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Spryker Cloud Commerce OS

Spryker Systems Australia Pty Ltd. | 1

Reviews from AWS Marketplace

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External reviews

135 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Hospitality

A promising start

  • March 19, 2024
  • Review provided by G2

What do you like best about the product?
Spryker has an easy user interface and it's quite simple to step in
What do you dislike about the product?
Difficult to get what are the 'out of the box' features.
What problems is the product solving and how is that benefiting you?
Purchase service digitalization


    Hospitality

I m still learning

  • March 19, 2024
  • Review provided by G2

What do you like best about the product?
The simplicity to manage products, as tecnical datas and other specificities.
What do you dislike about the product?
I feel it is very "product friendly", for other type of contents, its harder to understand what you can do pr not.
What problems is the product solving and how is that benefiting you?
Our clients are able to buy from different dellers in one platform.


    Supermarkets

Clean and innovative, on a good way

  • January 25, 2024
  • Review provided by G2

What do you like best about the product?
- clear and clean architecture
- seperated modules
- API ready
- follows clean code principles
- performance aware
What do you dislike about the product?
- mixed up code along version updates (could be commented)
- longlife deprecations
- deprecation markes without alternatives
- longterm learning
What problems is the product solving and how is that benefiting you?
- standard E-commerce shop platform
- provides ootb modules for standard online shop use cases


    Internet

Seamless Integration and Expert Guidance

  • December 27, 2023
  • Review verified by G2

What do you like best about the product?
Our experience with Spryker, guided by Arturo Eggler as our dedicated Customer Success Manager, has been nothing short of exceptional. The combination of Spryker's robust platform and Arturo's unwavering commitment has significantly contributed to the success of our project.
What stands out the most is the seamless integration of Spryker into our operations. The platform's flexibility and scalability have empowered us to meet our evolving business needs. Arturo's guidance in navigating and optimizing Spryker for our specific requirements has been instrumental in our positive experience.
What do you dislike about the product?
While, like any platform, there have been occasional challenges, Spryker's support team, led by Arturo, has consistently provided prompt and effective solutions. Any minor inconveniences were swiftly addressed, reinforcing our confidence in the platform's reliability.
What problems is the product solving and how is that benefiting you?
Spryker's Cloud Commerce OS provides a highly flexible and scalable architecture. This has allowed us to effortlessly tailor the platform to our unique needs, ensuring adaptability to changes in our business landscape and accommodating growth seamlessly.
Also, Spryker's focus on Experience Management has allowed us to create highly personalized customer journeys. The platform's tools for customization and personalization have significantly improved customer engagement and satisfaction.


    Retail

Good product for complex setup but poor in basic out of the box features

  • December 15, 2023
  • Review provided by G2

What do you like best about the product?
The fact that it can be easily tailored to need.
What do you dislike about the product?
There is many basic ecom fetures missing that you would find from competitors products
What problems is the product solving and how is that benefiting you?
We dont need to worry about the infrastructure but we are still able to modify the core product. So we get best of both worlds SaaS/On premise.


    Ari V.

Pros and Cons of a Robust E-Commerce Solution

  • November 29, 2023
  • Review provided by G2

What do you like best about the product?
It is a powerful, flexible, and scalable e-commerce platform that can handle complex and individual business models and requirements.

It has a modular and customizable setup that allows users to choose and integrate the features and third-party services they need.

It has a growing and innovative solution that is future-proof and offers a fast time-to-market.
What do you dislike about the product?
It has a learning curve that requires technical skills and resources to master and implement.

It has a higher cost and maintenance effort that may not be suitable for small or budget-conscious businesses.
What problems is the product solving and how is that benefiting you?
We needed a solution to extend our sales channels to cover B2B customers eCommerce needs. Also the possibility scale in the future to configurator use and punchout systems was a requirement.


    Andreas W.

Modular design for scalable e-commerce needs

  • November 20, 2023
  • Review provided by G2

What do you like best about the product?
Spryker Commerce OS shows a modular design and has strong API capabilities, catering well to scalable e-commerce needs, especially in terms of complex B2B sales structures.
What do you dislike about the product?
However, initial setup complexity and less user-friendly documentation might create challenges for newcomers. Customisation demands technical expertise which may limit its accessibility for smaller teams. Generally stable, extensive customisation could lead to occasional hiccups.
What problems is the product solving and how is that benefiting you?
Provide a customisable and scalable e-commerce B2B platform to cater to the needs of our customers while improving and extending our business model.


    Vincent V.

A Seamless Journey for New Users - Fast UI, Excellent Support, and a Growing Extension Marketplace.

  • November 17, 2023
  • Review verified by G2

What do you like best about the product?
Efficient UI, swift performance, excellent support with responsive customer success, and ongoing efforts to enhance the extension marketplace make my experience as a new Spryker user delightful.
What do you dislike about the product?
User-friendly aspects like UI and support are commendable. However, challenges arise for non-developers in executing advanced actions (e.g., imports/exports) and renaming product SKUs, impacting overall user experience.
What problems is the product solving and how is that benefiting you?
Spryker Cloud Commerce OS is helping solve our problem with connecting addtional brands/merchants and their separate ERP systems into one ecommerce platform for seamless operation.


    Cosmetics

Spryker is a powerful E-Com Toolbox with a very modular setup.

  • May 02, 2023
  • Review verified by G2

What do you like best about the product?
- Growing fast, future-proof solution
- Modular and very flexible setup
- Existing modules for 3rd parties (payment, tax calculation...)
- Excellent documentation available online
- Nice Look&Feel of the backoffice
What do you dislike about the product?
- Default configuration of the system is not always setup in the way most ecom websites would require it, more configuration required compared to some other ecom tools.
- Headless frontend (not Yves) seems to be more complex than expected as GlueAPI does not always provide all required information OOTB
- While the backoffice Look&Feel is very nice, the general UX of it could be improved (less views/less clicks)
- Poor Reporting/Dashboard features makes it almost mandatory to use external BI Tool even for checking basic sales data.
What problems is the product solving and how is that benefiting you?
Global rollout of B2C webshops in different markets with different volumetry/ERPs/language.
Spryker has been chosen mainly for it's modularity/flexibility (Microservices/APIs) to make it possible for our company to meet diverse specific local requirements in different countries while using a common core Ecom Platform.
Our goal in using Spryker was to find a solution which can offer a good compromise between global standardization and local flexibility - all with minimal complexity and maximum performance.


    Food & Beverages

Modular and flexible Commerce Framework

  • April 25, 2023
  • Review verified by G2

What do you like best about the product?
- Flexible, modular and future-proof architecture
- Provides lots of OOTB features
- State machine provides lots of flexibility when it comes to customizing the OMS part
- Motivated and skilled people behind the product
- Smooth GoLive experience
What do you dislike about the product?
- Steep learning curve, developer experience could be improved (e.g. documentation)
- Access to production system (logs etc.) needs improvement, but already on the roadmap
- Hiring people with relevant experience is quite hard since the product is relatively new
What problems is the product solving and how is that benefiting you?
Spryker helps to build custom, non standard business models on top of a strong framework with lots of commoditized commerce features which can easily be used