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    Acquia DXP

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    Sold by: Acquia 
    Deployed on AWS
    Acquia offers the only Open Digital Experience Platform (DXP), with Drupal as its foundation. Flexible and fast, Acquia helps users compose and optimize digital experiences for any digital channel. Acquia is consistently recognized as a Leader in Gartner's Magic Quadrant for DXP.
    3.9

    Overview

    In today's dynamic digital landscape, organizations face the challenge of crafting seamless and engaging customer experiences across a multitude of channels. Acquia offers the only Open Digital Experience Platform (DXP), with Drupal as its foundation, powered by the trusted, secure foundation of AWS. Learn more about our partnership with AWS - https://www.acquia.com/aws .

    Through Acquia, we offer a comprehensive digital experience platform, empowering businesses to overcome these challenges by providing a unified suite of solutions that streamline content management, customer data integration, and experience delivery.

    Delivers world-class digital experiences through:

    • Effortless Content, Unified Journey: Ditch content silos and inconsistent branding. Leverage Acquia as a CaaS (Content-as-a-Service) powerhouse, letting you create content once and publish it everywhere, seamlessly. Acquia Digital Asset Management (Acquia DAM) joins your forces, acting as your centralized library, ensuring brand consistency and a smooth customer journey across all channels.

    • Data-Driven Personalization, Every Time: Acquia Customer Data Platform (Acquia CDP) delves deep into customer data, using AI to reveal individual preferences and behaviors. Imagine loyal customers greeted with product recommendations tailored to their unique interests - that's the magic of CDP. This powerful understanding fuels personalized campaigns, delivering the right content at the right moment, on every channel.

    • Unmatched Flexibility & Security: Acquia Content Management System (Acquia CMS) is a composable CMS for managing digital content and experiences. Built on Drupal, the world's leading open-source platform, provides unmatched flexibility and scalability. Manage any website, from simple landing pages to complex microsites, with ease. This secure, enterprise-grade cloud platform ensures seamless performance and compliance, even for the most demanding digital experiences.

    With Acquia, organizations can harness the power of digital experiences to enhance customer engagement, foster brand loyalty, and drive business success. Together with AWS, we enable organizations to:

    • Eliminate silos and gain a holistic view of your customers for informed decision-making.
    • Accelerate digital transformation by streamlining content creation, marketing automation, and experience delivery.
    • Deliver complete experiences that engage customers, drive conversions, and achieve business goals.

    For custom orders, contact AWSmarketplace@acquia.com .

    Acquia Products:

    • Acquia CMS
    • Cloud Platform - FedRAMP Authorized
    • Site Factory - FedRAMP Authorized
    • Site Studio - FedRAMP Authorized
    • Customer Data Platform (CDP)
    • Digital Asset Management (DAM)
    • Product Information Management (PIM)
    • Personalization
    • Campaign Studio
    • Cloud IDE
    • Code Studio
    • Edge CDN, Security, and Bot Manager
    • Content Hub

    Highlights

    • Gartner(R) Magic Quadrant(TM) for DXP 2023: Acquia maintained its position as a Leader in the 2023 Gartner(R) Magic Quadrant(TM) for DXP, marking the fourth consecutive year of recognition
    • Security & Compliance: Acquia and AWS hold numerous security attestations including FedRAMP, TXRAMP, DISA IL2, GDPR, CCPA, HIPAA, PCI, ISO, and more
    • Acquia Customer Success Stories: Access inspiring stories of how our clients successfully leveraged the Acquia DXP to achieve remarkable results and transform their digital experiences. Clients include NBC Olympics, Charles Schwab, and Johnson & Johnson. https://www.acquia.com/resources/case-studies

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    Pricing

    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (1)

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    Dimension
    Description
    Cost/12 months
    Drupal Cloud
    Drupal Cloud starting prices. Contact awsmarketplace@acquia.com
    $20,000.00

    Vendor refund policy

    Upon termination, You will no longer have access to the Services and We will delete any Content residing on the Platform. We do not issue any refunds upon termination or cancellation.

