
Overview
Spryker is the leading composable commerce platform for enterprises with sophisticated business models to enable growth, innovation and differentiation. Designed specifically for sophisticated transactionnal business, Spryker s easy to use, headless, API First model offers a best of breed approach that provides businesses the flexibility to adapt, scale and quickly go to market while facilitating faster time to value throughout their digital transformation journey. As a Global leader for Enterprise marketplaces for B2B and B2C, Thing Commerce, D2C, Spryker has empowered more than 150 global enterprise Customers and is trusted by brands such as Aldi, Siemens, Hilti and Ricoh. Spryker is a privately held technology company headquartered in Berlin, Germany, NewYork, USA and Sydney, Australia.
Highlights
- Spryker offers an Enterprise Marketplace Capability. An extension of its core product Spryker Cloud Commerce OS. While building our Marketplace Capability, Spryker developers have ensured a consistent user experience for the End Customer, Merchant and Marketplace Operator. A single platform and infrastructure avoids complex integration and licensing issues that often arise when a Marketplace is built on top of a different Ecommerce platform.
- Spryker App Composition Platform: Sprykers App Composition Platform allows Spryker Cloud customers to try out 3rd party services with their online business in the most seamless, secure and curated way. With the simple click of a button, our customers can connect to payment service providers, search and other third party integrations. No coding required!
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Introducing multi-product solutions
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Pricing
Dimension | Description | Cost/12 months |
|---|---|---|
Spryker | Variable licensing fees, please contact aws-marketplace@spryker.com | $900,000.00 |
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Standard contract
Customer reviews
Working with layered architecture has enabled complex B2B workflows and flexible pricing control
What is our primary use case?
I worked on Spryker Systems during my last project for Redington. They were selling B2B products on their site, which contained the custom checkout, custom cart page, and quote page that we generated. In Spryker Systems , we have Yves and Zed folders for the back-end, so creating modules requires knowledge of core PHP. The business logic works in layers; there are four layers in its architecture: business, business logic, front-end layer, and application layer where I had to work. Additionally, there is middleware through which I had to pass business logic to the front-end or vice versa to the back-end.
I can confirm that Spryker Systems can be used as a multi-channel platform. In my projects, I used Spryker Systems as an e-commerce site. It contains B2B and B2C, and it is language-based. I was able to change the language in multi-stores and utilize it according to my requirements for Spryker Systems.
If Spryker Systems could improve their code to reduce the layers, that would be beneficial. They are using the facade design pattern in coding; if they could use the factory or repository directly in the front-end or back-end, wherever the developer wants, that would be advantageous. This feature is what I would like to see added.
What is most valuable?
In Spryker Systems, the most valuable features are that the front-end is a separate part from the back-end. If I am working on the back-end, it is totally different from the front-end. When I connect these, I have a third folder available. When connecting these, I have to use this third folder. The Docker system image container is perfect for load balancing. In Spryker Systems, there is an EAV structure, but creating attributes there is tricky. I can add a basket over the cart; for instance, if I want to purchase bundle items for one customer, then I can add multiple products. After that, I can create a second bundle item in the cart and proceed with that. I can negotiate price there, and this functionality is also provided by Spryker Systems itself.
The price features are good in Spryker Systems. I can manage price according to customer groups or bases, which I think is valuable functionality.
What needs improvement?
In Spryker Systems, the main issue is that connectivity is too difficult. If I want to make a small change, I have to pass code through three layers: Zed, Yves, and middleware. This takes a lot of time to change things, and creating attributes for customers and products takes a lot of time as well; this is a significant disadvantage of Spryker Systems.
For how long have I used the solution?
I used Spryker Systems for around two years, during which I developed modules there and some other APIs to connect the front-end to the back-end. After that, I left Spryker Systems.
How are customer service and support?
I contacted their training partners only, not customer support. I believe it was Florin.
How was the initial setup?
To install Spryker Systems on a system, it is easy and not complicated, because Spryker Systems provides a Docker image. I can run two or three commands, and it will automatically install on the system; that part is not complicated at all.
What other advice do I have?
These are my skills and right now these are the skills which I am working on with these products. I am currently working on Adobe Commerce , specifically. I do not have experience with Adobe ColdFusion . I worked on Spryker Systems around one year ago. In the last year, I have left Spryker Systems. We were working on maintenance until December. After that, I completely moved on to the Adobe Commerce project. It is a company project. Our company is providing services to the Redington company, so it is a Redington project. It is only for web. I have not used the headless structure in Spryker Systems. For analytics features, I used a third-party tool like Google Analytics in Spryker Systems, not Spryker Systems itself, to analyze customer data and other user data. I will recommend Spryker Systems. If someone has a big product, then they can use Spryker Systems there. If they do not want to lose customers' sessions or lose their customers, then Spryker Systems is a viable option. My overall rating for this product is nine out of ten.
