The Celonis Supply Chain Suite
CelonisReviews from AWS customer
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User-Friendly, Effective for Process Optimization
What do you like best about the product?
I really like that Celonis is very user-friendly, which makes it easy to navigate through its features. Its user interface is very nice, providing an aesthetically pleasing and intuitive experience. Additionally, the library of knowledge offered by Celonis is extremely good, providing me with access to a wealth of information and resources that are valuable for effectively utilizing the software.
What do you dislike about the product?
Sometimes, the data sources do not work well, though this seems to be more of an issue with external data sources from other companies rather than with Celonis itself.
What problems is the product solving and how is that benefiting you?
I use Celonis to create a digital twin of our processes, helping us fix processes and find bottlenecks within our company.
Amazing tool, quite messy sales strategy
What do you like best about the product?
This is a very comprehensive tool for process optimisation. You can achieve value quickly, all you need is to have strong sponsorship and the right use case.
What do you dislike about the product?
Seems that the licensing structure is always changing, all newest capabilities are always an add on for your current contract.
What problems is the product solving and how is that benefiting you?
Transparency, conformance, standarisation.
Impressive Results, But Adoption Can Be Challenging
What do you like best about the product?
So much impact and so much results compared to my work before
What do you dislike about the product?
How tricky it is to convince my own management and colleagues to use it
What problems is the product solving and how is that benefiting you?
Connect several systems (sap old and new) - provide context to data - give ability to dive deep
Empowering Platform for Building Custom Apps
What do you like best about the product?
That you can build your own app, Celonis is basically becoming a Software for everything.
What do you dislike about the product?
Currently not really anything, as I‘m just getting started.
What problems is the product solving and how is that benefiting you?
Shortening leadtimes from service processes
Outstanding Alerting Features with Action Flows
What do you like best about the product?
Alerting feature via action flows. Help us eliminator repetotive reporting tasks
What do you dislike about the product?
Copilot not being AI enough. All kpis I want to query about need to be pre defined
What problems is the product solving and how is that benefiting you?
Currently were still looking for benefit opoortunities
Excellent for Process Visualization and Customization
What do you like best about the product?
Celonis helps in visualizing and underatanding processes. It is very usufull for a lot of basic processes but you can add also custom process
What do you dislike about the product?
It is quite difficult to use the ocpm. Anyway the academy is a wonderful way to learn on your own
What problems is the product solving and how is that benefiting you?
It helps me company to perform and improve the customer experience
GREAT experience
What do you like best about the product?
The great opening, the wonderful experience and the celopass
What do you dislike about the product?
The breakfast could be more/better :/ but it was fine
What problems is the product solving and how is that benefiting you?
Saves money
User-Friendly and Collaborative, But Pricey with Limited Formatting
What do you like best about the product?
Easy to use, everyone looks at the same data
What do you dislike about the product?
The product is quite expensive. Additionally, it does not allow you to add pictures, and the formatting options are very limited.
What problems is the product solving and how is that benefiting you?
It brought transparency to our processes. By using task mining, we were able to clearly see the duration of each process and understand their associated costs.
Super Intuitive UI Makes It a Breeze to Use
What do you like best about the product?
Easy to use, Ui is super intuitive and overall user experience is fine
What do you dislike about the product?
slow customer support and some very silly bugs or misses in the application
What problems is the product solving and how is that benefiting you?
Mostly in supply chain and using ai in our company
Celonis Review
What do you like best about the product?
Celonis has been a game-changer for our process optimization efforts, giving us a clear, data-driven X-ray into how our operations truly run. While the initial setup and learning curve were a bit challenging, the visual insights it provides are incredibly powerful and have helped us identify some bottlenecks.
What do you dislike about the product?
There could be easy to watch tutorial videos for people new to the platform
What problems is the product solving and how is that benefiting you?
Business process inefficiencies such as manual procure to pay process
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