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    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    Acquia offers world class global support that is supporting 4,000+ customers. Acquia customers can rest easy with more than 300 years of experience focused directly on helping customers. With 24x7x365 global support and 99.95% SLA uptime, Acquia's award winning support team is always there to offer support in any issue you might face. Learn more about Acquia's Support here: https://docs.acquia.com/support/guide/  Contact our support team here: 888-922-7842 and at awsmarketplace@acquia.com  Contact our support team here: 888-922-7842

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Product comparison

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    Accolades

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    Top
    100
    In Natural Language Processing
    Top
    10
    In Content Creation

    Customer reviews

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    Sentiment is AI generated from actual customer reviews on AWS and G2
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    Functionality
    Ease of use
    Customer service
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    5 reviews
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    Overview

     Info
    AI generated from product descriptions
    Content Management System
    Composable CMS built on Drupal for managing digital content and experiences across simple landing pages to complex microsites
    Customer Data Platform
    AI-powered customer data platform that analyzes customer preferences and behaviors to enable data-driven personalization and targeted campaigns
    Digital Asset Management
    Centralized library for managing digital assets that ensures brand consistency and streamlines content publishing across multiple channels
    Security and Compliance
    Enterprise-grade cloud platform with FedRAMP, TXRAMP, DISA IL2, GDPR, CCPA, HIPAA, PCI, and ISO security attestations and compliance certifications
    Content-as-a-Service Architecture
    Multi-channel content publishing capability enabling single content creation with distribution across all digital channels
    Headless Content Management System
    Structured content management system built on real-world entities and their relationships with Connectors framework and Content Delivery API for unified content distribution
    AI-Powered Search Engine
    Natural language understanding-based search with multi-algorithm approach for website, app, and digital touchpoint query resolution
    Multi-Publisher Distribution Network
    Integration with 200+ third-party publishers including Google, Apple, Amazon Alexa, Yelp, Waze, TripAdvisor, Uber Eats, WebMD, and Meta for brand data syndication
    Review Management and Monitoring
    Tools for monitoring and analyzing reviews, intelligent response methods, and first-party review generation across locations, people, and products
    Large Language Model-Powered Chatbot
    LLM-based conversational interface that answers user questions based on platform content, collects inputs, and executes configured automated tasks
    Centralized Content Management
    Single content hub enabling editorial teams to create, manage, and publish multimedia content across multiple formats, channels, and devices with streamlined workflows.
    Content Delivery Infrastructure
    Microservices architecture deployed on AWS with built-in CDN for fast page loads, high-performing SEO, and reliable content delivery.
    API-First Architecture
    Flexible, extensible API frameworks allowing developers to build custom workflows and integrate with third-party tools and systems.
    Monetization and Audience Management
    Native identity and subscriptions management features enabling personalized, targeted offers and revenue generation from digital engagement.
    AI-Powered Editorial Tools
    Suite of AI-powered solutions for editorial efficiency, content optimization, and automated workflow processes.

    Contract

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    Standard contract
    No
    No

    Customer reviews

    Ratings and reviews

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    3.9
    98 ratings
    5 star
    4 star
    3 star
    2 star
    1 star
    39%
    47%
    9%
    2%
    3%
    9 AWS reviews
    |
    89 external reviews
    External reviews are from G2  and PeerSpot .
    Vyas Shubham

    Enterprise platform has improved release confidence and supports reliable end-to-end testing

    Reviewed on May 28, 2026
    Review from a verified AWS customer

    What is our primary use case?

    I have been using Acquia Digital Experience Platform (DXP)  for the last two and a half years as part of my role as a QA  engineer, and during this time, I have worked on testing web applications, validating deployments across environments, and also performing regression and functional testing, collaborating with the development and DevOps teams to ensure stable releases and smoother experiences.

    My primary use case for Acquia Digital Experience Platform (DXP)  is supporting enterprise-level website and digital experience testing within our QA  environment, where I mainly use the platform for validating web application functionality, content workflow, deployment stability, and overall user experience across multiple environments. As a QA engineer, I work closely with developers, business teams, and content authors to ensure website releases are functioning correctly before production deployments. Another important use case is validating multiple environment deployments and release management processes, since Acquia Digital Experience Platform (DXP ) provides structured cloud hosting and deployment pipelines, which we use extensively for testing staging and production readiness, ensuring minimum downtime and a stable release.

    One scenario that stands out is in one of our enterprise website projects, where we use Acquia Digital Experience Platform (DXP ) to manage and deploy a large customer-facing Drupal-based portal that handles content publishing, user interface, user interactions, and third-party integration. My role as a QA engineer is to validate the complete release cycle before production deployment, including testing newly developed features, verifying the content workflow, and ensuring stability across development, staging, and production environments. During a major website enhancement release, where multiple modules, API integrations, and UI builds were deployed simultaneously, I used Acquia Digital Experience Platform (DXP) environment to manage the deployment pipeline for regression testing, validating cache behavior, and verifying role-based access permissions, ensuring content synchronization was functioning correctly. I also tested integration with analytic tools and external APIs to confirm that customer data and tracking events were working correctly after deployment. The platform provided a consistent cloud environment and monitoring support, allowing me to identify issues early and significantly reduce deployment risk.

