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    Decisions Enterprise Platform

    Decisions is an orchestration platform that unifies workflows, rules, AI agents, integrations, and process intelligence to automate and govern complex work. Visual tools help teams build applications and coordinate processes across people, systems, and AI with deterministic control.

    Ratings and reviews

    4.5
    45 ratings
    2 star
    1 star
    71%
    27%
    2%
    0%
    0%
    0 AWS reviews
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    45 external reviews
    External reviews are from G2 .

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    Reviews (45)
    Building Materials

    Flexible Rules and a Customizable Dashboard

    Reviewed on Sep 22, 2026
    Review provided by G2
    What do you like best about the product?
    The flexibility of rules within the software, as well as the customizable dashboard option.
    What do you dislike about the product?
    More complicated than what I was previously using. Need some technical experience to better understand how to build
    What problems is the product solving and how is that benefiting you?
    Automating processes throughout the company
    Donnie W.

    Robust Options and Features That Expand Use Cases

    Reviewed on Sep 22, 2026
    Review provided by G2
    What do you like best about the product?
    Options and features are robust. Allows for more use cases
    What do you dislike about the product?
    The additional options and features make the initial learning curve a lot more complex than other platforms
    What problems is the product solving and how is that benefiting you?
    A customizable dashboard for tasks, processes, and analytics that I didn’t previously have. Also the ability to move between workflow states easily
    Vitalii T.

    Responsive, Customer-Oriented Support for Decisions Automation

    Reviewed on Sep 21, 2026
    Review provided by G2
    What do you like best about the product?
    The technical support is responsive and genuinely customer-oriented.
    What do you dislike about the product?
    Lots of time people wrongfully think about Decisions as a website constructor not the automation tool
    What problems is the product solving and how is that benefiting you?
    Faster development time compared to traditional development. Business people can develop small automation projects without involving programmers
    Jennifer T.

    Freedom and Flexibility, with Continuous Improvements

    Reviewed on Sep 21, 2026
    Review provided by G2
    What do you like best about the product?
    I like the freedom and flexibility that Decisions offers, as well as the fact that the tool is constantly improving.
    What do you dislike about the product?
    Dart isn't the best with answers, often giving inconsistent information.
    What problems is the product solving and how is that benefiting you?
    Decisions is managing our referrals, as well as the entire employee life cycle.
    Foluso F.

    Decisions: Usable and Efficient,Needs Better Integration

    Reviewed on Mar 17, 2026
    Review provided by G2
    What do you like best about the product?
    I like the ease of use of Decisions. The initial setup was pretty easy.
    What do you dislike about the product?
    Integrating into existing software is a bit challenging and working with professional services can be improved.
    What problems is the product solving and how is that benefiting you?
    Decisions accelerates development with ease of use and integrates process mining. It was an easy setup compared to Camunda.
    Piotr D.

    Great for Real Test Case Flows, but Data Flow Complexity Can Get in the Way

    Reviewed on Mar 16, 2026
    Review provided by G2
    What do you like best about the product?
    Posibility to form flow basen on real test case studies
    What do you dislike about the product?
    Data flow complexity inside flow. Can be misleading
    What problems is the product solving and how is that benefiting you?
    No sure yet
    Manjot S.

    Excellent Low Code Tool

    Reviewed on Sep 09, 2025
    Review provided by G2
    What do you like best about the product?
    The best about Decisions tool is : it is so easy to use, the build design is more user friendly and it scalable and very easy to build applications even for the people who does not have coding experience. This tool rocks trust me!
    What do you dislike about the product?
    The only thing i dislike about decisions is sometimes there is latency issue while loading projects in 9.6 version but thats is also fixed in newer versions.
    What problems is the product solving and how is that benefiting you?
    Decisions helps in integrating with any 3rd party applications so easily, writes the code for you where you just have to drag and drop and backend is taken care by this tool. I have been using it past many years, trust me i have built many scalable user friendly applications without writing a single line of code I just love decisions I solely have developed more than 10 applications and more than dozen poc's and even there support team is so helpful This tool rocks and support team too <3
    Mel C.

    Decisions is a great project!

    Reviewed on Jul 22, 2025
    Review provided by G2
    What do you like best about the product?
    The capability of the software to tackle any project is awesome. We've been able to use it in many cases in the company. Some cases where we could have used traditional developers, we've been able to use our Decisions team to make a great solution.
    What do you dislike about the product?
    I haven't ran into any downside, besides training a new developer in the software, DOES take some time. That could also be affected by which project they will first be working on. I have to say, the training materials offered by Decisions is great though.
    What problems is the product solving and how is that benefiting you?
    Automating case management. Being able to track items going through a process has been huge.
    Insurance

    Great for designing flexible and re-usable logic without coding.

    Reviewed on Jun 23, 2025
    Review provided by G2
    What do you like best about the product?
    Decisions allows our team to develop custom rating formulas that can be updated and changed quickly and easily. This has allowed changes that used to take several months to work through traditional development cycles to be completed in days, even with proper testing and validation.
    What do you dislike about the product?
    The platform has very strong rules, data, and logic capabilities. It also offers UI/UX capabilities to completely author small to medium size applications within the platform. These UI capabilities are not as mature as the logic / rules side of the designer, although they are making some significant improvements in this area.
    What problems is the product solving and how is that benefiting you?
    Automation of insurance rating and appetite (are we willing to write business for this specific client).
    Hospital & Health Care

    Able to create complex data flows

    Reviewed on Oct 08, 2024
    Review provided by G2
    What do you like best about the product?
    Software is able to generate complex forms and flows.
    What do you dislike about the product?
    Poor upgrade path for .Net compatibility.
    What problems is the product solving and how is that benefiting you?
    Eliminating manual forms