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    The Celonis Supply Chain Suite

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    Sold by: Celonis 
    Deployed on AWS
    Build a resilient supply chain with AI-powered automation from Celonis on AWS. Connect procurement and inventory to optimize costs, mitigate disruptions, and ensure on-time delivery.
    4.5

    Overview

    Modern supply chains face unprecedented volatility. From supplier delays and material shortages to logistics bottlenecks, organizations face constant threats to on-time delivery and profitability. A lack of real-time visibility and siloed processes across procurement, inventory, and planning prevent companies from responding effectively, leading to excess costs, lost revenue, and customer dissatisfaction.

    The Resilient Supply Chain Suite provides a unified, AI-powered command center for your entire supply chain, built to leverage the power of Celonis and the AWS Cloud. The solution uses Celonis process intelligence to provide a real-time, data-driven view of your operations, identifying current and future risks before they impact your business.

    This insight is the trigger for intelligent agents, powered by advanced AI and machine learning services on AWS like Amazon SageMaker and Amazon Bedrock. These agents execute automated workflows to optimize procurement, intelligently allocate inventory during shortages, and ensure your fulfillment promises are kept. This powerful synergy between Celonis and AWS closes the execution gap, transforming your reactive supply chain into a resilient and proactive powerhouse.

    Highlights

    • Achieve Strategic & Automated Procurement: Increase spend under management with AI-powered free-text harmonization, automate the purchase order lifecycle, and provide buyers with generative AI assistants for smarter sourcing and negotiation, all running on the secure and scalable AWS cloud.
    • Drive Intelligent Inventory & Order Fulfillment: Proactively manage material availability and mitigate the impact of shortages with intelligent allocation. Optimize lead times, automate warehouse operations, and improve on-time delivery with AI-driven insights and actions, preventing lost sales and improving customer satisfaction.
    • Unlock End-to-End Automation with Celonis and AWS: This suite is powered by a unique synergy where Celonis process intelligence identifies process inefficiencies and their business impact, which in turn activates AI running on AWS to execute immediate, intelligent improvements.

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    Pricing

    The Celonis Supply Chain Suite

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    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (1)

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    Dimension
    Cost/12 months
    Celonis AI Agent for Supply Chain
    $0.01

    AI Insights

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    Dimensions summary

    This listing offers one pricing dimension: the Celonis AI Agent for Supply Chain, billed by units under a contract. You buy the quantity of units your operations need, and the cost scales with how many units you commit to. There are no separate tiers or instance sizes to choose from. The AI agent works with the Celonis platform to analyze and act on supply chain processes such as order management, inventory, and procurement. To match unit quantity to your usage, plan your contract with the vendor.

    Top-of-mind questions for buyers

    The dimension bills by units, but the marketplace listing and seller content do not define what one unit maps to in concrete terms. Units may reflect agent capacity or usage volume. Confirm the exact unit definition and how each unit is counted with the vendor before you commit.
    You buy a set quantity of units under a contract, so cost scales with the number of units you commit to. The listing does not describe automatic scaling or overage billing beyond your committed units. To adjust unit quantity for peak periods, plan the count with the vendor.
    The AI agent works with the Celonis platform to act on supply chain processes like order management, inventory, and procurement. It draws on a digital twin of your operations to analyze processes, generate recommendations, and automate actions such as reallocating excess inventory to locations at risk of stockout.
    www.celonis.com
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    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

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    Support

    Vendor support

    All Celonis customers will have access to our comprehensive pre-sales support, implementation, and post-sales support and advisory. Moreover, access to the latest Process Mining and Automation technology and role-based training tracks. Please contact sales@celonis.de  for further queries.