    What is most valuable?

    I personally appreciate several features about Acquia Digital Experience Platform (DXP), particularly its enterprise-grade cloud hosting and environment management capabilities. The consistency across development, staging, and production environments is extremely helpful for reducing development-related issues and making testing more reliable. The integration with Drupal  and flexibility for managing complex digital experiences are also valuable, as the content management workflow, role-based permissions, and publishing controls help my technical and non-technical teams collaborate efficiently. I appreciate the CI/CD and deployment pipeline support, which makes release validation smoother and accelerates the testing cycle. Performance optimization features, including caching mechanisms, CDN  support, monitoring tools, and automated backups, are very beneficial for my team. Additionally, Acquia Digital Experience Platform (DXP) security and stability capabilities are crucial for enterprise projects, as the platform efficiently handles high traffic and provides a secure infrastructure, giving us confidence during large-scale deployments and production releases.

    Acquia Digital Experience Platform (DXP) has positively impacted my organization by improving deployment stability, streamlining the content management workflow, and enhancing collaboration between technical and business teams. One notable improvement is better release management and reduced deployment-related issues since the platform provides consistent cloud environments and structured CI/CD support, allowing QA and development teams to perform testing more efficiently and identify issues earlier in the release cycle. This reduces production incidents and improves the overall quality of releases. Improved website performance and reliability are also significant, as features including caching, CDN  integration, and monitoring tools contribute to maintaining stable performance even during high-traffic periods, leading to fewer downtime issues and better end-user applications. From a business perspective, the organization benefits from faster content updates, improved website stability, and a more scalable infrastructure capable of supporting future growth and digital initiatives. Overall, Acquia Digital Experience Platform (DXP) helps improve operational efficiency, release confidence, and customer experience.

    What needs improvement?

    After using Acquia Digital Experience Platform (DXP), I have found a few areas that could improve. One area is the learning curve for new users, as the platform includes many enterprise-level features and integrations, which sometimes makes onboarding complex, especially for those unfamiliar with the Drupal  ecosystem and cloud deployment workflows. More simplified onboarding guidance and beginner-friendly documentation would benefit new users. Another important area is the user interface and administrative experience; some sections feel that they require a more modern and intuitive approach, particularly when managing environment deployment and configuration settings, so a modern UI would be useful. Simplifying  navigation and improving usability would help my team work more efficiently. From a QA and release management perspective, deeper built-in testing and reporting capabilities could add more value to the system, as enhanced dashboards for deployment tracking, automated test integration visibility, and centralized reporting would improve monitoring and troubleshooting during our release cycles. Additionally, the licensing and pricing may challenge small organizations with limited budgets; offering more flexible pricing models or feature packages could make the platform more accessible to a wider range of businesses. Overall, Acquia Digital Experience Platform (DXP) performs well for enterprise digital experience management, but improvements in usability, onboarding, and reporting would enhance the overall experience.

    For how long have I used the solution?

    I have been working in my current field for the last five and a half years.

    What do I think about the stability of the solution?

    Acquia Digital Experience Platform (DXP) is stable for me, and I have not personally seen any downtime, even during high traffic in our systems. In my experience, it is quite stable, and Acquia Digital Experience Platform (DXP) provides very useful tools. One of the key strengths of the platform is its managed cloud infrastructure and environment consistency, which help maintain stable deployments across development, staging, and production environments. The platform also performs very well under normal and high-traffic conditions due to features including caching, CDN integration, performance optimization, and scalable hosting architecture, and we have observed only a few production incidents and better uptime compared to more manually managed infrastructure setups.

    What do I think about the scalability of the solution?

    Acquia Digital Experience Platform (DXP) is quite scalable; we find it efficient whenever we encounter high traffic or need to support growing digital operations and multiple web properties. The platform's cloud-based architecture allows the organization to scale infrastructure resources more efficiently based on traffic demands and business growth. In my experience, the platform reliably handles increased web traffic and large content volumes without major performance degradation.

    How are customer service and support?

    I have interacted with the customer support team, and they are very knowledgeable and always ready to help, especially during our initial setup days. Due to regional time differences, sometimes their responses are delayed, but overall they are very knowledgeable and willing to assist. I would rate the customer support ten out of ten.

    Which solution did I use previously and why did I switch?