Headless architecture has powered high‑traffic APIs and accelerated complex commerce projects
What is our primary use case?
My main use case for Spryker Systems is very broad. We are creating a store and developing the API for headless purposes. We custom-created over 70 APIs here. Additionally, this system has over 120 stores, and we provide the product data feed to that system. It is a Fortune 500 company, and the daily hits on the system are around eight to nine million, which we are processing. The best part is that we optimized the system to have an API response time within 500 milliseconds, where the structure of the response of the Glue API is approximately a thousand lines.
What is most valuable?
Spryker Systems ' best feature is the publish and sync capability. When we are creating a Glue API, the front end, or the Yves side, this is a very good feature. All data is available in Redis and Elastic. You don't need to run, write, or execute a query for the database. All the data is present in Redis and Elastic, so the response time is very fast. This is the main significant feature in Spryker Systems.
Spryker Systems offers several best features, including that it is headless. All containers are running separately, such as Zed, Yves, Glue, the back office, and the backend gateway. All containers have separate PHP, and all features run separately. Because of that, the performance is very good. A single instance is not executing on the server side. By default, Spryker Systems provides us with the setup for the AWS environment. It is a PaaS system. You simply go and use this very quickly, and no DevOps person is required. They set up everything, such as CI/CD and everything you need.
Spryker Systems has positively impacted my organization because it is very trendy in Austria and Germany. The main scope is that every organization wants to increase its business. When we use Spryker Systems, we can say that we have increased our business.
What needs improvement?
For Spryker Systems, there is one major issue I see. There are no peer groups or developer channels where we can post our problems. If we go with Magento and other frameworks, there are many developers available there. You can search on Google, and there are multiple solutions available. You can see the solution, apply it, and then determine if you are able to solve your problem. This type of community resource is missing in Spryker Systems, so they need to do a lot of work on their side.
Some user-friendly features are missing in Spryker Systems. Right now, in the present release, they did some things, but they need to do much more from a normal user's point of view. Currently, Spryker Systems is only focused on developer points of view, such as how a developer can extend the functionality or inject functionality into the system. However, if we talk about default features, there are no features. For example, there is nothing for reporting, and if we go with the configuration, only basic configuration is available. No high-level or low-level configuration exists. For example, if we want to showcase something on the cart checkout page, you cannot simply go into the configuration and enable or disable things. These types of features are missing. If Spryker Systems works on these parts, then it is a very cool platform from a user's standpoint.
For how long have I used the solution?
I have been using Spryker Systems for three and a half years.
What do I think about the stability of the solution?
Spryker Systems is stable in my experience.
What do I think about the scalability of the solution?
From the scalability side, Spryker Systems is very scalable. There is the multi-feature capability, the modular approach, and multiple things are available from a scalability point of view.
How are customer service and support?
The customer support for Spryker Systems is very prompt. If you raise something, there are multiple incident categories, which means you need a response very quickly if it is a production issue. This is very helpful.
Which solution did I use previously and why did I switch?
Before Spryker Systems, I was working on Magento in a service-based company that introduced this system. At that time, Magento had some issues, such as slowness. One of our clients was saying that Magento is too slow. That is why we went to Spryker Systems, and Spryker Systems has better features and functionality.
Which other solutions did I evaluate?
I did not evaluate other options before choosing Spryker Systems. The client suggested we go with Spryker Systems, so we didn't explore other systems.
What other advice do I have?
Day-to-day, I am working on multiple projects that I am handling, including B2B, B2C, and the marketplace. If someone goes to the website or the web app and wants to purchase something, we are creating multiple e-commerce platforms. For example, we worked with the pharmacy or medical domain. Additionally, we also have experience in the automobile domain, and I also have experience in the electronics domain.
The main difference that Spryker Systems has made in my work is that if we have something that we need to create from scratch, there is a chance of increasing bugs. However, with a built-in feature that has been tested multiple times, there is low risk. Spryker Systems by default gives many features. For example, it has a modular architecture. If you want to extend something or if you want to inject it into Spryker Systems, it is very easy. A pretty simple format is present in Spryker Systems. From an extensive point of view or for a large project point of view, Spryker Systems is the best platform right now.
My advice to others looking into using Spryker Systems is that if they have very big product data or they have multiple payment gateways or multiple ERP integrations, they need to think about Spryker Systems. Spryker Systems gives us very extensive support for that. There are multiple things available. You simply go and develop or create a custom module. This is the modular architecture. For that particular size, you can choose Spryker Systems. I have given this review a rating of 9 out of 10.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Composable commerce has supported complex ecommerce builds but documentation still needs work
What is our primary use case?