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    Customer reviews

    Ratings and reviews

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    4.5
    339 ratings
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    339 external reviews
    External reviews are from G2 .
    Banking

    Revolutionary Digital Twins That Make Process Improvements Obvious

    Reviewed on Nov 08, 2026
    Review provided by G2
    What do you like best about the product?
    It provides a detailed digital twin of any process that is easy to interpret. Users immediately see the possibility of process improvements. It has been revolutionary in the way we think of processes
    What do you dislike about the product?
    Challenging to implement, with limited expertise, and very costly to implement
    What problems is the product solving and how is that benefiting you?
    Highlights process inefficiencies and has helped to improve processes that leads to better customer and colleague experience and improved costs
    Anonymous

    Strong Process Analysis, but with a Steep Learning Curve

    Reviewed on Nov 03, 2026
    Review provided by G2
    What do you like best about the product?
    I find that the possibilities of Celonis are almost inexhaustible once you understand the tool and its functions. I like that Celonis is regularly developed further and new, innovative functions and approaches to problem-solving are added. I appreciate the intuitive use and that I can tailor dashboards and analyses very specifically to our requirements. I can trace which paths a process has taken and delve deep into individual attributes with filters and filter my dashboards accordingly. I particularly value the Annotation Builder and the Prediction Builder, which allow me to make our processes smarter and provide them with context. Celonis also helps me analyze processes across systems, recognize important connections, and detect problems early through pattern recognition, rather than only when they become apparent to the customer.
    What do you dislike about the product?
    For me, the initial hurdle is relatively high: I first have to understand how data models and dashboards are built and how the tool works. Although Celonis provides us with a lot of support through service consultants, I find it difficult to build data science skills internally and fully understand and apply all functions. In my opinion, data integration and transformation, as well as the construction of data models, could be simpler and more intuitive. The initial setup was also relatively complex. However, after the first successful connection and project, it becomes noticeably easier, more intuitive, and understandable.
    What problems is the product solving and how is that benefiting you?
    With Celonis, I get important process context that is often lost with previous methods. I see how processes and influencing factors work across systems, can solve problems in depth, and react early through pattern recognition before problems become apparent to the customer.
    Jan F.

    Process optimization with Celonis: Intuitive tools, but UI improvement needed

    Reviewed on Aug 04, 2026
    Review provided by G2
    What do you like best about the product?
    I particularly appreciate the Annotation Builder, as it offers an easy way to integrate AI into a process. The Knowledge Models we have established across systems are essential. I find the integration with third-party systems great — for most systems, there are Celonis Standard Connectors. The pre-built Process Mining functions are also very helpful, as they make both data input and the sharing of Celonis Insights with various stakeholders straightforward.
    What do you dislike about the product?
    I find the UI-building experience sometimes lags behind, which can be annoying, and I encounter errors when creating task types.
    What problems is the product solving and how is that benefiting you?
    Celonis provides us with a contextual layer for process optimizations and facilitates the integration of AI through the Annotation Builder and Knowledge Models. It enables easy data integration and the sharing of insights, which significantly simplifies our work.
    Bracy C.

    Process

    Reviewed on Mar 18, 2026
    Review provided by G2
    What do you like best about the product?
    What I like best about Celonis is how effectively it turns complex operational data into clear, actionable insights.
    What do you dislike about the product?
    What I dislike about Celonis mostly comes down to complexity, cost, and adoption friction, especially for organizations that are earlier in their process‑mining journey.
    What problems is the product solving and how is that benefiting you?
    Celonis is solving the gap between how companies think their processes run and how they actually run, and that has very practical benefits for me in terms of clarity, decision‑making, and impact.
    Ane B.

    Intuitive, but Could Be More User-Friendly for Business Users

    Reviewed on Nov 07, 2025
    Review provided by G2
    What do you like best about the product?
    I like that Celonis offers the ability to see the complete flow in process mining, which I find very valuable as it helps to understand the full lifecycle of business processes. Additionally, the interpretation of this flow is easy, which is essential for making informed decisions quickly. Celonis is quite intuitive, meaning there is no steep learning curve, allowing me to adapt quickly and use the tool effectively without needing other support tools.
    What do you dislike about the product?
    I think Celonis could be a bit simpler for the business user. Although it is quite intuitive, simplifying it even more would be beneficial.
    What problems is the product solving and how is that benefiting you?
    I use Celonis for process mining, which helps me understand the complete lifecycle of our processes in an intuitive and easy-to-interpret way.
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