Perplexity API Platform

What do you like best about the product?

I like how easily I can do proper research on a topic. I usually start with a basic question, then find something interesting in the AI follow-up suggestions and ask about it to explore that particular angle further. Overall, it feels more like having a research assistant...

What do you dislike about the product?

Nothing major—just that I wish it did a better job distinguishing genuinely useful findings from information that’s only loosely related to the question. Also, some answers take a bit longer than I’d like.

What problems is the product solving and how is that benefiting you?

It saves me from spending hours jumping between tabs when I'm researching a new industry or trying to understand a competitor. I can get the basic picture, identify interesting angles and then investigate the important details myself.

What do you like best about the product?

I like how Perplexity makes research faster by combining AI-generated answers with web search and citations. It helps me quickly understand complex topics, verify information, and find useful sources without having to open dozens of websites.

What do you dislike about the product?

Perplexity is very useful for research, but there are a few areas where I think it could improve. During longer research sessions, the interface can start to feel a bit cluttered, which makes it harder to stay focused. I’d also like to see deeper integrations with the tools I already use as part of my workflow.

Performance is generally fast, though more complex searches can sometimes take noticeably longer. Pricing is another sticking point for me, because it’s harder to justify paying for advanced features when I only need them occasionally. Onboarding and support could also be clearer, especially when it comes to more advanced use cases.

My biggest concern is that Perplexity can sound very confident even when the sources are limited or unclear. Stronger source checking and more explicit uncertainty would make the answers feel much more trustworthy.

What problems is the product solving and how is that benefiting you?

Perplexity mainly saves me time when I need to research something. Instead of bouncing between a bunch of different websites and trying to figure out what information is reliable, I can usually get a solid starting point with the sources included right there. I use it for market research, competitor research, technical topics, and for checking out new tools or ideas. It’s especially helpful when I’m trying to understand something I’m not familiar with, because I can get up to speed much faster and make decisions without spending hours searching.

What do you like best about the product?

It saves me a lot of research browsing before I start designing. The AI models sources citations is so necessary for me. If I'm researching a design pattern or looking at how competitors structure something, I can actually open the sources and see where the information came from..The pricing is pretty affordable too.

What do you dislike about the product?

Sometimes the research is still too text-heavy for design work. If I'm researching visual patterns, I want to see more actual interfaces and examples rather than just descriptions of them. and its a bit slower to answer..

What problems is the product solving and how is that benefiting you?

I use it to explore different UI patterns, compare how products structure their pages, and even ask for alternative ways to solve the same UX problem. It saves me a lot of research time... and its very good to find out great relevant answers for me..

What do you like best about the product?

Its natural search UI and the ability to tee up interesting options off what we've been discussing is good

What do you dislike about the product?

Its ludicrously unreliable. And whilst it started off its now idiotically expensive burning through $1,500 in two days whilst achieving next to nothing. Support are chocolate tea pots these days when they were responsive at first. The guardrails are non existent despite how many times you reiterate it. Has led to numerous GDPR disasters. Avoid like the plague

What problems is the product solving and how is that benefiting you?

Its not

What do you like best about the product?

Very clean and easy to work with. The deep research is also pretty fast and accurate. For market research, I don’t want random answers, and Perplexity gives me the source right next to the information so I can open the report, article, or company page and verify it myself. That makes the research much more usable and trustworthy for my needs...

What do you dislike about the product?

When I’m researching industry numbers, I still have to check original sources since different reports often use completely different definitions. Perplexity is helpful for pulling those numbers but it doesn’t resolve conflicts between them or make inconsistent data line up. The paid plans feel a little expensive, but they make more sense if you’re doing this kind of work every day and need deeper research.

What problems is the product solving and how is that benefiting you?

The biggest one is research time. If I'm working with a new industry, I can ask about the market, major players, recent changes, customer pain points and competitors without doing 20 separate searches. It gives me somewhere to start, then I go deeper into the useful sources.

What do you like best about the product?

Perplexity is great for detailed research.

What do you dislike about the product?

Sometimes the explanations are hard to understand

What problems is the product solving and how is that benefiting you?

In-depth research on a subject used for a case study

What do you like best about the product?

It’s easy to use. Instead of digging around, I get a clear answer right away.

What do you dislike about the product?

Sometimes, Perplexity gives answers that are too short.

What problems is the product solving and how is that benefiting you?

Perplexity tackles several major pain points in modern information gathering and changes how I interact with the internet, making the overall experience feel more streamlined and user-friendly.

What do you like best about the product?

It provides synthesized answers with footnotes, which lets me verify facts directly. The multi-step deep dives for technical troubleshooting also give me solid solutions.

What do you dislike about the product?

Sometimes it doesn’t understand the problem when it’s complex. When I switch to Pro Search, it takes a long time to provide an answer, and sometimes the request never returns a response.

What problems is the product solving and how is that benefiting you?

Deep thinking, market analysis, suggestions, and data preparation—now I don’t have to collect details from multiple web pages. I can get accurate details with a single prompt.

What do you like best about the product?

Perplexity was the first “Deep Research” solution I came across. It’s still a competitive option when I need to research a topic, and it continues to hold up well for that kind of work.

What do you dislike about the product?

There’s a major lack of support. I’m also seeing an accuracy issue with the usage tracking for the agentic “Computer” feature: everything shows as zero. In the usage panel, there’s no record of me using this feature even though I did. Their AI support bot initially told me it was impossible until I shared screenshots. After that, it said it was connecting me to support, but it has been stuck on “Waiting for an agent to join” for the past 10+ hours. I also joined their discord. No answer yet. When I search for a better way to get help I just see others complaining about no support.

What problems is the product solving and how is that benefiting you?

It’s great for finding answers on in-depth topics, and it’s also helpful for shopping. It is very fast.

What do you like best about the product?

It is useful for the people who does research and development, the answers it gives are most accurate and useful. Also the agent helps to do any tasks automatically and saves a lot of time. The Ui/Ux is so minimal and clean useful for easy navigation. The performance is so good. The pricing can be a little better and lower.

What do you dislike about the product?

There can be more student offers and can be a little better improved in the search engine and task and the support can be improved.

What problems is the product solving and how is that benefiting you?

The agentic browser helps to automate user requirements and can be used to interact with other services.