My main use case for Spryker Systems is primarily for e-commerce. I use it to build new cases in the system as my client requires, exploring the features and conducting proof-of-concept projects over the last six months on how clients work and their requirements.
I do not have anything else to add about my main use case or any other interesting projects I have worked on with Spryker Systems .
What is most valuable?
The best features Spryker Systems offers, in my opinion, is that it is known as composable commerce. It contains numerous features and all the capabilities Spryker has. If you want to use it as a multiple system in a single place, that is the reason Spryker has much capability to achieve in the new AI era. If we want to use anything such as RabbitMQ or Docker , these are the capabilities Spryker has. I recommend Spryker for future clients as well.
Over the last six months, I have found that Spryker Systems' composable commerce and integration capabilities have helped me because Spryker also has the capability with Docker . Using Docker, I can easily install Spryker on my system and utilize Spryker's multiple services such as queue services with a single click. I really appreciate that capability.
Spryker Systems has positively impacted my organization as it is completely new to me. Right now, I am still expanding their features and exploring their capabilities. At an organizational level, I have found that multiple clients want a system that they can easily handle. Spryker is capable of doing it. At the organizational level, I have found many things that Spryker can easily achieve, and that is why Cognizant is ready to extend Spryker Systems' capabilities around their clients.
What needs improvement?
Spryker Systems could be improved if we can reduce the complexity level. The documentation needs to be explored more, and we need to reduce the complexity because Spryker works between multiple systems. That is the reason we need to reduce the integrability. Otherwise, it will be a more expandable format available to developers. It would be better if we provide better documentation.
For how long have I used the solution?
I have been using Spryker Systems for six months.
What do I think about the stability of the solution?
Spryker Systems is stable for me, but there are still many things we need to improve in Spryker to make it truly easy for clients as well.
What do I think about the scalability of the solution?
Spryker Systems can handle growth and increased demand easily as its scalability is correct.
Which solution did I use previously and why did I switch?
I previously used Adobe Commerce solution for the e-commerce system before exploring Spryker Systems. I have not switched to Spryker; I am just exploring the next option for the e-commerce system. I am still using Adobe Commerce and exploring Spryker because sometimes clients want a system where they can easily integrate data. I see that Spryker also has much capability, which is why I think this is the right time to explore their capabilities as well.
What was our ROI?
I have not seen specific outcomes or metrics, but Spryker has many capabilities that reduce a lot of integration. I do not have any specific metrics to share regarding return on investment right now.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing for Spryker Systems is that the pricing or setup cost is acceptable for me, but we need to provide a version which is publicly available for developers, so it would be helpful.
Which other solutions did I evaluate?
Before choosing Spryker Systems, I explored Shopify and found it to be completely a SaaS-based system. BigCommerce and Shopify provide many capabilities, which is truly easy for clients who want a website that can open up quickly in a day. Most of the time, they go with Shopify and BigCommerce because of the capabilities they have in their SaaS system. In another way, Spryker Systems and Adobe Commerce do not have such capabilities. Adobe Commerce has a SaaS-based system, but it really works and it has much cost, so low-cost clients are unable to purchase those versions.
What other advice do I have?
My advice for others looking into using Spryker Systems is that it depends on their requirements. If clients want to create a system that is large in scope and they want to expand their system, then Spryker is the best option for that type of client. However, it depends on the type of requirements they have. If they want to explore a system at the microservices level, then Spryker is the best option. I would rate this review a six out of ten.
Modular platform has boosted global B2B spare parts revenue but still needs stronger B2B focus
What is our primary use case?
My main use case for Spryker Systems is that we have an e-commerce solution in the company that focuses mainly on spare parts sales, but is not limited to that; we also have other options. A concrete example of how I use Spryker Systems in the spare parts sales area is that it serves as our e-commerce backend system.
What is most valuable?
The best features that Spryker Systems offers, in my opinion, are the modular system, the headless system, and the back office functionalities.
Spryker Systems has had a positive impact on my company because we were able to generate a significant revenue increase in our e-commerce area. That is not only due to Spryker Systems, but also because we placed a strong focus on e-commerce and developed a stable, global platform. Spryker Systems enabled us here.
What needs improvement?
I think Spryker Systems could be improved if Spryker pays more attention to their customers and focuses more on promoting B2B business with new features and use cases that are specifically tailored to B2B sales. There are no other improvements I would like to see for Spryker Systems.
For how long have I used the solution?
I have been using Spryker Systems for five years.
How are customer service and support?
Spryker Systems is a good company with good customer support. However, there are also problems and setbacks from time to time.
What other advice do I have?
I would recommend to others who are considering Spryker Systems that it is not for small companies. The focus should be on B2B sales. Someone who only sells T-shirts does not need the complexity of Spryker Systems.