IBS Software Stays Agile and Accelerates Innovation for the Global Travel and Hospitality Industry with SaaS on AWS

By using Graviton-based Amazon EC2 instances, IBS is improving its application experience for customers, driving down operational costs, and supporting innovation. It can access more compute capacity at any time, which helps the company scale its applications to meet rising customer demand as the company grows.

“We want to build a culture of continuous innovation and adopt new technologies as the processor ecosystem is continuously evolving. As part of AWS Graviton adoption, we’ve reengineered our CI/CD pipelines to build, deliver, and run our multi-architecture products in x86 and arm64 processor families. This makes our products future ready and allows us to leverage the cost and performance benefits of the cloud,” says Hiscock.

The IBS team also noted that the adoption of energy efficient Graviton processors has led to a reduction in its carbon footprint. Considering usage of top three EC2 instance families (C4, R5, and C6g), between December 2021 and June 2022, IBS increased the relative usage of C6g from less than 1% to 19%, resulting in a decrease of the carbon emissions per instance hour of 40%. Abraham says, “The performance and cost benefits of using Graviton, combined with a reduction in our carbon footprint, is substantial. That’s another major driving factor in our Graviton adoption.”

With a strong foundation on AWS, IBS launched new ways to stay connected and helped its customers develop impactful capabilities during the pandemic and in a post-COVID-19 world. One example is how the provider has helped airlines use their loyalty programs to generate revenues from customers who have stopped flying. Furthermore, to reduce the risk of spreading COVID-19, IBS introduced features in its cargo management platform to facilitate contactless shipments, ensuring the safety of clients’ employees and customers.

Looking ahead, IBS plans to expand its implementation of AWS Graviton, with the new Amazon EC2 C7g instances to power future applications. Abraham says, “We’re trying to be disruptors in the industry. Working with AWS allows us to continuously transform and enhance our product lines for our customers.”