About Pronetx
Let us take the undifferentiated heavy lifting of running the tech stack of your contact center, while you focus on the things that matter most for your business. We have full managed services offerings that go well beyond moves, adds, and changes. We learn your business and provide meaningful business insights that help you make better business decisions.
- Sold by Pronetx
Let us take the undifferentiated heavy lifting of running the tech stack of your contact center, while you focus on the things that matter most for your business.
- Sold by Pronetx
Our professional service helps contact centers deploy and optimize Amazon Contact Lens, empowering them to gain valuable insights from customer interactions. We assist in setting up automated GenAI enabled evaluations, real-time and post-call analytics, sentiment analysis, and transcription to enhance customer experience and agent performance. From seamless integration to ongoing support, our experts ensure your Contact Lens deployment is tailored to meet your business needs and maximize the potential of your contact center operations.
- Sold by Pronetx
Transform your customer service and agent productivity with our GenAI Chatbot solutions. Our AI-powered, dual-facing chatbots provide personalized 24/7 customer support and assist agents with real-time data and automation. Seamlessly integrate with your existing systems and scale effortlessly as your business grows.
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