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Reviews from AWS customer

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12 reviews
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External reviews are not included in the AWS star rating for the product.


    Anudeep N.

Great way to automate your Market

  • December 12, 2023
  • Review provided by G2

What do you like best about the product?
It provides ootb built in templates where we can easily automate the process as per business needs
What do you dislike about the product?
Sometimes its hard to integrate with other apis
What problems is the product solving and how is that benefiting you?
It targets the right market where it understands the trend of the user by ai sales automation


    Max L.

Easy to use and customize

  • October 09, 2023
  • Review provided by G2

What do you like best about the product?
Pegasystems Customer Engagement Suite provides a set of features. The customization options are improved. Its an established framework, in the industry.
What do you dislike about the product?
Its user interface lacking in appeal and modernity. This makes it less user-friendly and more difficult to navigate.
What problems is the product solving and how is that benefiting you?
Pegasystems Customer Engagement Suite has the ability to help us analyze customer behavior and preferences. This creates personalized experiences for our customers leading to satisfaction levels.


    Mrinal G.

Easy automation tools using AI

  • June 16, 2023
  • Review provided by G2

What do you like best about the product?
The whole UI of the tool is so simple to use and makes the process of automation smooth. This tool reduces time and makes sales performance efficient.
What do you dislike about the product?
The size of the application is quite significant. Therefore it lags and shuts down quite often.
What problems is the product solving and how is that benefiting you?
It makes learning, handling and maintaining of sales process straightforward, simple and automated.


    Zach C.

Pega Tool

  • April 20, 2023
  • Review provided by G2

What do you like best about the product?
Makes the processing of client information very intuitive.
What do you dislike about the product?
Does not give an option for start to finish.
What problems is the product solving and how is that benefiting you?
Makes taking care of clients straightforward and in a user-friendly way.


    Sumeet Y.

A Link between market and business decisions

  • April 01, 2023
  • Review provided by G2

What do you like best about the product?
Great data visualization tools, analytics, and analysis features provide deeper insights about market requirements and in making business decisions
What do you dislike about the product?
This tool requires extensive training for new people and completely understanding applications its usage. That means users need to invest time in learn the application.
What problems is the product solving and how is that benefiting you?
The ease of accessing past calls and understanding the cycle of the sales process. The tool even summarizes with an email for the user to understand the history and formalize.


    Rajat M.

Pega sales is the next big tool for sales forecasting!

  • March 30, 2023
  • Review provided by G2

What do you like best about the product?
Lega sales is very easy to use and operate. The functions are user-friendly and allows you to customise as per the insights you are looking for. Its an automated tool, no hassle to analyse and feed the data every time. Saves a lot of time and manual effort.
What do you dislike about the product?
So far no disconnect on my usage. Love the product to be honest.
What problems is the product solving and how is that benefiting you?
1. Eliminated the manual effor in making dashboards
2. Saves a lot of time
3. Accuracy and attention to detail
4. The data cuts are very insightful


    Financial Services

Requires a lot more updates

  • January 17, 2023
  • Review provided by G2

What do you like best about the product?
It's efficient and easy to utilize for the sales team.
What do you dislike about the product?
It goes down a lot and lags. Sometimes there are difficulties in opening PEGA because it is down creating slowdowns for the team.
What problems is the product solving and how is that benefiting you?
N/A


    Hospital & Health Care

AI meets Sales

  • August 22, 2022
  • Review provided by G2

What do you like best about the product?
AI-guided sales strategies. Reduces go to market time
What do you dislike about the product?
The Cost. I understand it's a premium product. But there always is room for discounting
What problems is the product solving and how is that benefiting you?
Sales Optimization


    Telecommunications

Pega Sales Automation is a good tool

  • February 24, 2022
  • Review provided by G2

What do you like best about the product?
It is a good tool for automation. I like how easy it is to use. I like the simple design that is very intuitive for the user
What do you dislike about the product?
Sometimes the tool is a bit slow. There is also some learning curve when using the tool but once you get the hang of it it is really useful
What problems is the product solving and how is that benefiting you?
We can use it when we are doing some repetitive tasks because we can easily automate it and just leave the system. The automation of the system makes it easier to manage


    Computer Software

AI Powered Sales Automation Tool

  • February 24, 2022
  • Review provided by G2

What do you like best about the product?
The primary purpose of this tool is to enhance efficiency and improve sales performance. It helps in increasing productivity with an AI-based analysis for better sales.
What do you dislike about the product?
As it is a complex application, The data fed into the tool needs more specific inputs. It can be a drawback to a certain extent if there is no additional customer data.
What problems is the product solving and how is that benefiting you?
Pega Automation systems is a powerful tool that helps solve significant sales issues using AI-based analysis, which also helps in the process and customer relationship.