BigPanda

What do you like best about the product?

the centralized visibility and alert correlation

What do you dislike about the product?

The interface could possibly feel overwhelming for new users

What problems is the product solving and how is that benefiting you?

It reduces alert overload by consolidating related alerts into a single incident

What do you like best about the product?

I find BigPanda extremely useful for alert aggregation and monitoring, serving as our go-to platform for managing alerts from various source systems. I like how it consolidates all alerts onto one screen, groups similar alerts, and allows us to see who is assigned to each alert. The ease of integration from different sources is also a huge plus. It saves time and boosts my team's efficiency, enabling us to be more proactive with alerting. I also appreciated that the initial setup was pretty easy and I like the versatility that BigPanda offers.

What do you dislike about the product?

I find that BigPanda's mobile functionality could use some improvement. It's not very easy to see and close alerts on mobile devices, and navigating the mobile interface can be a bit cumbersome. Enhancing the mobile UI would definitely make it easier to view and interact with alerts efficiently.

What problems is the product solving and how is that benefiting you?

BigPanda aggregates alerts, making monitoring efficient by displaying all alerts on one screen and grouping them. It integrates easily with different sources, saving time and enabling proactive alert management, crucial for our app support workflows.

What do you like best about the product?

It has been very helpful in automating one of our critical alerting engines.

What do you dislike about the product?

Pretty costly so comparisons with the other options constantly are made. The interface is not easy for beginners

What problems is the product solving and how is that benefiting you?

It automates a critical requirement of monitoring, thus helping the Ops and command center to stay abreast of updates in the cluster

What do you like best about the product?

I like that BigPanda consolidates alerts by feeding data from all of our separate monitoring tools and grouping the noise into single, actionable incidents. It helps in reducing alert fatigue, speeds up root cause analysis, and stops team finger pointing. I appreciate how I can immediately see the sequence of events like a network switch dropping first, causing the database to time out, and then the app to fail. This insight prevents redundant work and ends the blame game, so there's less dashboard hopping. The initial setup was also pretty straightforward, I'd rate it a 9 out of 10.

What do you dislike about the product?

Nothing in particular, just started using it.

What problems is the product solving and how is that benefiting you?

I use BigPanda for alert consolidation, reducing alert fatigue, speeding up root cause analysis, and ending team blame games. It saves time by reducing dashboard hopping and preventing redundant work.

What do you like best about the product?

I like that it filters out irrelevant data, so IT operators can focus on the most critical threats.

What do you dislike about the product?

Haven’t really found anything that I dislike about it.

What problems is the product solving and how is that benefiting you?

It keeps me from having to do incident reports on my own.

What do you like best about the product?

I really like BigPanda's ability to correlate multiple alerts into a single incident, which makes managing incidents more efficient. The real-time incident updates are great, and I appreciate how seamlessly it integrates with tools like ServiceNow and Datadog.

What do you dislike about the product?

The setup can be complex and the interface could be more intuitive for new users. The setup could be simplified with guided onboarding, pre-built templates while the interface could be improved with a cleaner layout.

What problems is the product solving and how is that benefiting you?

I use BigPanda to consolidate, correlate, and prioritize IT alerts, allowing us to detect incidents faster and find their root cause. I like the ability to correlate multiple alerts into a single incident and the real-time incident updates with seamless integrations.

What do you like best about the product?

I like BigPanda for its ease of use and implementation. I also appreciate that all the ISO 27001 standards and compliance are embedded into it.

What do you dislike about the product?

I would like to suggest that they should approach the enterprise market more aggressively.

What problems is the product solving and how is that benefiting you?

I use BigPanda for network security and infrastructure management, solving access control issues and securing network infrastructure. I like its ease of use and implementation, and appreciate that ISO 27001 standards and compliance are built-in.

What do you like best about the product?

BigPanda excels at correlating alerts from multiple monitoring tools into clear, actionable incidents. This helps reduce alert noise, speeds up root-cause analysis, and enables IT operations teams to resolve issues faster with AI-driven insights.

What do you dislike about the product?

Nothing to share about the BigPanda product as of now.

What problems is the product solving and how is that benefiting you?

BigPanda helps eliminate alert overload by correlating related events into a single incident. This enables faster root cause analysis, reduces MTTR, and improves the overall efficiency and reliability of IT operations.

What do you like best about the product?

ts agentic AI-powered correlation engine, which gives IT operations teams something they rarely get: clarity. It cuts through massive volumes of alerts and noise, helping teams detect, triage, and prevent incidents far faster and with far less manual effort

What do you dislike about the product?

the biggest drawbacks tend to show up around complexity, cost, and the learning curve — especially for teams trying to modernize legacy environments.

What problems is the product solving and how is that benefiting you?

BigPanda reduces noise, accelerates incident response, and gives you unified visibility across your stack — which directly improves uptime, MTTR, and team efficiency.

What do you like best about the product?

There seems to be less issues and outages during the work day

What do you dislike about the product?

I don't have a specific item that I dislike as this is the first time we are using AI software similar to BigPanda

What problems is the product solving and how is that benefiting you?

IT incidents are alerted much faster leading to more ample work time.