    I have definitely used a different solution before adopting Acquia Digital Experience Platform (DXP). The organization was using a more traditional self-managed content management and hosting setup based primarily on Drupal and separately managed infrastructure and development processes. Compared to the previous setup, Acquia Digital Experience Platform (DXP) provides a much more centralized and enterprise-focused platform with better cloud hosting, development, deployment management, scalability, and operational support. Earlier teams had to spend more effort managing environments, handling development coordination manually, and troubleshooting infrastructure-related issues. One main reason for switching was the need for a more scalable and reliable enterprise digital experience platform that could support growing business requirements, faster release cycles, and improved website performance.

    What was our ROI?

    We have definitely observed a positive return on investment after using Acquia Digital Experience Platform (DXP), particularly in terms of operational efficiency, deployment stability, and reduced manual efforts. One of the biggest improvements is the reduction of deployment and environment-related issues because the platform provides a more stable and standardized environment. Our QA and development teams spend less time troubleshooting configuration inconsistencies and release failures, which helps reduce overall testing and release validation time by approximately twenty-five to thirty percent. We have also seen improvements in release efficiency and collaboration, as development-deployment coordination between development, QA, and content teams has become more streamlined, shortening the release cycle and allowing faster delivery of website updates and new features. While the organization may not have directly reduced headcount, the platform has definitely improved team productivity, reduced the time spent on repetitive operational tasks, and increased confidence during enterprise-scale deployments. Overall, the ROI is visible through time savings of around fifteen to twenty percent, and it has also improved release quality and efficient cross-team collaboration.

    Which other solutions did I evaluate?

    I considered other platforms, including Adobe Experience Manager  and Sitecore, as well as other Drupal-based management hosting solutions.

    What other advice do I have?

    As an experienced user, I have a few recommendations for others considering Acquia Digital Experience Platform (DXP). First, they should evaluate their long-term digital experience and scalability requirements before implementing Acquia Digital Experience Platform (DXP), as the platform is particularly well-suited for enterprise environments that need strong content management capabilities and scalable cloud infrastructure. I also recommend investing time in proper planning, architectural design, and onboarding during the initial implementation phase. Since Acquia Digital Experience Platform (DXP) offers many enterprise-level features, having a well-defined workflow for development and establishing strong testing and release management processes early—especially around environment management, CI/CD pipelines, regression testing, and performance validation—are essential because the platform performs best when organizations follow structured deployment and governance practices.

    I want to highlight Acquia Digital Experience Platform (DXP) ability to support collaboration across multiple teams, including developers, QA engineers, content editors, and business stakeholders. The platform's structured workflow improves coordination during releases and content updates, and I appreciate its flexibility and extensibility, as enterprise projects often require custom integrations and evolving business requirements. Acquia Digital Experience Platform (DXP) makes it easier to scale applications and adapt to new functionalities without major disruption. The monitoring and reporting capabilities help the team quickly identify performance or deployment-related issues, improving troubleshooting efficiency and maintaining overall application quality. The platform offers a good balance of content management, cloud infrastructure, deployment automation, security, and scalability, making it well-suited for enterprise digital experience projects.

    Regarding governance and security, I think that the capabilities are quite strong, especially for enterprise environments where compliance, access control, and content security are critical. The platform provides structured role-based access control, permission management, and environment-level security, helping organizations maintain proper governance across development, QA, content, and production teams. This is particularly useful in large projects where multiple stakeholders are involved in content publishing and development workflows. Acquia Digital Experience Platform (DXP) focuses on secure infrastructure and centralized management, which helps organizations maintain better control over data access and content handling. The platform's cloud hosting, monitoring, backup management, and security practices contribute to overall operational reliability and risk reduction. As AI capabilities continue evolving across digital experience platforms, there is still room for enhancement in areas such as more advanced AI governance visibility, centralized AI activity reporting, and deeper transparency into AI-driven recommendations or automation behavior.

    The accuracy and reliability of output related to AI capabilities and automated recommendations are generally reliable and helpful for improving digital experience management and content operations. The outputs are usually accurate for common use cases such as content personalization, recommendations, search optimization, and customer experience enhancement. The platform performs effectively with structured data and properly configured workflows, and AI-driven features help teams improve content targeting and user engagement efficiency. From a QA perspective, I find that AI-assisted functionality is reasonably consistent and stable during validation and testing activities. The recommendations and automated behavior generally align with configured business rules and expected workflows, maintaining predictable application behavior. I also believe that there is room for improvement in transparency and explainability of AI-generated outputs; more detailed visibility into how recommendations are generated and stronger reporting around AI decision-making would help my team validate results more confidently. Overall, I would say that the AI capabilities are dependable for enterprise-level digital experience use cases, especially when combined with proper governance, testing, and human oversight.

