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Arctic Wolf monitoring is exceptional
What do you like best about the product?
Arctic Wolf allows our security team to focus more on improving our security footprint while filtering out the "noise" that accompanies monitoring and alerting.
What do you dislike about the product?
There are no downsides that I can think of.
What problems is the product solving and how is that benefiting you?
Arctic Wolf allows our security team to focus their efforts on internal systems and improvements without having to spend time monitoring and alerting.
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Arctic Wolf in a Law Firm
What do you like best about the product?
The best aspect is the quickness of alerts.
What do you dislike about the product?
Some reports/alerts are challenging to understand.
What problems is the product solving and how is that benefiting you?
We are solving the problem of staying on top of security issues. We have realized the benefits of a safer network.
Recommendations to others considering the product:
Make sure you are prepared to invest the time and effort to get everything set up properly.
A great partner who gives and takes helpful feedback
What do you like best about the product?
the back and forth with our Concierge Security Team. Things we bring up as wants or needs are addressed. And they are helpful with recommendations to us.
What do you dislike about the product?
I wish the MDR product has as much visibility as the Managed Risk side. It feels like you really need both to get full value.
What problems is the product solving and how is that benefiting you?
Visibility both internally and externally. We've been scanning our high value servers for years, but were limited financially on what we could do. Now we are able to scan all of our networks and get feedback from the team on what priorities we should concentrate on first.
Arctic Wolf has been integral in the security overview and management of our small business network
What do you like best about the product?
Reports that immediately tell us when something happens and lets us know what AW is doing to mitigate it.
What do you dislike about the product?
I haven't had any issues with AW so far.
What problems is the product solving and how is that benefiting you?
They manage all our systems for vulnerabilities and all incoming and outgoing traffic for risks.
Arctic Wolf Helps me sleep at night
What do you like best about the product?
Arctic Wolf is quick to respond and escalate things when needed. We have fine tuned the process and have reduced the amount of incidents that are brought up. The SOC is very responsive and my core team is the same team I meet with every few months.
What do you dislike about the product?
There is not anything I can fill in about what I dislike. The process was easy to setup and maintain.
What problems is the product solving and how is that benefiting you?
I feel more confident about my network security and vulnerability risk having Arctic Wolf SIEM in my systems. I am able to quickly and proudly respond to cybersecurity audits that we are being protected.
Recommendations to others considering the product:
Do not wait to contact them. They are trustworthy, affordable and very knowledgeable in the cybersecurity market
Above and Beyond!
What do you like best about the product?
Speed of response\alerts, bringing them on board with us has allowed us to focus more on system upgrades\migrations, knowing that there are talented eyes monitoring our data 24x7.
What do you dislike about the product?
There is nothing to dislike! There is no downside.
What problems is the product solving and how is that benefiting you?
We reduced time spent reviewing logs and alerts, and also got a great status check on where we are in our industry.
Recommendations to others considering the product:
Listen to what they say, go with their endpoint agent and enjoy the Security Touch-points. You can learn a lot from them.
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