Sold by: VT Team, Inc.Â
Professional support for etc and vcx on a Time and Materials basis. Our team delivers customized assistance to ensure your systems operate at peak performance, with flexible service options tailored to your specific technical requirements.
Overview
We offer comprehensive technical support for etc and vcx through a Time and Materials (T&M) billing model. Our expert team provides responsive assistance tailored to your specific implementation needs, ensuring optimal system performance and reliability.
For more information about our support packages or to discuss custom requirements, please contact our technical services team.
Highlights
- Fixes and Support for vcx (Pipelines for Amazon Connect)
- Fixes and Support for etc (Enterprise Toolkit for Connect)
- Managed Deployments and Optimizations
Details
New
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Pricing
Custom pricing options
Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.
Legal
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Support
Vendor support
Refunds will be provided upon opening a support ticket and working with the support team to resolve any technical or training issues. Refunds will be issued for any remaining complete months on contract term.
For support, please email support@vt.team , or dial +1 (888) 460-1615. You may also visit https://support.vt.team to submit a ticket.
Software associated with this service
By VT Team, Inc.
Code Migration Tool for Amazon Connect and Amazon Lex. Promote and migrate code from one environment to another seamlessly with our tool - vcx.
By VT Team, Inc.
etc was developed to allow business users to make Connect changes quickly and easily.
Change prompts, holidays, add numbers to spam lists, emergency open/close.
Today it offers much more, including a voice mail solution, dialer UI for admins and agents, callback UI and more.