    I advise other organizations to fully utilize Acquia Digital Experience Platform (DXP) monitoring, caching, security, and supporting features, as these provide significant operational value and help maintain proper stability and performance for their organizations. I would rate this product an eight out of ten overall.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Garima Vyas Purohit

    Centralized content workflows have improved recruitment communication and reduced student queries

    Reviewed on May 28, 2026
    Review provided by PeerSpot

    What is our primary use case?

    My main use case for Acquia Digital Experience Platform (DXP)  is managing and delivering digital content across our institutional website and stakeholder-facing portals. On a day-to-day basis, I use it to publish and update placement-related information, employer engagement content, recruitment announcements, internship opportunities, communication, and student resources. The platform helps us maintain consistent content and improve user experience to ensure that students and recruiters have access to up-to-date information through our digital channels.

    I also leverage its content management and personalization capabilities to better engage different stakeholder groups. A recent example of how I used Acquia Digital Experience Platform (DXP)  is during our campus recruitment season. We used the platform to manage and publish placement-related content for students and recruiters, including company visit schedules, eligibility criteria, application deadlines, and event updates. One challenge was ensuring that information was updated quickly and consistently as recruitment schedules changed. Acquia Digital Experience Platform (DXP ) helped us streamline content updates and maintain a single source of information across our digital channels, which reduced confusion among students and improved communication with recruiting organizations participating in the placement process.

    What is most valuable?

    Acquia Digital Experience Platform (DXP ) is very useful software, and one thing that stands out is the platform's ability to support different stakeholder groups through a single content management environment. In our case, students, recruiters, faculty coordinators, and placement team members all need access to different types of information. Acquia Digital Experience Platform (DXP) helps us organize and deliver content more efficiently. Another benefit is the flexibility to make content updates quickly during high activity periods such as campus recruitment drives or internship seasons, keeping information current and reducing the manual effort required to coordinate communication across multiple channels. While we initially viewed it primarily as a content management solution, we found it valuable as a broader digital engagement platform that improved communication and overall user experience for our stakeholders.

    Acquia Digital Experience Platform (DXP) features are truly great. First, the content management capabilities are very strong, making it easy for non-technical users to create, update, and publish content without relying heavily on IT teams. Second, I appreciate the platform's ability to deliver a consistent digital experience across different channels and audiences, which is particularly useful when communicating with diverse stakeholder groups such as students, recruiters, and faculty members. Another feature I value is the flexibility and scalability of the platform. As our content requirements evolve throughout the academic year, the platform supports changing needs without significant disruption. I also appreciate the workflow and governance capabilities that help ensure the content is reviewed and approved before publication, which is important when sharing time-sensitive information related to placements, internships, or recruitment activities. Overall, the combination of content management, personalization, governance, and scalability are the features that provide the most valuable support in our environment.

    What needs improvement?

    While Acquia Digital Experience Platform (DXP) works beautifully and provides an overall positive experience, there are areas where it could be improved. One area is the learning curve for some advanced features; while basic content management is straightforward, certain configuration and advanced functionality can require additional training or technical expertise. I would also appreciate seeing some administrative tasks and workflows simplified because making changes to more complex content structures can sometimes feel more involved than expected, particularly for business users who are not highly technical. Another opportunity for improvement is reporting and analytics; while the platform provides useful insights, having a more intuitive and customizable dashboard for business users would make it easier to track engagement and content performance without relying on additional tools.

    A key point that has arisen within our team is the desire for more business user-friendly analytics and reporting features. While the available data is useful, having a more customizable dashboard and easier access to key engagement metrics would help non-technical users derive insights more quickly. We have also discussed making some advanced features easier to discover and configure since, while the platform is quite powerful, newer users may not always be aware of the capabilities available to them without additional training and support. Recently, as digital engagement expectations have grown, we have found ourselves looking for greater flexibility in personalization and audience segmentation. Although Acquia Digital Experience Platform (DXP) already provides strong capabilities in this area, continued enhancements would allow us to deliver even more targeted experiences to different stakeholder groups.

    For how long have I used the solution?

    I have been using Acquia Digital Experience Platform (DXP) for approximately more than two years as of now, as part of our institution's digital engagement and content management activities.

    Which solution did I use previously and why did I switch?

    Before using Acquia Digital Experience Platform (DXP), we primarily relied on a more traditional content management approach that involved a combination of standard CMS tools and internally managed content processes. The main reason for moving to Acquia Digital Experience Platform (DXP) was the need for a more scalable and centralized platform that could better support content governance, workflow management, and digital engagement across different stakeholder groups. As our requirements grew, particularly around efficiently managing content and ensuring consistency across digital channels, we needed a solution that offered stronger workflow capabilities, improved management, and greater flexibility for future growth. This transition has helped us consolidate content management activities and provided a more structured approach to publishing approval and stakeholder communication, driven more by the need for enhanced capabilities and scalability than dissatisfaction with the previous solution.

