Sold by: BigPanda
Deployed on AWS
BigPanda Incident Intelligence and Automation, powered by AIOps, supports companies of all sizes to prevent service outages, improve incident management, and deliver extraordinary customer experiences.
4.5
Overview
ITOps, NOC, DevOps and SRE teams struggle with manual and reactive incident response capabilities that are badly suited for the scale, complexity and velocity of modern IT environments, resulting in painful outages. BigPanda helps by transforming IT data into actionable intelligence and automation, enabling incident response teams to increase uptime, efficiency, and velocity.
For a custom quote or private offer, please contact your local BigPanda representative.
Highlights
- Collect, filter and enrich your siloed observability data, eliminating noise
- Use AI to correlate observability, topology and change data, accelerating triage
- Automate incident investigation, escalation and remediation processes, reducing MTTR
Details
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Features and programs
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Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
P20 | 20,000 Credits with 1000:1 Events to Credit Ratio | $231,840.00 |
P30 | 30,000 Credits with 1000:1 Events to Credit Ratio | $347,760.00 |
P40 | 40,000 Credits with 1000:1 Events to Credit Ratio | $463,680.00 |
P50 | 50,000 Credits with 1000:1 Events to Credit Ratio | $579,600.00 |
P60 | 60,000 Credits with 1000:1 Events to Credit Ratio | $695,520.00 |
Vendor refund policy
No Refunds
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Customer reviews
Edward T.
A Game-Changer for Alert Management
Reviewed on Jul 09, 2026
Review provided by G2
What do you like best about the product?
I like that BigPanda consolidates alerts by feeding data from all of our separate monitoring tools and grouping the noise into single, actionable incidents. It helps in reducing alert fatigue, speeds up root cause analysis, and stops team finger pointing. I appreciate how I can immediately see the sequence of events like a network switch dropping first, causing the database to time out, and then the app to fail. This insight prevents redundant work and ends the blame game, so there's less dashboard hopping. The initial setup was also pretty straightforward, I'd rate it a 9 out of 10.
What do you dislike about the product?
Nothing in particular, just started using it.
What problems is the product solving and how is that benefiting you?
I use BigPanda for alert consolidation, reducing alert fatigue, speeding up root cause analysis, and ending team blame games. It saves time by reducing dashboard hopping and preventing redundant work.
Stephen V.
Filters Out Irrelevant Data So IT Can Focus on Critical Threats
Reviewed on Jul 07, 2026
Review provided by G2
What do you like best about the product?
I like that it filters out irrelevant data, so IT operators can focus on the most critical threats.
What do you dislike about the product?
Haven’t really found anything that I dislike about it.
What problems is the product solving and how is that benefiting you?
It keeps me from having to do incident reports on my own.
Palak G.
Effortless Incident Management with Real-Time Insights
Reviewed on Jul 04, 2026
Review provided by G2
What do you like best about the product?
I really like BigPanda's ability to correlate multiple alerts into a single incident, which makes managing incidents more efficient. The real-time incident updates are great, and I appreciate how seamlessly it integrates with tools like ServiceNow and Datadog.
What do you dislike about the product?
The setup can be complex and the interface could be more intuitive for new users. The setup could be simplified with guided onboarding, pre-built templates while the interface could be improved with a cleaner layout.
What problems is the product solving and how is that benefiting you?
I use BigPanda to consolidate, correlate, and prioritize IT alerts, allowing us to detect incidents faster and find their root cause. I like the ability to correlate multiple alerts into a single incident and the real-time incident updates with seamless integrations.
Ambrish M.
Effortless Security Management with BigPanda
Reviewed on Jul 04, 2026
Review provided by G2
What do you like best about the product?
I like BigPanda for its ease of use and implementation. I also appreciate that all the ISO 27001 standards and compliance are embedded into it.
What do you dislike about the product?
I would like to suggest that they should approach the enterprise market more aggressively.
What problems is the product solving and how is that benefiting you?
I use BigPanda for network security and infrastructure management, solving access control issues and securing network infrastructure. I like its ease of use and implementation, and appreciate that ISO 27001 standards and compliance are built-in.
Sayed M.
BigPanda Turns Alert Noise into Actionable, AI-Driven Incidents and remediation
Reviewed on Jul 02, 2026
Review provided by G2
What do you like best about the product?
BigPanda excels at correlating alerts from multiple monitoring tools into clear, actionable incidents. This helps reduce alert noise, speeds up root-cause analysis, and enables IT operations teams to resolve issues faster with AI-driven insights.
What do you dislike about the product?
Nothing to share about the BigPanda product as of now.
What problems is the product solving and how is that benefiting you?
BigPanda helps eliminate alert overload by correlating related events into a single incident. This enables faster root cause analysis, reduces MTTR, and improves the overall efficiency and reliability of IT operations.