Sold by: Pronetx
AWS Free Tier
A CLI-based automation tool that migrates your Amazon Pinpoint engagement features to Amazon Connect proactive engagement. To use this tool, you need AWS credentials configured in your environment, Node.js 22 or later installed, and a single AWS account in a region supported by Amazon Connect. The required IAM permissions include access to Amazon Pinpoint, Amazon S3, Amazon Customer Profiles, and Amazon Connect. You will also need an Amazon Connect instance, or you can use the Express Setup provided by the tool.
Overview
Video
Amazon Pinpoint Migration Made Simple
Image
A CLI driven migration
Image
Assess before you migrate
Image
Migrate fast without losing control
Image
Trusted Amazon Connect delivery partner
Video
Product video
The Pronetx Migration Tool for Amazon Pinpoint is a CLI-based automation tool designed to help organizations migrate Amazon Pinpoint engagement capabilities to Amazon Connect proactive engagement with clarity, control, and lower risk.
The solution performs a read-only environment scan to take inventory of existing Pinpoint assets and evaluate migration eligibility before any changes are made. It can also automatically provision a production-ready Amazon Connect environment, including Customer Profiles, S3 storage, and required IAM roles, as needed. The tool then recreates supported campaigns, journeys, templates, segments, and endpoints in Amazon Connect to enable teams to transition faster with minimal manual rebuild effort.
Detailed migration reports provide full transparency into what was successfully migrated, what requires manual action, and any unsupported configurations that require review. This ensures organizations maintain control throughout the migration process while significantly reducing time, complexity, and operational risk.
The Pronetx Migration Tool is ideal for teams looking to migrate their Pinpoint customer engagement workflows to Amazon Connect with confidence while reducing the risk of business disruption associated with the October 2026 end of support for Amazon Pinpoint.
Highlights
- Make informed migration decisions: Structured assessments and read-only scans help organizations take inventory of Amazon Pinpoint assets and identify what can be automated, what requires review, and what actions to take next for a successful transition.
- Preserve critical customer engagement assets: Migrate supported campaigns, journeys, templates, segments, and endpoints to Amazon Connect without losing customer data or engagement logic.
- Migrate fast without losing control: Automation accelerates migration, with detailed reporting and validation to maintain visibility and support human review where needed.
Details
Sold by
Delivery method
Deployed on AWS
New
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
This product is available free of charge. Free subscriptions have no end date and may be canceled any time.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Vendor refund policy
This tool is provided free of charge. As no payment is required, refunds are not applicable. For questions or support, contact us at pinpoint@pronetx.com .
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Similar products
Let us take the undifferentiated heavy lifting of running the tech stack of your contact center, while you focus on the things that matter most for your business.
Professional Service support for IVR migration and transformation.
Our professional service helps contact centers deploy and optimize Amazon Contact Lens, empowering them to gain valuable insights from customer interactions. We assist in setting up automated GenAI enabled evaluations, real-time and post-call analytics, sentiment analysis, and transcription to enhance customer experience and agent performance. From seamless integration to ongoing support, our experts ensure your Contact Lens deployment is tailored to meet your business needs and maximize the potential of your contact center operations.
Amazon Connect Cases integrations
Transform your customer service and agent productivity with our GenAI Chatbot solutions. Our AI-powered, dual-facing chatbots provide personalized 24/7 customer support and assist agents with real-time data and automation. Seamlessly integrate with your existing systems and scale effortlessly as your business grows.
Customer reviews
No customer reviews yet
Be the first to review this product . We've partnered with PeerSpot to gather customer feedback. You can share your experience by writing or recording a review, or scheduling a call with a PeerSpot analyst.