are many unfair things happening. Even though companies trust HackerOne triagers 100 percent, they should not because they leave out many unresolved issues.
For how long have I used the solution?
I am currently using Intigriti .
What do I think about the stability of the solution?
HackerOne was down for some time and the response was not good. There have been some issues regarding stability in recent times.
What do I think about the scalability of the solution?
HackerOne is easily scalable.
What was our ROI?
ROI is based on the time spent and the level of effort you put in. The ROI is very low nowadays. It is only good for some people, particularly big hackers with automation setups. For someone who is starting or in the middle, it is very difficult because you can spend 20 hours sending 20 reports but none of them gets anything. So the ROI is very low for some people and much higher for others.
Which other solutions did I evaluate?
I prefer Intigriti more than HackerOne because they have very good triagers who listen to you. Their response time is based on the severity. If I file a critical bug, their response time is quite good. The quality of triage is very good and they have very clear policies without anything random.
What other advice do I have?
There are many social platforms where you can find perspectives on addressing vulnerabilities. I give out solutions based on our current technology. HackerOne has their own blogs and partnerships with many vendors, so they publish reports and preventive measures for various things and patches. My overall rating for HackerOne is 6 out of 10.