Sage Intacct - US Customers Only

What do you like best about the product?

What I like best about Sage Intacct is its strong multi-entity and multi-currency accounting. It makes consolidations, intercompany transactions, and dimension-based reporting much easier than managing separate ledgers or spreadsheets

What do you dislike about the product?

The main drawback is that some advanced customization and reporting changes can require administrator support or a learning curve. The interface can also feel less intuitive at first, especially when setting up dimensions, workflows, or complex reports.

What problems is the product solving and how is that benefiting you?

Sage Intacct solves the challenge of managing financial data across multiple entities, currencies, departments, and locations in one system. It reduces reliance on spreadsheets and manual consolidations by automating intercompany transactions, approvals, and reporting. For me, that means faster month-end close, more accurate and timely financial reporting, and better visibility into performance by dimension such as department, project, or location.

What do you like best about the product?

Reporting capabilities: although I can build what I need, there are some limitations. That said, if I spend time figuring things out, I can solve the majority of the manual work.

What do you dislike about the product?

The new list view slows down the system, and it’s very limited in how many rows can be displayed per page.

What problems is the product solving and how is that benefiting you?

Basic automation, like AP Automation, helps increase efficiency while reducing errors. It also means less time is spent manually entering invoices.

What do you like best about the product?

I enjoy working with AP automation, it makes life so much easier and the shared data, having customers and supplier loaded on top level to be available in all levels and also the intercompany mapping.

What do you dislike about the product?

It can get super slow especially month end and it can be very limited

What problems is the product solving and how is that benefiting you?

it is helping us with having a clean charts of accounts and splitting out reporting structure to dimensions which makes reports very easy and clear

What do you like best about the product?

Cloud based, can be used anywhere. Work with team on any activity. Great dashboards. Very good user support from our Intacct partner

What do you dislike about the product?

It is very slow. Every click seems to take ages to load. Reports are especially slow, this is against our use of Sage 200 where reports and clicks were instant. This is surprising for an online system that you would expect to be 'google fast' and not a step back to offline processing systems of the past. The system is also US led first, there are a number of US references and usage that is irrelevant for UK companies and UK specific areas feel like an add on.

What problems is the product solving and how is that benefiting you?

Group consolidation. We have moved from multi accounting systems and excel reporting to a single system. This gives visibility and consistent ways of working

What do you like best about the product?

The customer service is great, and it’s very easy to use.

What do you dislike about the product?

Nothing much to add—it's a great site. I can honestly say I recommend Sage.

What problems is the product solving and how is that benefiting you?

Everything.

What do you like best about the product?

The best part of Sage Intacct is its flexible dimensions, which let us tag transactions by department, location, project, and more without bloating the chart of accounts. That makes reporting much more granular and saves a lot of time at month-end. Multi-entity consolidation is also strong, and the cloud-based, real-time visibility into financials means we’re not waiting on spreadsheets to see where we stand. Automation for approvals and recurring entries cuts down on manual work.

What do you dislike about the product?

The main downside is the learning curve. The dimensions and reporting setup are powerful but take time to configure well, and we often needed a consultant or a lot of trial and error to get custom reports right. The user interface feels dated in places and can be slow when working with large data sets. Pricing is also on the higher side, and add-on modules and implementation costs can add up quickly. Some integrations require extra setup or third-party tools to work smoothly.

What problems is the product solving and how is that benefiting you?

Sage Intacct replaced a patchwork of spreadsheets and disconnected tools with a single system of record for our financials. It solves the problem of slow, manual month-end close by automating recurring entries, approvals, and intercompany eliminations, so the close takes less time and has fewer errors. Real-time dashboards give leadership instant visibility into performance by department, location, or project, instead of waiting on manually compiled reports. It also gives us a cleaner audit trail and better controls, which makes audits and compliance reviews easier to manage.

What do you like best about the product?

It allows our managers and directors to be able to access and view their budgets in real time.

What do you dislike about the product?

Not so much a Sage Intacct issue but more of a systems integration issue. Our payroll and HRIS system that integrates with Sage Intacct works great when things are processed correctly the first time but if something needs to be corrected, sometimes updates can only be made in Sage. The feed of data between Sage and the system are limited and in most cases cannot be overwritten; that has pros and cons.

What problems is the product solving and how is that benefiting you?

Real time budget reporting and forecasting

What do you like best about the product?

GAAP Compliance. Accounts payable reports

What do you dislike about the product?

Difficult to setup workflows. Dashboards are not as helpful as anticipated. Not able to be project specific, only owner specific.

What problems is the product solving and how is that benefiting you?

The ERP implementation is helping us to ensure accurate job costing.

What do you like best about the product?

I am using Sage Intacct for almost 4 Years, I found its UI to be user friendly and easy to use. It's integration in Excel through Velixo formula's is quite useful, Performance is also fast in comparison to software based ERP's, and it is also price friendly for smaller organizations. Customer support is also very responsive. and it looks like with each upgrade in versions it is incorporating AI tools.

What do you dislike about the product?

The new filter function in modules look slow.

What problems is the product solving and how is that benefiting you?

It is helping us in 1099 report generation and it's integration with Taxbanditt.

What do you like best about the product?

Ease of use of the features I need

What do you dislike about the product?

I think they should have an app to facilitate mobile use

What problems is the product solving and how is that benefiting you?

I have none to identify