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Tridion Docs
Tridion Docs is a structured content authoring, management and collaboration tool using the DITA standard. Also known as a Component Content Management System (CCMS), it allows you to easily launch your portal or AI assisted content delivery channel for product documentation, support information, policies, procedures, guidelines or other information.
Reviews (3)
Medical Devices
reliable, good core functions, but poor usability and prone to complexity
Reviewed on Dec 07, 2023
Review provided by G2
What do you like best about the product?
Relibable ability to handle massive amounts of content with multiple users and types of publications. Somewhat flexible within DITA standards. We depend on this system daily for authoring, editing, and publishing, along with managing translations (export/import/publish).
What do you dislike about the product?
Repetitive/bulk tasks are excessively laborious. Overall UX is poor. Proprietary features (variables and conditions) can be 'gotchas'. Flexibility can easily lead to complexity, where content is tangled up and full of land mines. You can create PDFs or HTML or otehr formats, but multiple 3rd-party options mean it's hard to keep the outputs consistent. Integrations with other systems are difficult and costly. Help/documentation is poor. User API is weak.
What problems is the product solving and how is that benefiting you?
Need to manage a massive amounts of technical user documentation, across multiple business units, and including translations for global customers.
Computer Software
SDL Review
Reviewed on Dec 07, 2021
Review provided by G2
What do you like best about the product?
The option to reuse content using this CMS.
What do you dislike about the product?
I do not dislike anything in this useful CMS.
What problems is the product solving and how is that benefiting you?
- Allows multiple users to work simultaneously.
- Undo and redo content changes is easy.
- Reusability of templates
- Undo and redo content changes is easy.
- Reusability of templates
Shivani P.
SDL Tridion Review
Reviewed on Jan 28, 2019
Review provided by G2
What do you like best about the product?
A lot of options to work with. Components, Component Templates etc.
What do you dislike about the product?
Need to add a lot of our own add on to suit our needs. (with SDL Tridion 2013 at least)
What problems is the product solving and how is that benefiting you?
Content Management. Reusing components, creating templates, schemas is easy to do.