Sold by: Darktrace
Darktrace Managed Detection and Response is a wrap-around
service that allows your team to focus on security outcomes
rather than managing the tool day-to-day. Our global SOC
triages, investigates and can escalate response actions on the
highest-priority alerts in your Darktrace environment (across
network, cloud, OT, endpoints and SaaS applications), buying
your team precious time to coordinate a remediation plan
while the threat is contained.
Alongside 24/7 SOC support
using a follow-the-sun model, our analysts are available for
queries round-the-clock, as well as regular review sessions to
ensure your operational excellence. You will also receive monthly
reports from our SOC, tracking the performance of your
products, contextualized against insights into the wider
threat landscape.
Overview
Darktrace Managed Detection and Response is a wrap-around service that allows your team to focus on security outcomes rather than managing the tool day-to-day. Our global SOC triages, investigates and can escalate response actions on the highest-priority alerts in your Darktrace environment (across network, cloud, OT, endpoints and SaaS applications), buying your team precious time to coordinate a remediation plan while the threat is contained. Alongside 24/7 SOC support using a follow-the-sun model, our analysts are available for queries round-the-clock, as well as regular review sessions to ensure your operational excellence. You will also receive monthly reports from our SOC, tracking the performance of your products, contextualized against insights into the wider threat landscape.
Highlights
- Security Operations Support With 24 by 7 access to world-class analysts, your security team can send unlimited queries if they need assistance during live threat investigations or even during day to day operations. Draw on Darktrace expert guidance to work through a problem, ensuring you benefit from their advanced product knowledge and wealth of threat hunting experience.
- Operational Efficiency Reports Twice a year, our analysts will review your deployment and deliver a report outlining your detection and response trends and AI Analyst alerts, high-hitting devices, and how your deployment is alerting in relation to defined attack phases. The report will provide consultancy insight with objectives and recommendations for optimizing and tuning your deployment for operational efficiency, and recommendations to improve your cyber security hygiene and posture.
- Quarterly Analyst Darktrace Managed Detection and Response Review Following on from the recommendations in your Operational Efficiency Report, one of our analysts will meet with you quarterly to ensure you are reaching the full capabilities of your Darktrace deployment. As an external expert in the tool, they offer best practice and tailored advice on streamlining your workflows, prioritizing alerts, model optimization, potential integrations, threat hunting and developing custom use cases
Details
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Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Custom Offer | Reach out to Darktrace representative for a custom offer | $1.00 |
Dimensions summary
This listing uses a single Contract pricing dimension: a Custom Offer priced in Units. There are no fixed tiers or published rates. Instead, you work with a Darktrace representative to build an offer sized to your needs. Pricing scales with the quantity of Units in your custom agreement. The service provides managed detection and response, where expert analysts monitor and investigate alerts across network, cloud, SaaS, and OT environments. Because terms are negotiated directly, you request a tailored quote rather than selecting from preset packages. Contact a representative to confirm scope, term, and Unit count for your environment.
Top-of-mind questions for buyers
The Unit is not fixed to a public definition. Your Darktrace representative sets what a Unit maps to when scoping your agreement. It typically reflects the size and coverage of your environment across network, cloud, SaaS, and OT. Confirm the exact Unit basis with your representative before signing.
Cost scales with the number of Units in your agreement. As coverage expands across more network, cloud, SaaS, or OT areas, your representative adjusts the Unit count in the custom offer. There is no automatic tier jump; changes are negotiated when you revise your agreement.
Analysts monitor and investigate your alerts around the clock, helping you detect and respond to threats across network, cloud, SaaS, and OT. They triage and prioritize high-priority threats and guide your response. This is a managed service, so expert support is part of what your Units cover.
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Helpful?
Vendor refund policy
Per Section 7.1 of the Darktrace Master Services Agreement: https://darktrace.com/legal/master-services-agreement
Custom pricing options
Request a private offer to receive a custom quote.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
Customer Portal support tickets and Phone support +44 (0)8081 893465
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Darktrace Managed Detection and Response is a wrap-around
service that allows your team to focus on security outcomes
rather than managing the tool day-to-day. Our global SOC
triages, investigates and can escalate response actions on the
highest-priority alerts in your Darktrace environment (across
network, cloud, OT, endpoints and SaaS applications), buying
your team precious time to coordinate a remediation plan
while the threat is contained.
Alongside 24/7 SOC support
using a follow-the-sun model, our analysts are available for
queries round-the-clock, as well as regular review sessions to
ensure your operational excellence. You will also receive monthly
reports from our SOC, tracking the performance of your
products, contextualized against insights into the wider
threat landscape.
Darktrace Managed Detection and Response is a wrap-around
service that allows your team to focus on security outcomes
rather than managing the tool day-to-day. Our global SOC
triages, investigates and can escalate response actions on the
highest-priority alerts in your Darktrace environment (across
network, cloud, OT, endpoints and SaaS applications), buying
your team precious time to coordinate a remediation plan
while the threat is contained.
Alongside 24/7 SOC support
using a follow-the-sun model, our analysts are available for
queries round-the-clock, as well as regular review sessions to
ensure your operational excellence. You will also receive monthly
reports from our SOC, tracking the performance of your
products, contextualized against insights into the wider
threat landscape.
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