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Zapier

Zapier

Reviews from AWS customer

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External reviews

1,863 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Jayeshkumar B.

Very good platform to build automations

  • August 13, 2025
  • Review provided by G2

What do you like best about the product?
Very good UX, its is so easy to build automatons on Zapier
What do you dislike about the product?
Zapier is not a good platform to build enterprise grade automations.
What problems is the product solving and how is that benefiting you?
Zapier is solving the problem of integration.


    Marketing and Advertising

Great time saver!

  • August 12, 2025
  • Review provided by G2

What do you like best about the product?
The history feature is fantastic for identifying if there is any issues with a run and exactly what caused it. You can then fix the problem and re-run it saving so much time from manually taking over. It's so easy to set up new workflows with an endless amount of tools to integrate I'm constantly increasing the amount of automation we have
What do you dislike about the product?
Sometimes the limited functions within an integration can be frustrating but that's often caused by the company you're connecting to rather than Zapier
What problems is the product solving and how is that benefiting you?
It's completely changed our marketing approach where we can send much more targeted marketing at scale without needing to resort to generic newsletters. We've also sped up our outreach so when someone completes a form we can have a personalised response back to them faster than it would take someone to check their email.


    Kailash R.

Better discovery of apps and their purpose

  • August 11, 2025
  • Review provided by G2

What do you like best about the product?
UI/UX. I find setting up flows quite easy.
What do you dislike about the product?
Room for improvement:
1. Better documentation to enable faster discovery of right app integration. Quite convinced this may improve retention.
2. There could perhaps be a better way to summarize your flows. When reviewing complex automations (like complex content posting flows) there is a decent chance you might overlook options/variables and post unintended content on a wrong channel as a consequence.
3. More integrations, though this may be intentional considering the pace of development
4. Better UX around date formats
What problems is the product solving and how is that benefiting you?
Improving productivity with automation of routine tasks


    Music

Zapier saves us a ton of time and effort

  • August 11, 2025
  • Review provided by G2

What do you like best about the product?
Across app integration to speed up and automate processes. We use it together with Monday, google drive and Signrequest. We use it daily and the new AI and Agent tools are currently in the process of being implemented
What do you dislike about the product?
There is not that much flexibility regarding plans. We are in limbo, using around 3000 tasks on average. The plans are either 2k or 5k.
What problems is the product solving and how is that benefiting you?
It is helping us automate work intense tasks that are very repetitive.


    Edgar T.

Automation Made Easy

  • August 03, 2025
  • Review provided by G2

What do you like best about the product?
Easy to use interface, and literally millions of ways you can set up automations. Currently using it to autopopulate spreadsheets, and the time I save is endless!
What do you dislike about the product?
The free limit is a bit low for my workload, and there is no alert for when I run out of zaps at the moment.
What problems is the product solving and how is that benefiting you?
It’s solving HR data entry, and the automation of work processes without having to think about the next step for my team.


    Nirajan S.

There's nothing better

  • August 03, 2025
  • Review provided by G2

What do you like best about the product?
UI/UX, easy to understand, adding new features
What do you dislike about the product?
Bit pricey than make.com but overall nothing much.
What problems is the product solving and how is that benefiting you?
Most of the data automation from one tool to another


    Jai Dhingra .

Best Automation tool for beginners

  • August 02, 2025
  • Review provided by G2

What do you like best about the product?
Easy to understand and simple to use for beginners
What do you dislike about the product?
Pricing is a bit complicated and higher than competitive tools
What problems is the product solving and how is that benefiting you?
Helps me automate stuff by connecting different tools


    Information Technology and Services

Zapier helps with my SmartSheet integration beautifully!

  • August 01, 2025
  • Review provided by G2

What do you like best about the product?
I really like how easy it was to set up to integrate into SmartSheet. It seems like it can integrate with a lot of platforms, which is nice to know for the future! I love that you can set it to run automatically and not have to worry.
What do you dislike about the product?
Sometimes it wants data that is not easily found in the Smartsheet Application (this could be a Smart sheet thing)
What problems is the product solving and how is that benefiting you?
It is helping my auto populate a sheet from a template so that it makes assigning project sheets to my peers less manual and more efficient, as there is alot of detail in the sheets to recreate each time we get a new project, which could be up to 5 a week depending on the week.


    Tenzing T.

Zapier Is the Automation Glue Every Team Needs

  • August 01, 2025
  • Review provided by G2

What do you like best about the product?
zapier is good enough for syncing leads heps in auto-sending Slack alerts from emails, or updating spreadsheets in real time
What do you dislike about the product?
the canvas part can be very tricky and complex
What problems is the product solving and how is that benefiting you?
it is easy to set up and manage and has great documentation and interactive UI


    Arry P.

Maybe one of the best time saving investments we made early on.

  • August 01, 2025
  • Review provided by G2

What do you like best about the product?
Zapier has robust integrations across each software, which means we can automate pretty much everything.
What do you dislike about the product?
Over time, Zapier has gone from being the budget option to almost being the enterprise option for many companies. This had led to them not being the cheap budget option for many growing startups.
What problems is the product solving and how is that benefiting you?
Zapier links our quiz funnel, Calendly, Slack, and Google Sheets so every new lead lands in the right spot with zero copy-paste. The instant alerts and data sync save around ten hours a week.