    What was our ROI?

    We have noticed several positive impacts since implementing Acquia Digital Experience Platform (DXP), focusing more on improving digital communication and content operations rather than tracking formal ROI metrics. Most benefits are operational; for example, we find that content updates that previously required coordination across multiple teams can now be completed much faster through a centralized workflow. During peak recruitment periods, this efficiency has helped us publish schedule changes and announcements more effectively. We also see fewer instances of outdated or inconsistent information being published because the approval workflow introduces an additional layer of review before content goes live. From an engagement perspective, students have easier access to placement-related information through a single digital experience, which reduces the volume of repetitive queries received by the placement team and improves overall communication efficiency. While I do not have specific percentage improvements to share, key outcomes include faster content publishing, improved content accuracy, and a smoother experience for both students and external stakeholders.

    What other advice do I have?

    I advise others looking into using Acquia Digital Experience Platform (DXP) that it is a great platform, and they should start by clearly defining their business objectives and the digital experience they want to deliver before implementing this platform. Acquia Digital Experience Platform (DXP) is a powerful solution, and organizations tend to get the most value from it when they have a well-defined content strategy, governance model, and user engagement goals. I also recommend involving both business and technical stakeholders early in the process. The platform offers a wide range of capabilities, and collaboration between content owners, administrators, and IT teams helps ensure effective use of those capabilities. For organizations considering the platform, it is worth investing time in user training and adoption. While the basic functionality is straightforward, understanding the broader feature set can unlock additional value over time. I would encourage organizations to think beyond content management alone.

    Acquia Digital Experience Platform (DXP) has been a solid and reliable platform for managing digital experiences and content at scale. Its strengths lie in content management, governance, scalability, and supporting consistent stakeholder engagement across digital channels. While certain areas exist where user experience or advanced feature accessibility could be further enhanced, these are opportunities for improvement rather than significant concerns. Overall, the platform has met expectations and provided meaningful value to our organization.

    reviewer2813307

    Hosting complex global sites has ensured reliable 24x7 delivery for worldwide audiences

    Reviewed on Apr 01, 2026
    Review provided by PeerSpot

    What is our primary use case?

    Our main use case for Acquia Digital Experience Platform (DXP)  is hosting our Drupal  projects, covering a range from Drupal  7 to Drupal 10 or even 11. We used it for hosting and ensuring that our services are available 24/7 all over the world.

    We work with a rather big engineering company presented in about 50 countries with thousands of people in their workforce. We focused on their main marketing site that provides information on their services and products, which has been hosted on Acquia for quite a long time.

    I should clarify that I probably was not using directly Acquia Digital Experience Platform (DXP)  in the way it is marketed at the moment on Acquia's site, which seems to be a no-code, low-code solution. We have been hosting our own Drupal websites that were specifically built for Acquia platform hosting, and we have extensively used Acquia services, which were rather good in general. However, at some point, we had to shift to another platform.

    At some point, the pricing was higher than what our customer was willing to pay for the quality of service at that moment.

    What is most valuable?

    Based on my experience with their services, Acquia Cloud  that we have been using, or Acquia hosting, is next to a native solution for Drupal projects, making it probably one of the best hosting solutions available, even though it has its flaws and we eventually had to shift to another one.

    What makes Acquia hosting next to native for Drupal projects is basically the ease of integration, as Acquia and Drupal are very densely interconnected.

    Acquia Digital Experience Platform (DXP ) has positively impacted my organization primarily by ensuring that our services based on Drupal were available 24/7 in all countries that are a priority for our customer. I believe they provided a really good service, with some exceptions.

    We have had almost all the metrics in the dashboard to measure this positive impact, including how many visitors we have over time, how big the load is on the infrastructure, and how the whole thing works. We have been monitoring this.

    What needs improvement?

    The support usually worked quite well, but the problem that led us to shift to another platform was also in support, as the quality of service degraded at some point, which became a bit of a problem. Initially, we received really good support in various cases, but it became unsatisfying when we couldn't find clues on particular issues, repeating multiple times. That was the reason to move away at some point, or at least one of the reasons.

    Our customer project had to be moved from Acquia Cloud  to another service, which was dictated by multiple reasons, with one being the price and another being a degrading quality of service. I wish that this quality wasn't falling down and that we would continue the partnership.

    I am talking mostly about Acquia Cloud and I am not quite sure if it overlaps with Acquia Digital Experience Platform (DXP ) because when I see what is mentioned as DXP on Acquia's website, it seems to be a bit different kind of thing, reminding more of no-code, low-code solutions. For Drupal, I believe it is one of the best solutions you may have if you have a considerable contract with Acquia and you agree on the price.

    For how long have I used the solution?

    We have been using Acquia services for quite a long, at least with the current project. The partnership started with Acquia long before I joined the project. So basically, it's been there for years.

    What do I think about the stability of the solution?

    Acquia Digital Experience Platform (DXP) is mostly stable most of the time.

    What do I think about the scalability of the solution?

    I believe that Acquia Digital Experience Platform (DXP) has scalability that is quite good, maybe not perfect, but really quite good.

    How are customer service and support?

    The customer support used to be good, but as I mentioned earlier, this was one of the problems we had with our project. Maybe it was just some temporary issues with the team, but we had problems with the support, and that was the reason to move to another platform.

    Which solution did I use previously and why did I switch?

    For the projects that have been in Acquia, I believe it was initially built in Acquia, and we moved to another service. I have also been using other services that provide the same kind of service, usually requiring a bit more custom work on our side. Acquia itself is basically a kind of native solution for Drupal projects.

    What other advice do I have?

    The project started before me, so I am not quite sure exactly what options were evaluated.

    On a scale of 1 to 10, I would rate Acquia Digital Experience Platform (DXP) overall around eight, as I said before, as it is mostly about Acquia Cloud, not DXP as it is marketed at the moment. The results on our project affected the grade quite a lot, making it lower, but for a Drupal site, it is still a very good solution.

    I choose the number eight because we had to move from this platform, which was something that convinced us to make that decision, and this is why I cannot say 10. Considering all other projects that succeeded on their platform, I believe that it is still a good solution, specifically for Drupal-based projects.

    My overall rating for Acquia Digital Experience Platform (DXP) is 8 out of 10.

    John Venpin

    Collaborative digital campaigns have become faster and content workflows are now streamlined

    Reviewed on Mar 31, 2026
    Review provided by PeerSpot

    What is our primary use case?

    My main use case for Acquia Digital Experience Platform (DXP)  is as the founder of intelligency.ai, where we build AI-driven integrations across CMSs and digital experience platforms, and we have evaluated Acquia Digital Experience Platform (DXP) , particularly in the context of Drupal-based enterprise environments.

    A quick, specific example of how I used Acquia Digital Experience Platform (DXP ) in one of my projects is that we built an instance of it that is marketing-specific and then we used some of our applications to interact with that particular instance.

    My applications interacted with Acquia Digital Experience Platform (DXP ) in that marketing-focused instance by sending content and images that we have generated from one platform to another.

    What is most valuable?

    In my experience, the best features Acquia Digital Experience Platform (DXP) offers include being a strong enterprise platform, especially if you are already in the Drupal  ecosystem, with solid governance, scalability, and structured content capabilities, particularly for organizations with multiple teams and sites, and I really enjoyed the multi-use aspect of it, as that is where it really comes into its own.

    What I appreciated most about the multi-use aspect is that you can work on the same project together and collaborate, which is really useful.

    Acquia Digital Experience Platform (DXP) has positively impacted my organization primarily through its ease of use, making it easier to generate content and pages, especially from a marketing perspective, so entry-level people can access it and utilize it as well as advanced users, appealing to a range of people.

    That ease of use translated into tangible benefits for my team in terms of improved productivity because you can create a whole marketing campaign really quickly, making marketing happen very effectively.

    What needs improvement?

    The main improvement needed for Acquia Digital Experience Platform (DXP) is related to its complexity, as it is not that lightweight with a surfeit of features, requiring users to read up on all the myriad of features, and while it is a sophisticated enterprise product that necessitates that complexity, the learning curve can be a bit steep for less experienced users needing quick task completion.

    The needed improvements for Acquia Digital Experience Platform (DXP) include that the product is evolving in the right direction, and the AI aspect probably needs a bit more improvement, especially where it aligns with AI-driven content orchestration.

    For how long have I used the solution?

    I have been using Acquia Digital Experience Platform (DXP) for about three years.

    What do I think about the stability of the solution?

    I find Acquia Digital Experience Platform (DXP) to be fairly stable, with no problems at all.

    What do I think about the scalability of the solution?

    Acquia Digital Experience Platform (DXP)'s scalability is excellent because it works with small teams and small enterprises, which is one of its core advantages.

    Which solution did I use previously and why did I switch?

    The company has actually had multiple solutions previously, experimenting with WordPress, Magento , Joomla , and others.

    What's my experience with pricing, setup cost, and licensing?

    Regarding pricing, setup cost, and licensing, since we are using an evaluation rather than full versions, the pricing is obviously quite high, so we are not making that commitment because of the pricing aspect.

    Which other solutions did I evaluate?

    Before choosing Acquia Digital Experience Platform (DXP), I evaluated other options such as WordPress, Magento , and Joomla .

    reviewer2812995

    Building tailored digital journeys has become faster and improves our team delivery quality

    Reviewed on Mar 30, 2026
    Review from a verified AWS customer

    What is our primary use case?

    I have been using Acquia Digital Experience Platform (DXP)  for approximately one and a half to two years.

    I typically use Acquia Digital Experience Platform (DXP)  for tools such as Acquia Cloud , Site Studio, and website hosting, as well as for development practices including CI/CD pipelines and automated testing.

    Most of my use with Acquia Digital Experience Platform (DXP ) is with Site Studio, where I use it to build prototypes and web pages. My full website revolves around Site Studio. I also use the CI/CD and hosting capabilities so that I can deploy website changes, and Acquia takes care of all the CI/CD, testing, and hosting.

    Since my website is 100% built around Drupal , Acquia Digital Experience Platform (DXP ) is the best place to host my website. One of the platform's key strengths is its ability to unify content management, personalization, and customer data into a single experience layer, enabling my team to build highly tailored digital journeys across multiple channels for enterprise websites like the one I work for, as well as e-commerce integrations and customer portals.

    What is most valuable?

    In my opinion, the best features Acquia Digital Experience Platform (DXP) offers are website hosting, CI/CD pipelines, automated testing capabilities, and flexible deployment workflows because those are the tools I use most on a daily basis.

    The deployment workflows in Acquia Digital Experience Platform (DXP) are very easy to use. We have an integration with Jenkins  where we make a build to create an artifact, and then we deploy to Acquia Digital Experience Platform (DXP) and all the pipeline runs there.

    Acquia Digital Experience Platform (DXP) is very easy to use, and all of the team can perform well while using it. It is really accessible for all team members, so we have people working with front-end and Site Studio, and developers working with CI/CD pipelines.

    The ease of use and the accessible log tools of Acquia Digital Experience Platform (DXP) make the team faster to debug things and deploy changes to the client website, so it really helps us. It is really easy to use and very useful.

    What needs improvement?

    With Site Studio, Acquia Digital Experience Platform (DXP) could be less coupled to the module itself. It should be more modular and decoupled.

    Every tool I use from Acquia Digital Experience Platform (DXP) is very good, and I have not identified any other improvements needed beyond what I have already mentioned.

    For how long have I used the solution?

    I have been using Acquia Digital Experience Platform (DXP) for approximately one and a half to two years.

    What do I think about the stability of the solution?

    Acquia Digital Experience Platform (DXP) is stable with up to 99.9% uptime, and none of the updates so far have caused any trouble to the team. It is really stable.

    What do I think about the scalability of the solution?

    Acquia Digital Experience Platform (DXP) handles growth and increasing demands well. I do not really need scalability on a daily basis, but in the times I needed it, it was really good.

    How are customer service and support?

    Customer support for Acquia Digital Experience Platform (DXP) is very nice. I would rate it a 10 out of 10.

    Which solution did I use previously and why did I switch?

    I used to use PSH, but I decided to migrate to Acquia Digital Experience Platform (DXP) because it is easier to use and integrates better with Drupal . It is 100% Drupal.

    I migrated from PSH to Acquia Digital Experience Platform (DXP) without evaluating other options.

    What was our ROI?

    I do not have a specific answer regarding return on investment, but my team is agile, and I can see that working with competitors like PSH before, Acquia Digital Experience Platform (DXP) is much more accessible for the team. It helps improve delivery time and quality.

    What other advice do I have?

    My advice for others looking into using Acquia Digital Experience Platform (DXP) is that it is a robust and scalable digital experience platform that stands out for its strong integration with Drupal, its cloud-native architecture, and from a developer's perspective, it provides a well-structured ecosystem that supports modern development practices, including CI/CD pipelines, automated testing, and flexible deployment workflows. One of the key strengths is its ability to unify content management, personalization, and customer data into a single experience layer, enabling my team to build highly tailored digital journeys with less time, very fast delivery, and higher quality in all deliveries. I gave Acquia Digital Experience Platform (DXP) an overall review rating of 10 out of 10.

    Which deployment model are you using for this solution?

    Private Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Amazon Web Services (AWS)
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